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“Expensive hotel,low service” 3 of 5 bubbles
Review of Crystal Hotel

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Crystal Hotel
Ranked #1,023 of 1,121 Hotels in Istanbul
Babol, Mazandaran, Iran
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Expensive hotel,low service”
3 of 5 bubbles Reviewed October 15, 2013

The hotels advantage is its location,just a walking distance to taksim square and metro station but there are so many hotels in this area with better price and because this wasnt a cheap hotel better service should be expected
The worst disadvantage of this hotel is the staff..they are absolutely helpless,unfriendly,rude and weak in speaking english...
The breakfast was good and variable
The room was clean and comfortable
The WIFI was good
The pool was small
And certainly you can find better hotels in this area with better price and service...

  • Stayed February 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank roodabeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
    17
    25
    81
    56
    86
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 13, 2013 via mobile

Service is very poor and carpets of the hotel is dirty , wifi is not reachable in the rooms and know I am typing this review in the lobby since I cannot connect to the wifi from my room and the other thing in booking.com they mentioned that sauna and hamam is free but unfortunately it's extra charge breakfast is very poor. Receptionist talks to the guest in a high voice which I was really surprised lol

Stayed October 2013
Helpful?
1 Thank Hareth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Istanbul hotels

Alexandria, Al Iskandariyah, Egypt
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed September 3, 2013

Air Condition not working all the day and suspended between 08:0 am till 05:0 pm; room safe not working and cleanlness not to the standrd, waredrop very narrow and poor, no tissue paper, no coffee facility, no wecome drink or fruit basket and the reception team are not friendly

  • Stayed August 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Zaki Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed August 7, 2013

we had a trip to istanbul in last days of july , the crystal hotel was good but they dont provide us kettle for boiling water in our room , generally it is provided in most 4 and 5 star hotel at least as i saw before in india and UAE , but we take kettle with quarrel finally , they prefer to sell us each glass of boiled water in 2 lyra , other things was fair .it was just 10 min from istekhlal st , where is full of shopping center , fastfood and so on , and just 10 min or less walking from metro station to any where you want to go , i advice to turkish people to learn english becuz there is very bad sence that one country accept tourism but dont connect with thm
be happy there , hasti

Room Tip: Rooms are a little small , and AC was good and also we had a good view even few of our friends dont...
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  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank hastiiran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed July 1, 2013

The hotel's location was amazing.
It was a beautiful hotel.
Delicious breakfast.
Nice bar.
Tons of elevators (rare for Turkish hotels)
THE AIR CONDITION IS THE WORST!! There were 10 rooms in our group and each one had issues with the air conditioning. They always sent someone to "fix" it when you complained and it did get better. In the 3 days we stayed we had to complain each day.
The beds are also ridiculously hard. I was so exhausted by the excitement of Istanbul I hardly noticed, but it bothered others in our group.

  • Stayed June 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GAWhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed June 8, 2013

We were traveling from southern India and were tired by the time we reached. The check-in process was quick, the front desk was efficient. Wireless in the room was very helpful.
1. The breakfast had a great spread. Best part was Turkish Tea.
2. If one is not interested in eating in-house, there are so many great options at a walking distance
3. This place is also close to the tourist attractions and Bosphorus.
4. Room was smelling of age.
5. Bathtub was leaking
6. The table service during breakfast was poor; took so long to clean the tables after being used.
7. Reception staff not friendly nor helpful
8. We had to leave early in the morning; the folks gave us a pleasant surprised by packing breakfast.

Do some research before deciding on this one.

Room Tip: If you are looking for Queen bed then the rooms are small and facing inwards. The bigger rooms has...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Kurmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
1 review
3 of 5 bubbles Reviewed May 30, 2013

The hotel is so good according to the prices of the hotel
The rooms is very clean the open buffet breakfast is very good

But many times they close the air condition and the receptionist is so rood

But you will like the place and its near to the attraction points in Taksim square and there is allot of restaurants

Room Tip: choose higher floras for the vie
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mohamed O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Hotel

Property: Crystal Hotel
Address: Receppasa Caddesi No 7 | Taksim, Istanbul 80090, Turkey
Location: Turkey > Istanbul > Beyoglu
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#258 Spa Hotel in Istanbul
#503 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Hotel 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Crystal Hotel Istanbul
Hotel Crystal Istanbul

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