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All reviews marmara sea blue mosque old city walking distance topkapi palace every morning excellent location breakfast was excellent sultanahmet area asian side excellent stay main attractions messi mr luggage
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Reviewed January 12, 2012

Love love love this hotel!! Such a cute place - not like the Best Westerns in the states. The staff were so incredibly friendly and helpful. We were picked up at the airport with the shuttle (our names were a bit misspelled but that's fine) and they accomodated us by scheduling the return trip to the airport when we wanted to go. We exchanged money at the front desk with ease, and the breakfast buffet included a lot of decent options. Our room overlooked the Marmara Sea (beautiful!) and we could walk to the Blue Mosque, Hagia Sophia and the tram easily, although the walk is a bit steep. We also got a large bottle of water every day. Be careful on how you get back to the hotel though - the first night we wandered the little streets for awhile before we found our hotel again.

Room Tip: Ask for a room that overlooks the Marmara Sea. Also, there are no elevators, so if you have issues climbing stairs, ask for the first floor.
  • Stayed: January 2012, traveled as a couple
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Thank uofmgrl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 8, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2012

Employees behave, is clean, the food is good especially breakfast. It has beautiful terrace overlooking the sea and I think summer is superb.

Room Tip: Choose a room with sea view at #2 floor.
  • Stayed: January 2012, traveled as a couple
    • Value
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1  Thank Irenne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 8, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2011

Small old city hotel, great breakfast included. Perfect Views of the Sea of Mamara....across the street. We walked everywhere, short little lovely walks. I will for sure return to this hotel, I was very pleased. No Elebator and that was the ONLY thing missing.

Room Tip: Ask for a corner room.
  • Stayed: November 2011, traveled as a couple
    • Value
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Thank travelphyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 8, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2011

Began our tour of Turkey with 3 days in Istanbul at the Citadel, and am so glad we did! The location is PERFECT....beautiful view of the Sea of Marmara, yet a short jaunt out the back door took us through a quaint neighborhood to small shops with water, chips, and many of the things we forgot to pack. Up the steep hill was what we came to see: the Cistern, Hagia
Sophia, Topkapi, restaurants, sweet shops, the "small" bazaar. Great food at the Citadel's restaurant. A lovely lobby, informative desk help. Our "next trip" to Turkey will again be based from here.

Room Tip: Loved our sea-view balcony with table and chairs. Too bad it was too cool and windy the evenings we were there.
  • Stayed: November 2011, traveled with friends
    • Value
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Thank TulsaTraveler_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 8, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2011

Very nice boutique hotel. The owner is a Turkish national that had been living in the United States for a very long time. Now that he's here, he's very hands on and can be found in the lobby. Very nice dinner menu. Breakfast is much better than a continental breakfast. There are 4 different kinds of olives, cheeses, breads and eggs made to order.
The hotel does not have an elevator but it's only 3 floors. Also as stated the rooms are extremely small. They are modern and very clean.
The hotel is down the hill from The Blue Mosque, Hagia Sophia, and Topkapi Palace. Be warned these are old cobblestone streets and you need very comfortable shoes. There's a small bazaar at the beginning of the Blue Mosque. After you leave the Blue Mosque and Hagia Sofia, about 5-10 minute walk, on the way to the Grand Bazaar, is Starbucks. There is free wireless, spotless restroom and comfortable seating.
The Grand Bazaar is a bit overwhelming and I suggest you get there early. The throngs of people is a bit much. No matter what day of the week because many come from cruises.
There is a securiy guard wanding people on their way inside. The Bazaar is closed on
Sundays.

  • Stayed: November 2011, traveled with family
    • Value
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Thank CaliforniaIsabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this reviewResponded October 8, 2013

Dear Valued Guest,

On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BEST WESTERN CITADEL HOTEL’’. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a BEST WESTERN Hotel which is a part of the BEST WESTERN Hotels’ chain, in order to maintain our quality of service and products, our guests’ satisfaction is taken into consideration immediately.

Thank you for your kindly feedback, thank you for your attention and giving time to write a feedback at tripadvisor. We are honored.

We appreciate for giving us an opportunity of hosting you. We look forward your next arrival, we are pleased & honored serving you.

Kindest Regards,

Murat ALTUN

General Manager
BEST WESTERN
CITADEL HOTEL
ISTANBUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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