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“Nice hotel in a great location”

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Orient Express Hotel
Ranked #58 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed February 23, 2013

The hotel had smallish but clean rooms. The staff were very friendly and helpful. Breakfast buffet was good. The swimming pool was pretty cold, refreshing in the summer I imagine but a bit too cold in the winter. We still went in most days anyway! They need a sauna as well, then it would be a real selling point. The best thing is the location, right near the tourist sights and next to the tram line. Also the Imbat restaurant on the roof is very good.

Room Tip: Rooms on the back may be quieter as the tram line runs right past, but it didn't bother us at al...
  • Stayed: February 2013, traveled with family
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1  Thank wateladze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded March 12, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
I am happy to know you had a nice stay and enjoyed the location, cleanliness and the breakfast.
Regarding the swimming pool unfortunately there is nothing we can do for the water temperature,
which should be between 25-30° regarding Turkish law for public hygiene number 1593 and Turkish Law for Customer protection number 4077.
The temperature of our swimming pool water is 29°, (measured everyday) in case we increase it more than 30° than a penalty would be applied to the hotel.
Thank you also for your suggestions, which we will without doubt consider and discuss.
Hope to have the pleasure to host you soon.
Best wishes from Orient Express Family
Faruk Boyacı

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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395 - 401 of 1,763 reviews

Reviewed February 19, 2013

It was the 4'e thimes in this hotel and the quality is stille the same,the entrence in the hotel when you arrive,the staff,the rooms,verry clean,upstairs the imbat restaurant verryyyy nice,in totale you can not miss to go to this hotel when you visit Istanbul,i was 2 thimes in a other hotel in Istanbul ent it was belong not so good,its not what i go the first thimes to a hotel,i go 4 thimes a year in Turkeye ent not to cheap hotels!!! rixos bodrum,ali bey resort,amarabeach resort,(now alva donna beach resort ent confort.......so thanks for the peopel who works in the orient express hotel for this 4 wonderfulle days ent whe comming next year defently back greethings off my fammely

  • Stayed: February 2013, traveled with family
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5  Thank wimpyBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded March 12, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
We are really happy to keep making your stays memorable.
It's thrilling for us the fact that you consider our hotel the best hotel.
We wish to see you soon again
Best wishes from Orient Express Family
Faruk Boyacı

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

This is one hotel that should not be missed. The Hotel is located in Sultanahmet area, near quite a lot of tourist attractions. There are lots of local tour operators in the vicinity - should you decide to utilize their service. The hotel is also near the tram station making it convenient to get around. There are lots of eateries, bars & small shops all around the hotel. Cant help mentioning that there is an Indian restaurant located nearby ( right next to the Basilica Cistern, about 5 mnts walk from the Hotel ). Rooms were adequately sized, neat and clean. Breakfast was excellent - but could have done better with a little more variety thrown in. Staff was very helpful and used to go out of the way to make sure that we don't miss any of the tourist hot spots. They were always ready to help and offer advice whenever we approached them. The hotel has an indoor swimming pool ( located in the basement ) - but there is no kids area available. Enjoyed our stay at the hotel and would recommend the place to all.

  • Stayed: June 2012, traveled with family
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3  Thank Arunkrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded March 12, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
We are thrilled to know that you had a really pleasant stay.
Best wishes from Orient Express Family
Faruk Boyacı

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2013

We stayed for 3 nights. The staff are all very nice, friendly and helpfull. When we arrived they provided us with a map of the area and pointed out all the places to visit with some good tips and prices of the venues.
Loretta helped us printing out our boarding passes.
The beds are fine, the rooms are very nice and clean.
We were with 3 people and it was nice they spontaneously provided us with two rooms on the 6th floor next to each other.
We especially loved the Imbat rooftop restaurant. It has a beautifull view on the City and the Bosporus. The food was wonderfull and the service impeccable.

It was a experience which I can suggest to everyone.

  • Stayed: February 2013, traveled with family
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3  Thank Rudy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded March 12, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
We are delighted to know how much you and your family enjoyed your stay and the hotel facilities.
All the staff sends you warmest regards, we all hope to have the honour to host you soon again
Best wishes from Orient Express Family
Faruk Boyacı

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

Lovely hotel which was recommended to us. Perfect location for our stay as we could easily walk to anywhere we wanted to visit (and we visited all the main attractions) or take the tram from just round the corner. Can find no fault at all, everything was just as good as can be. Quiet room, 4th floor, comfy bed, super shower, mini bar, kettle and hot drinks, TV (BBC world news available), hair dryer, free wifi throughout hotel etc etc. Turkish Delight also provided. !
Reception staff very friendly and helpful. Ate in hotel restaurant one evening, delightful food and a lovely view. Breakfast included in very reasonable room rate was also excellent.
Bonus in the form of a small, really rather nicely private swimming pool in the basement.
Will stay here again when we come back to Istanbul without a doubt.

  • Stayed: February 2013, traveled as a couple
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5  Thank JoyofBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded March 12, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
We are very happy to know how much you enjoyed your stay and the hotel facilities.
We hope to have the honour to host you soon again
Best wishes from Orient Express Family
Faruk Boyacı

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013 via mobile

We booked for a 4 nights stay at this hotel and it was wonderful.
The staff are very helpful and always smiling.
A special thanks to Loretta who assisted us, throughout our stay, to the best historical/touristic places in Istanbul. The two guys at the front desk were also very professional and answered all our questions. 

The hotel Is a minute walk from the "Gulhane" tram station and a 5 minutes walk to the Sultanahmet square (Ayasophia, Blue mosque,Basilica...), where you can also find great restaurants and pubs.
You'll also find near the hotel a street full of souvenir shops.

We would definitely stay here on our next visit and recommend the Orient Express to anyone planning to travel to Istanbul.

  • Stayed: February 2013
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1  Thank Firas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded March 12, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
We are thrilled to know how much you enjoyed your stay.
Loreta, the front desk attenders and all the rest of our staff sends you the warmest regards and hopes to see you soon again.
Best wishes from Orient Express Family
Faruk Boyacı

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

I thought this was a lovely hotel. The staff were so friendly, and the rooftop restaurant had amazing views. It was my first time in Istanbul, and I must say that the location was perfect. Close to Topkapi Palace, and the streets surrounding the hotel had great shops and restaurants.

  • Stayed: February 2012, traveled with family
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3  Thank 433Catherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Orient Express Hotel, responded to this reviewResponded January 23, 2013

Dearest Guest
Thank you very much for the time to review our hotel.
We are thrilled to know how much you enjoyed your stay.
All our staff sends you the warmest regards and hopes to see you soon again.
Best wishes from Orient Express Family
Faruk Boyacı

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orient Express Hotel

Address: Hudavendigar Caddesi no 24, Sirkeci, Fatih,, Istanbul 34120, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#31 Family Hotel in Istanbul
#39 Romantic Hotel in Istanbul
#41 Best Value Hotel in Istanbul
#76 Business Hotel in Istanbul
Price Range: $42 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Orient Express Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Orient Express Istanbul
Hotel Orient Express
Orient Express Hotel Istanbul

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