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“Average at Best”

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Kalyon Hotel Istanbul
Ranked #299 of 1,175 Hotels in Istanbul
Certificate of Excellence
Reviewed May 12, 2013

I just completed a 6 night business stay and after mulling over my experience, I can honestly say I wished I had picked another hotel. For the price of a room at this hotel, one should expect a fitness area and a desk staff with a reasonable command of the English language. There is no fitness area, and communicating with the desk staff to arrange transportation was so frustrating, we simply gave up and made our own arrangements. The bed was rock hard, and the WiFi was intermittent at best. Granted the location is excellent but that's literally all this place has going for it. With so many other hotels in the area, one would be best advised to seek out other accommodations. There are many nicer options in the area with a management team better suited to support your stay.

  • Stayed: May 2013, traveled on business
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2  Thank MassVetRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALYON, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded May 15, 2013

Dear Guest
Thank you for taking the time to share your feedback on TripAdvisor following your stay with us during your business trip to Istanbul
We appreciate and have taken note of your constructive feedback
Concerning the hardness of the beds some people like them very much but others do have some problems with the hardness.I don't know if you have reported this to someone of our staff during your stay because we do have bought some special very soft kind of blankets with the special purpose making the beds much softer.It really helps for people who prefer sleeping on a softer mattress.We have already taken note of your feedback and proceeded to improve our service immediately.
I do hope you will give us another chance with a further stay in the future and we will have the pleasure of providing you with the finest Turkish hospitality here at Kalyon Hotel

Kind Regards
Elvan ERTEN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 - 131 of 510 reviews

Reviewed May 6, 2013

Stayed at this wonderful hotel for 5nights end of April, and could not have picked a better hotel. The staff, from picking us up from the airport, to reception staff,bar staff, chambermaids, breakfast waiters/waitresses, could not have been more helpful. I would not hesitate to recommend this hotel to anyone. It is also the perfect location for the sights of the Old town.

  • Stayed: April 2013, traveled with friends
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Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALYON, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded June 4, 2013

Dear Guest

With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at Kalyon Hotel and sharing your experience with so many other people online.
We are really happy that you appreciated our services that much and are looking forward meeting you again in the future!

Kind Regards
Elvan ERTEN

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Reviewed May 2, 2013

Me and my husband stayed in this hotel in April 2013. The location of the hotel is great, it is just a 5 minute walk to the Sultanahmet square. the walk is very uphill and the roads are cobbly but the trek is worth it. I found the small roads almost magical. We always entered and left from the back door, which staff kindly opened up for us, and we never had to wait for them they were very efficient. The hotel decor is very modern and i cant get over the lovely smell in the hotel overall, it was amazing. We stayed in the classic room, which was very clean and had modern decor. The AC system was fantastic, each day housekeeping left us chocolates and a weather forecast card for the next day.
We only ever ordered a chicken sandwich, the sandwich was nice but was needed some sort sauce. The room service was great, I ordered ice cream which was not on the 24 hours menu and it tasted great and was delivered very fast.

overall i would say that this is a fantastic hotel with a great location, you can walk to everywhere and do not need to waste money on taxis. the staff are very friendly and make your stay very comfortable.

we would love to come back to Turkey and stay in Kalyon Hotel.

Mrs. Zahid.

  • Stayed: April 2013, traveled as a couple
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Thank Hina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALYON, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded May 17, 2013

Dear Guest
We are delighted to read your review and would like to thank you on behalf of the team. It is good to hear that you had great experience, enjoyed our food during your stay.
Kalyon team appreciates your time and nice comments and we hope to welcome you back in the near future.

Kind Regards
Elvan ERTEN

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Reviewed May 2, 2013

Stayed in this nicely decorated hotel for four nights in the room of no.265. The room was spacious, clean and stylish while windows facing the sea view making it even more cozy. The bathroom has nice bathtub with rain shower option. Location is very wise, exit through the back door is more convenient if you are planning to go into Sultanahmet area. However, you need to request the help from receptionist to unlock the back door due to their security policy and the staffs are always friendly to assist you.

During my stay, I really enjoyed truthfully and I also learned that this hotel is more suitable for working or meeting as it has facilities such as meeting room and a decent dining restaurant instead of swimming pool, gym or recreation area for relaxation.

The staffs and housekeeping are working according to managements and they did good but at times you may feel the lack sense of fun, humble and harmony that you always find in Turkish culture. However, at times, you also will feel very warm and sweet from the weather report that comes with chocolate treat.

  • Stayed: April 2013, traveled with friends
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Thank Williamw00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALYON, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded June 4, 2013

Dear Guest,

We would like to thank you for your nice comments about our staff, cleanless and location on behalf of the team.
We'll ensure that you'll have a much better time at Kalyon next time!
Kind Regards
Elvan ERTEN

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Reviewed April 30, 2013 via mobile

My wife and I stayed at this excellent hotel in April 2013 . From the moment we checked in we we're made to feel at home . The staff are super friendly and very efficient . The rooms are very well appointed and impeccably clean and the location is excellent .
Just exit the back door and you are no further than 5 minutes from the Blue Mosque , the Haja Sophia and the the Topkapi Palace . All of Sultanahmet is just a quick walk away .
This hotel is well priced and provides free WIFI that works to all guests .
Well worth a stay .

