We stayed here for 2 nights and the only reason why we chose this hotel was the name of it. But it didn't meet our expectation. When you travel to the Hilton, you expect the hight standard of hospitality. When we entered to the hotel there wasn't any bell boy to help to carry our luggage.Then, the girl (guess, she was from the spa center, as she didn't introduce herself) who, was sitting in front of Reception, "pushed" to us the price list of spa...sorry, but this is not what you are expecting entering to the Hilton.The reception's staff was not friendly. When you pass Reception, nobody say you "hi", "how is your stay", so we greeted them.The hotel in general is very nice and clean. The location was very good. The room we stayed in, was large and clean, and we had a wonderful view to Bosphorus. Also we had a problem with the toilet and we informed Reception twice about that and ask them to send someone from technical to fix it, but nobody came during the stay. The restaurant was very clean and the staff was friendly and polite. The Breakfast correspond to Hilton standards. We would like to come back again, but to see warm hospitality.
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- Also Known As:
- Hilton Istanbul Hotel Istanbul
- Hilton International Istanbul
- Istanbul Hilton International