A great hotel which absolutely nailed some of the key values that guests want;
Friendly staff, who smile all the time and are extraordinarily helpful, made the trip memorable.
Superb restaurant and bar- fantastic food and one of the best waiters i have ever been served by.
Spacious room, with an excellent bed and massive powerful shower, with a balcony view over the Golden horn.
The concierge team were excellent, organising restaurant meals, trips, taxis, recommending places to go. One of them even ran down the road to book a busy restaurant for me to get the last table. They could not have tried harder. It's nice to find staff that have excellent local knowledge that proves to be spot on every time.
The hotel is at the edge of the restaurant/hotel/nightlife district, yet superb double-glazing meant you had peace and quiet in the room.
The only (minor) downsides were that the Internet connection was poor, almost unusable. When 3g/telephone costs roaming in Turkey are high, it was a shame not to rely on the hotel connection. A minor irritation.