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“Very nice hotel and very good service”

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Hilton Istanbul Bosphorus
Ranked #117 of 1,156 Hotels in Istanbul
London
Level 4 Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very nice hotel and very good service”
Reviewed April 23, 2014

Stayed here for business for a conference at the ICC right next door.

Hotel was very good all round.

Very nice rooms, modern, comfortable and quiet. Restaurant, Lobby and Gym were also excellent. Food was really good, Chinese restaurant and buffet breakfast were excellent. Food was a bit expensive but it was excellent so good value.

Service was very friendly and helpful.

Room Tip: Floors 2 and above
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dbloke2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 26, 2014
Dear Guest,

Many thanks for your kind feedback and nice comments.

We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.

I am glad to see that you enjoyed your stay and our services at the Hilton Istanbul Bosphorus.

I look forward to welcoming you once more in the near future.

Kind regards,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,560 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (518)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
athens
Level 4 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 23, 2014

The location is very close to Taksim Square. Excellent service and breakfast. WiFi is expensive.My room was at the bottom floor and looked very dull and old. The bosphorus view is fantastic. The price to quality ratio is high in comparison to more modern and recent hilton properties is Europe.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thanos69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 26, 2014
Dear Guest,

Thank you for taking time to share your recent Hilton Istanbul Bosphorus experience and for your valuable feedback.

I appreciate your valuable comments about the room and I would like to inform you that we continuously carry out maintenance works and improvement plans to ensure the comfort of our guests.

Your valuable feedback is much appreciated. Meanwhile, I would also like to inform you that we have a number of internet inclusive rates. You may find one of them favorable to book upon your next stay. Please also be informed that rates offered at the hotel and its partner companies are comparable with other similar facilities in Istanbul and may vary depending on demand at different periods.

We look forward to welcoming you back at the Hilton Istanbul Bosphorus.

Best regards,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 22, 2014

Excellent hotel and excellent staff apart from someone that really should be trusted.........The Concierge.
My wife and I needed tickets for a recent football game and approached the male concierge who replied that the game was sold out BUT he could get a couple of tickets on the black market at 170 euros each.The game was 20 miles away at The Ataturk stadium but the concierge assured us no problem lots and lots of taxis after the game.
Ataturk stadium holds 75,000 spectators,there were 20,000 in the stadium,certainly not sold out.
Taxis in the area were non existent.
Hey this is Istanbul were its common knowledge that taxi drivers restauranteurs have to be watched for ripping you off,but the concierge of the Hilton lying through his teeth to make a buck is unacceptable.Is'nt it ?

Stayed April 2014, traveled as a couple
Helpful?
Thank Tommy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 25, 2014
Dear Guest,

Thank you for your kind feedback regarding your recent stay at the Hilton Istanbul Bosphorus.
I am happy to note of your overall satisfaction with the hotel.

I am very sorry to learn of the inconvenience that you have experienced at the football match. Your request for the tickets came at a time were we are experiencing a new e-ticket procedure in Turkey ; persons other than Turkish citizens are unable to buy tickets unless they have a Turkish ID. I have personally investigated the issue and seen that our Concierge team made an effort to help you with combined tickets. With respect to the taxis, as a well known circumstance, taxis are available in front of the stadium after the football matches. I feel very sorry for the miscommunication and for not being able to meet your expectations.

I sincerely hope to have a chance to welcome you back soon and to offer you our improved service, quality and Turkish hospitality.

Kind regards,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Africa
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 19, 2014 via mobile

The staff at the Hilton Istanbul truly go out of their way to meet every request. From the reception staff, health spa staff, restaurant and bar, concierge and housekeeping, everyone is service-focused and ensures that your stay is outstanding. I had an extremely late check out request (10pm) and I was able to not only store my luggage, but also use the health club to shower and change my clothes before an international flight. Such a pleasure. The location could not be better, within walking distance to Taksim Square and metro. Concierge services were most helpful and provided honest and reliable advice regarding local attractions. I suggest you stay nowhere else in Istanbul.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellingshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 24, 2014
Dear Guest,

Thank you very much for your kind feedback.

It was a great pleasure to read of your satisfaction with our hotel on your last stay with us.

We sincerely hope to welcome you back soon.

Best regards,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
Reviewed April 18, 2014

Green oasis in the heart of the city, tremendous view over Bosporus, excellent service, rooms and breakfast. The welcome was warm, personnel is friendly, everybody is greeting and is behaving in a respectful but not servile manner. Bar and breakfast are located above a slope, allowing to look aroud 200 degree to a panoramic part of the city. Breakfast offers a great variety of cold and warm / international and local dishes, all fresh and tasty. WiFi is working and is speedy enough to allow all kind of communication. I consider Hilton Istanbul as my preferred location in Istanbul either for business or for touristic visit.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 24, 2014
Dear Guest,

Thank you very much for taking time to share your experience on Tripadvisor.

It was a great pleasure to read of your satisfaction with the Hilton Istanbul Bosphorus on your last stay with us. It is our intention to see that each and every stay meets or exceeds your expectations.

We look forward to welcoming you once more to Hilton Istanbul Bosphorus in the near future.

Kind regards,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weybridge, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 18, 2014

Excellent property overlooking great views with very client focused service staff. Bright and well lit rooms with clean service and care. Breakfast is excellent, fresh and offers a great variety. Location is a huge plus as its a 10 min walk to Teksim Square

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sanjay K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 24, 2014
Dear Guest,

Thank you for choosing to stay at the Hilton Istanbul Bosphorus and for taking time to write on Tripadvisor.

I am very delighted to learn of your satisfaction with our hotel and services. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.

We look forward to welcoming you back soon.

Best regards,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 18, 2014

Location is convenient into the City Center and easy accessible to various type of transportation. Taksim square is within walking distance with its traditional shops and restaurants. Hotel has a magnificent view over Bosphorus from the European side of the strait. Services are very good and food is fantastic. Staff is extremely friendly and helpful and rooms are very comfortable. We’ve been there for a City Break and we really enjoy our stay. I would definetely come back.

Room Tip: Bosphorus view is fantastic - ask for such a room at the check in
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IleanaBucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreBorg, General Manager at Hilton Istanbul Bosphorus, responded to this review, April 24, 2014
Dear Guest,

Many thanks for your kind feedback regarding your recent stay at the Hilton Istanbul Bosphorus.

I am very delighted to learn of your satisfaction with our hotel and services. It is our intention to see that each and every stay meets or exceeds your expectations.

We look forward to welcoming you once more to Hilton Istanbul Bosphorus in the near future.

Yours sincerely,

Andre Borg
Hotel Manager
Hilton Istanbul Bosphorus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Istanbul Bosphorus

Property: Hilton Istanbul Bosphorus
Address: Cumhuriyet Cad. no 50, Istanbul 34367, Turkey (Formerly Hilton Istanbul)
Phone Number:
Location: Turkey > Istanbul > Sisli , Harbiye
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Business Hotel in Istanbul
#87 Luxury Hotel in Istanbul
#97 Romantic Hotel in Istanbul
#105 Family Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Istanbul Bosphorus 5*
Number of rooms: 499
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Orbitz, Travelocity, Booking.com, Ctrip TA, Hotels.com, Expedia, TripOnline SA, Agoda, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hilton Istanbul Bosphorus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Istanbul Hotel Istanbul
Hilton International Istanbul
Istanbul Hilton International

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