We were in Istanbul for a conference and expected a decent 4 star hotel (as it is advertised as). What we experienced was appalling.
The reception staff ignored us when we arrived and were extremely rude when we were eventually acknowledged. Rooms were huge with either 2 single or even 3 single beds. However, the mattresses felt like wood! The water in the toilets was cloudy and the sewerage system was not in the best working order (lets just say there was "debris" in the WC). The shower wasn't working in one of our rooms and so the person had to have showers squatting.
Even when we told them we were leaving them after 1 night (we moved to the much nicer Conrad Hotel), they were indignant and unrepentant and still rude as ever! Turkish people are delightful and extremely friendly, but this hotel certainly did not do its tourism any favours!
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- Also Known As:
- Crystal Hotel Istanbul
- Hotel Crystal Istanbul