We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Simple sweet and value for money”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Citadel Hotel
Ranked #195 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed January 26, 2013

It's a small but very well managed hotel. The staff is efficient and courteous. The hotel and rooms are clean.Only drawback of the hotel are its small rooms - There's no space beyond the bed

Best part about the hotel is its location - just 5-7 mins walk to all the key places, blue mosque, hagia sophia, hippodrome, etc.

Room Tip: Sea facings rooms are good - with a nice peaceful view
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MishaGargMehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 7, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (457)
Traveler rating
Traveler type
Time of year
Language

183 - 189 of 457 reviews

Reviewed January 25, 2013

When I say small rooms i mean tiny, like when you open your suitcase there is no more room for you to walk.
Location is so-so, though facing the sea, you have to walk uphill to get to Topkapi and the big road makes a lot of noice. Order back-yard windows room.

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank spizker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 8, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2013

Stayed here in sept . Room was the smallest we have ever stayed in . Location is on the sea front and is fine if you can get a room overlooking the sea. Despite a request for one we were put in a room facing the back . Breakfast was basic but was of good quality and location was good for the blue mosque

Stayed: September 2012, traveled as a couple
5  Thank robert11111111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded April 9, 2014

Dear Guest,

Thank you for sharing your comments about your stay.

We appreciate your positive comments, as well as your constructive feedback which I have already shared with the team and I will follow up personally. Apologies for any expectation that we may have failed to fulfill.

We always endeavour to offer the highest level of service and appreciate your valuable opinions.

I look forward to welcoming you soon .

Sincerely,

Murat ALTUN
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

We stayed in best Western Citadel for 5 days in December 2013 and had a very comfortable stay. The hotel is small, but very clean and well managed. It has all facilities. The sea facing front rooms have a very good view. The breakfast layout is good, the staff is helpful and the hotel is ten minutes walking from all the main heritage sights. The Christmas decorations gave a festive air to our stay.

Room Tip: Take a front view room as it faces the Marmara Sea. There is no lift so take a ground floor room if...
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kalpana2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 7, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

We spent a week at this hotel from Dec 25 2012 to 2 Jan 2013 and really enjoyed our stay.
The rooms and service was good. Must compliment the front desk staff who were always willing to help and extremely friendly. Proximity to tourist sites Blue Mosque, Hagia Sophia and Topkapi Palace all walking distance. We had 2 rooms, one looking out to The Mamara Sea and the other The Blue Mosque. We will stay there again and also recommend this hotel to friends and family.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Patsons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 7, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

We spent a week at this hotel in May-June 2012 and really enjoyed the stay. As requested, the hotel booked us a room with a verandah overlooking the road and then the Sea of Marmara. It was an excellent view. The Hagia Sophia and Blue Mosque were also a walkable distance (steep walk though). The staff were very helpful and friendly and helped us get on to the boat tours and museums we wanted to see. In particular, they helped us to find Orhan Pamuk's Museum of Innocence, which was spectacular. The hotel is very child friendly and my daughter was spoiled by a number of the front-desk staff. In terms of food, the breakfast spread was very nice. The restaurant looks out to the sea and during dinner, a candlelit table is nice. The food for dinner / lunch is OK. A very enjoyable stay.

  • Stayed: May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Ön Büro Müdürü at Best Western Citadel Hotel, responded to this reviewResponded October 7, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013 via mobile

Came to Istanbul through an agency, otherwise we wouldn't have chosen this particular hotel, because it's too expensive for our budget. The rooms are excellent, no doubt about that. Despite its proximity to the mosques in the Old City, you can't hear the calling to prayer. Great view of the sea! Breakfast was ok, you can actually have an omelette or a waffle cooked for you on the spot.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ioana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 7, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Istanbul hotels
Sultanahmet
Best Western Antea Palace Hotel & Spa
Sultanahmet
Best Western Empire Palace
Best Western Empire Palace
#50 of 1,160 in Istanbul
1,540 reviews
Show Prices
Show Prices
Show Prices
Sultanahmet
Kalyon Hotel Istanbul
Kalyon Hotel Istanbul
#305 of 1,160 in Istanbul
502 reviews
Sultanahmet
Armada Istanbul Old City Hotel
Armada Istanbul Old City Hotel
#101 of 1,160 in Istanbul
1,425 reviews
Sultanahmet
Dersaadet Hotel Istanbul
Dersaadet Hotel Istanbul
#5 of 1,160 in Istanbul
1,474 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Citadel Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#69 Family Hotel in Istanbul
#81 Romantic Hotel in Istanbul
#150 Luxury Hotel in Istanbul
Price Range: $56 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Citadel Hotel 4*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotels.com, Expedia, Travelocity, Cancelon, Hotwire, Orbitz, TripOnline SA and HotelQuickly so you can book your Best Western Citadel Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Istanbul
Istanbul Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing