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Reviewed 4 weeks ago

It was amazing . Sushi kabuto was perfect. Thanks to emre tali . He is amazing sushi chef. Outstanding service from mr melih. He is so polite so kind and prof. Thank to mr melih . He is really good. Definetly we will come back for sushi chef emre and mr melih . They are amazing staff.

Date of stay: January 2020
Trip type: Traveled on business
Thank Kholoud K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 2 weeks ago

Dear Kholoud,

Thank you for taking the time to provide such positive feedback following your recent stay at Swissôtel The Bosphorus,Istanbul . We were thrilled to hear that you were well looked after and enjoyed your time with us.

I am so pleased that everything exceeded your expectations, especially you like the tastes of several type of shushis made by Emre Tali. Although we do note your comments regarding the nice service from Melih and I will ensure this is highlighted with our management team.

We do hope to have another chance to welcome you back to Swissôtel The Bosphorus, Istanbul in the future.

Kind Regards ,

Ugur Talayhan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had an amazing dinner and Mr. Melih was kind enough to pick out a few dishes that he recommended and the perfect wine to fit. Our dinner was excellent and because of the choices we made while choosing our dishes, we plan to make our weekly date night at Swissotel The Bosphorus. Thank you for your service and hospitality.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 106sedae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 2 weeks ago

Dear Swissotel Guest,

I would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus. I am very pleased that you had a wonderful stay with us and were impressed with our facilities, as well as the level of hospitable service received from Melih.

Please be assured we have conveyed your sentiments to our team.

We thank you for your visit and hope to see you again in the near future.

Best Regards,

Ugur Talayhan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Swissotel The Bosphorus, Istanbul is a great based 5 star hotel in Besiktas with all comforts (Indoor and Outdoor Pool, great roof-Bar, excellent Club Lounge, Business-Center, Shops, Restaurants. etc,) you are expecting within a luxury hotel. Its near Sofitel Berlin Kurfuerstendamm und Sofitel Vienna one of my favored Hotel in Europe by Accor Group.If you stay often there, this hotel would like to understand your requirement and try it to top it all on your lay over again and again. This Hotel understand to find the bridge between different cultures and is a perfect mix between European, Middle Est and Arabian. Very well done and go ahead this way!!
Regarding my strong commitment with Accor Mr. Duncan Orourre and Mr. Ian de Tullio invited my last year to Berlin to discuss the new lifestyle loyalty program ALL and the new status level Diamond from clients point of view. In our conversable time both get the same feedback from me about your hotel and if I see both in July again, I will confirm also.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank MichaelMenzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 3 weeks ago

Dear Mr.Menzel ,

Thank you for taking the time to review your visit to Swissôtel The Bosphorus,Istanbul . We always appreciate feedback, especially from our most loyal returning guests, and we were delighted to learn that yet again everything exceeded your expectations.

I am so pleased that you were looked after by our attentive team.At Swissôtel The Bosphorus,Istanbul we pride ourselves in delivering an exceptional level of service, to truly take care of the every need of our guests, and it is always so pleasing to have confirmation that we got this correct. I will have great pleasure in sharing your comments with my colleagues.


We look forward to welcoming you back to Swissôtel The Bosphorus,Istanbul on many more occasions.

Kind Regards,

Ugur Talayhan
General Manager

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Reviewed January 17, 2020

We genuinely enjoyed our experience at Chalet, delicious food & lovely atmosphere. We also want to recognize our server Simla, she was sweet & professional & very knowledgeable. Looking forward to next time!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank educh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ufuk D, Executive Assistant Manager IC Food and Beverage at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 4 weeks ago


Dear Guest

We very much appreciate your comments regarding your recent dining experience at Chalet Restaurant. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with our colleague Simla. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Chalet restaurant in the near future.

Yours sincerely,

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Reviewed January 14, 2020

Its a big fancy hotel with a 10 min walk to one of traditional part of the city that visitors must see. Location is perfect with a fantastic view on the Bosphorous from the balcony. Breakfast buffet is very good with various traditional and continental food. Staff are so nice. The only weak point is it is very crow

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Mohsen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UgurTalayhan, General Manager at Swissotel The Bosphorus, Istanbul, responded to this reviewResponded 3 weeks ago

Dear Mohsen F,

Thank you for taking the time to provide such positive feedback following your recent stay at Swissôtel The Bosphorus,Istanbul . We were thrilled to hear that you were well looked after and enjoyed your time with us.

I am so pleased that everything exceeded your expectations, although we do note your comments regarding your breakfast and I will ensure this is highlighted with our management team.

We do hope to have another chance to welcome you back to Swissôtel The Bosphorus, Istanbul in the future.

Kind Regards ,

Ugur Talayhan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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