  • Stayed: April 2013
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Thank gibboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALYON, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded May 7, 2013

Dear Guest

Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that our services could exceed your expectations during your last stay with us back in April
We thank you for your thoughtful comments, and hope to be your host again in your future trips to Istanbul.
Yours sincerely,

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Reviewed April 30, 2013

This stylish & modern hotel is ideally situated for exploring the old town area of Istanbul. With the great advantage of being situated on the sea, the standards within the hotel are of the highest in every respect, the service is immaculate as are the reception areas and rooms. Breakfast was a delight with a fantastic choice of fruits, breads, cheeses and the best scrambled egg I have ever tasted in a hotel. There were also traditional Turkish hot items such as cheese pastries and savoury soups which were nice to try. After a hectic day in the busy streets of Istanbul, this hotel is like an oasis of calm with modern decor and everything you need for a relaxing stay. We had a room to the rear of the hotel which had no view, but a plus was it was lovely and quiet and had the most comfortable bed. There was also a safe, a well stocked mini bar and a very modern bathroom with glass surfaces, a trendy wash bowl and a powerful shower. We travelled with another couple and we all agreed we could not have chosen a better hotel for our trip.

Room Tip: Rooms to the rear may have no view, but are peaceful and quiet. In the heat of the summer, I suspect...
See more room tips
  • Stayed: April 2013, traveled with friends
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Thank Jackie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KALYON, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded May 7, 2013

Dear Jackie

Kalyon Hotel team is delighted to read you review on your recent stay and thank you for describing your positive experience at our Hotel. Your kind words drives us to do the extra step to exceed your expectations.

We look forward to welcoming you back in the near future

Kindest regards,

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Reviewed April 26, 2013

Stayed 3 nights due to a work meeting. Everything functioned very well - quick check in. Nice room (terrible view of backyard but the pro is the total lack of noise). Breakfast - splendid! Good sleep. Bathroom with rain-shower. Good pressure on water. Meeting room facilities and lunches also very perfect.

Stayed: April 2013, traveled on business
1  Thank Hans L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TufyIstanbul, Guest Relations Supervisor at Kalyon Hotel Istanbul, responded to this reviewResponded May 2, 2013

Dear Hans
Thank you for posting your comment on TripAdvisor following your stay with us during your business trip to Istanbul.
We thank you for your comments, and hope to be your host again in your future trips to Istanbul.
Yours sincerely,
Elvan ERTEN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kalyon Hotel Istanbul

Address: Kennedy Caddesi No:34, Istanbul 34122, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #299 of 1,175 Hotels in Istanbul
Price Range: $65 - $985 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kalyon Hotel Istanbul 4*
Number of rooms: 100
Official Description (provided by the hotel):
Free Airport Transfer on Arrival for min. 2 night stay!!! With a very special and unique location, KALYON Hotel İstanbul witnesses the magnificent meeting of Istanbul's old city walls with the Sea of Marmara and The Bosphorus. Our Hotel stands out because of its central location, spectacular views of The Bosphorus Sea and with its quality of the service. As one of the pioneers and the leaders of the Turkish Tourism brand, KALYON has been fortunate to host several stars from Hollywood, many eminent Turkish businessmen, international artists and politicians from all round the world. Half of the bedrooms are blessed with the view of the Marmara Sea and the other half with the view of Sultanahmet old town. Guests can enjoy the free Wi-Fi while having a cup of coffee in the public areas or while relaxing in their room. Offering easy access to Istanbul's most important historical sites, KALYON Hotel İstanbul is within 10 minutes walking distance to Topkapi Palace, Blue Mosque (Sultan Ahmet Mosque), Hagia Sophia Mosque and only 17km to İstanbul Atatürk Airport and 48km to İstanbul Sabiha Gökçen Airport. Kalyon Hotel offers FREE AIRPORT TRANSFER ON ARRIVAL FOR MIN. 2 NIGHTS STAY!!! The latest stage of continuous renovation of the KALYON Hotel was completed in December 2015 and as well as all the bedrooms, the Restaurant and the Bar renovated in January 2016. The teams of the KALYON Hotels always find the way to make their guests feel spoiled by personalizing their special occasions like Honeymoon Packages, Birthday, Anniversary and many more. Our hotel offers a rich open buffet breakfast in the KALYON Restaurant so guests will not only enjoy the food, but also the view - a spectacular view of the Bosphorus. Our guests can also have the opportunity to taste the special flavors of KALYON's lunch and dinner and take advantage of our special offers and discounts. Along with the unforgettable tastes of Istanbul's classical restaurants, The KALYON Restaurant offers classic dishes of Turkish and Mediterranean cuisine in a classy and romantic atmosphere. Regularly featured flavours are Traditional Shrimp Cocktail, Olive Oil Artichoke, KALYON Shish Kebab, KALYON Special Kebab, Fisherman Style Steamed Seabass and rice pudding. Cocktails and appetizers at Kalyon Bar? There's no better spot to spend the afternoon or evening in Sultanahmet Old Town. Your stay with KALYON will be smooth and relaxed as the team will take care of everything you need inside and outside the hotel whether it be our ticketing service, restaurant reservation, tours of Istanbul, any type of transfer and renting a vehicle, luggage storage, information of all our museums of the city etc. The KALYON Hotel is the perfect choice for travellers who are after the best service in order to visit museums, monuments, jog by the seaside or take a walk along the busy Bosphorus. ... more   less 
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