I booked the Arcadia based on it having been recently renovated, having a seemingly decent location, and wifi access included within the room rate. If you plan to see the historic sights of Istanbul, then the location really is superb; just a few moments walk from the Blue Mosque and Hagia Sofia, it is placed on a very quiet, wide street that runs perpendicular to the shops and transport of Divanyolu Caddesi.
STANDARD ROOM. The rooms have been fitted to a comfortable, modern standard, and still feel 'new' (towels are still soft, bathroom shows no wear and tear). There is plenty of wardrobe space, and the curtains and blackout shades do an admirable job is you like to lie in. The bathroom has a great rainfall shower, but is let down by poor lighting surrounding the mirror. For a putative 4* hotel (or any hotel for that matter), I did find it a real surprise that power to some appliances around the desk was supplied by an extension cable running below and over the front lip of the desk - if you're going to spend a significant amount on achieving a minimalistic finish to the rooms, surely you'd be keen to avoid something unsightly and amateurish like this. The view from the standard rooms isn't great; they overlook an unremarkable street, and with the curtains open those behind the multitude of windows opposite can see straight in. Wifi worked very well in the room, with a solid, constant connection throughout the stay (good enough for anything less data hungry than streaming video). There was no 'room / hotel' guide provided, and no mini-bar price list - I would assume this will be resolved as the place finds its feet after the re-fit.
As detailed by the previous reviewer, there is a clear discrepancy between the level of service provided by the team during the day (helpful and friendly), and what you have to endure from the disinterested, unprofessional misanthrope who is in charge by night. On arrival (around 9pm) and having approached the reception desk, he squarely ignored me for perhaps a minute while he just looked at some papers in front of him; after I prompted him he just said 'wait' and continued what he was doing for another two minutes. He then just handed over a keycard to me and said the room number; when I asked for a map, he just chucked one on the desk without even looking at me or pointing out where the hotel was! Anyway, if you can just ignore and avoid this guy, then the service is otherwise commendable.
Note that at the start of August 2013, the road outside the hotel was being rebuilt in a rather haphazard manner, meaning that there was a loose metal grill on the ground, and often drying concrete that wasn't even cordoned off. It would probably be advisable for families with pushchairs or guests with wheelchairs etc to confirm with the hotel that this work has been completed.
I'd recommend this place if you're looking for somewhere clean, comfortable, and relatively nice for sightseeing. It's closer to a 3.5* pushing 4* than a 'genuine' 4*, but unless you really need some additional facilities, a larger reception area, or are exceptionally fussy, then this is a good bet for a memorable trip to the splendours of Istanbul.
- Official Description (provided by the hotel):
- Hotel Arcadia Blue, in the heart of Istanbul! ... more less
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- Also Known As:
- Arcadia Hotel Istanbul