Name: Cafe swiss
Item: Swissotel The Bosphorus, Istanbul
Rating: 5
Author: Hana H

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All reviews swiss hotel executive lounge room service corner room rooftop bar thank you very much beautiful hotel turkey bosphorus sabroso busra chalet spa 16roof ender emre concierge

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helshabini

Cairo, Egypt

Reviewed September 30, 2019

A beautiful city and a nice hotel

The hotel is located in a very nice neighborhood in Istanbul, in about a 10 mins walk, you'll have all the tourism/shopping to fill a couple of days.
The hotel itself is a true 5 starts hotel. Very clean, comfortable, and with stunning views.
The food is beyond description. I've been raised eating Mediterranean food. And the hotel buffet provides a perfect selection of Mediterranean foods that simply remembering it makes my mouth water.
The staff couldn't be nicer, a testament to the hospitality and loveliness of the Turkish people. They all speak English as I don't know any Turkish so no problems in communicating whatsoever.
I will certainly visit this hotel again. Highly recommended.

Date of stay: September 2019

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2 Thank helshabini

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Helshabini,

I am delighted to read your kind comments following your recent stay with us, and to hear that you had such a memorable visit.

I was so pleased to hear that everything exceeded your expectations and you enjoyed our splendid facilities, warm Turkish hospitality and the beautiful surroundings of the hotel.

We all look forward to welcoming you back again very soon to enjoy another wonderful stay at Swissotel The Bosphrous, Istanbul.

Best Regards,
Ugur Talayhan
General Manager

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Salmaet

Reviewed September 29, 2019

Great staff

Super service, was there with my 3 children staff was extremely friendly and helpful... A big thank you to Ishrak at the lobby who was very welcoming and great at entertaining the kids...will definitely return.

Date of stay: July 2019

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2 Thank Salmaet

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Salmaet,

Thank you for your five star review. At Swissotel The Bosphorus, Istanbul we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased to read that your children were looked after well by Ichraq from our Front Office team.

My colleagues take pride in going the extra mile for guests, to ensure their every need is catered for, and it is always pleasing to hear we have got this correct.

I will have great pleasure in sharing your feedback with Ichraq and all colleagues across the hotel. We do hope you plan to return, and look forward to welcoming you back to your home away from home.

Kind regards,
Ugur Talayhan
General Manager

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Said M

Reviewed September 29, 2019

Amazing hotel

Swissotel is a wonderful hotel to stay in. It is very nicely decorated . The location facing the Bosphorus with fascinating views from the rooms , from the terrace & from the lobby . The rooms are spacious & comfortable. The staff is efficient & friendly. The restaurant is good with rich breakfast & lunch . Mileh is one of at the restaurant the very good staff. They have lots of lifts in both East & west towers ,but they are a bit confusing as some lifts do not take you to your floor . They should show the floors that a particular lift takes you to !. The indoor & outdoor pools together with the Jaccussi are really good.

Room tip: room with a view to the Bosphorus

Date of stay: September 2019

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2 Thank Said M

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Dear Said,

Thank you for taking the time to provide such a positive review following your recent stay at our hotel.

We always value feedback, and I am delighted you enjoyed everything about your stay and were well looked after by Melih at Sabrosa. My colleagues take pride in going the extra mile for guests, to ensure their every need is catered for, and it is always pleasing to hear we have got this correct. I will ensure you comments are shared with Melih.

I do hope to have the opportunity of welcoming you back again very soon!

Kind regards,
Ugur Talayhan
General Manager

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5StarSimi

Roodepoort, South Africa

Reviewed September 28, 2019 via mobile

Lovely hotel, beautiful views

The stay at the hotel was lovely. The rooms were wonderful with an amazing view! Good service from the staff!
The roof top bar was spectacular with the views - the bar - a bit on the slow side from a service perspective...
The conference facilities were really nice...
Breakfast and lunches in the hotel was really lovely - good food, nice wide variety.
Overall 5 stars

Date of stay: September 2019

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2 Thank 5StarSimi

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Swissotel Guest,

Thank you for taking the time to provide such a positive review following your recent stay at Swissotel The Bosphrous, Istanbul. I am so pleased that everything exceeded your expectations and you had such a memorable time and your conference, in the exquisite surroundings.

We do hope to have the pleasure of welcoming you back again very soon.

With kind regards,
Ugur Talayhan
General Manager

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sjuned

Reviewed September 27, 2019

Excellent Place

I had a very nice time in this beautiful hotel at a prime location.
Rooms are comfortable. Staff is kind and helpful. Food is Amazing.
Special thanks to Bellboy @Can who was quick to solve an issue in the business center.

Date of stay: September 2019

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1 Thank sjuned

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Mr.Sjuned ,

We would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus.
We are very pleased that you had a wonderful stay with us and were impressed with our facilities, amazing views, as well as the level of hospitable service received from our team. Please be assured we have conveyed your sentiments to our team especially Mr. Can.
We thank you for your visit and hope to see you again in the near future.

Best Regards

Ugur Talayhan
General Manager

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