Fantastic hotel, fantastic service. This historic little gem is as special as the guests it has hosted - from Jackie O to Agatha Christie. Make sure to have a drink at The Orient and try their tribute drink to Hemingway (apparently, it was his favorite drinking spot while he was in Istanbul).
One gripe however is that right across the street is a nightmarish view of an abandoned building littered with rubbish. We complained to the manager about it and was told to sit tight - she would talk to her boss about it and would have feedback for us when we returned from our walk. When we came back, there was no message, no acknowledgement. Really disappointing to think that she didnt take us and our complaint seriously. If you have a 5 star hotel, you should deliver 5 star service, and that means standing by your word and addressing any and all complaints or suggestions from your guests.
- Official Description (provided by the hotel):
- Gazing over the golden years of history, Pera Palace Hotel, Jumeirah overlooks the magnificent view of the Golden Horn and is located in Tepebaşı district of Pera once known as the “Little Europe”. With its 115 rooms, including 16 suites, retaining the characteristics of the 19th century elegance through historical furniture, the hotel combines refined elegance with state-of the-art technology to fulfill the needs of 21st century travellers. Enjoy a range of revitalized restaurant and bar choices, including the Agatha Restaurant, The Kubbeli Saloon, the French style Patisserie de Pera and the legendary Orient Bar & Terrace and rejuvenate yourself in the soothing atmosphere of Pera Spa. ... more less
- Reservation Options:
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- Also Known As:
- Pera Palas Hotel