Dear Salmaet,
Thank you for your five star review. At Swissotel The Bosphorus, Istanbul we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased to read that your children were looked after well by Ichraq from our Front Office team.
My colleagues take pride in going the extra mile for guests, to ensure their every need is catered for, and it is always pleasing to hear we have got this correct.
I will have great pleasure in sharing your feedback with Ichraq and all colleagues across the hotel. We do hope you plan to return, and look forward to welcoming you back to your home away from home.
Kind regards,
Ugur Talayhan
General Manager