Arriving here the reception is clean and open. That's where the good part ends!
I travel extensively for business and the companies I work for always book and pre-pay for the hotels. Arriving here I checked that payment had been received (just a matter of habit) only to be told they hadn't received payment. The staff assured me it would be taken care of. Three days later and after many expensive transatlantic calls and emails I was still be told by both the front desk and the central reservation office that I WAS EXPECTED TO PAY AGAIN!!!!!!
All this despite have had my office fax the receipt of the payment and having supplied them with the CC transaction number. They had by the way received payment nearly a week before I arrived.
The room is old, no plug in the sink, the grouting between the tiles is old and brown. One wall socket is hanging off with bare wires exposed and the bedside lamp threatens to electrocute you at every touch,
There is a mini bar complete with list and NO stock, if you want water .... well you just have to go and find some yourself!
All in all this is the worst run, most decrepit hotel it's ever been my misfortune to stay in.
Take a tip, sleep on the airport floor, it's cleaner, more modern and the staff are friendlier.
- Official Description (provided by the hotel):
- ADELA HOTEL is located close to the Ataturk International Airport-3km, CNR International Fair and Congress-3 km, TUYAP Fair Convention and Congress Center-15km. We offer 1 Presidental Suit Room, 3 Suite Rooms, 16 Deluxe Rooms, 28 Standart Plus Rooms,152 Standart Rooms totally 200 rooms all specialy designed for the comfort of our guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, Expedia, Booking.com, Cheap Tickets and TripOnline SA so you can book your Adela Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.