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Grand Hyatt Istanbul
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Reviews (1,872)
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All reviewstaksim squareclub floorgreat hotelmain restaurantoutdoor pooldolmabahce palacerain showerrooms are largebusiness hotelfive star hotelbusiness tripturkeyold townbosphorus viewbuffet breakfastpublic transportationmetro station
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Reviewed December 30, 2013

Stayed at this hotel as an part of an extension stay after a 10 days tour of Turkey and was glad that I made the right choice. I was close to everywhere as the hotel is located in the Taksim district, the heart of modern Istanbul with shopping, dining and night life nearby. 3 minutes walk to the Taksim Metro station and a leisurely 15 minutes walk thru a park (or you can choose to ride a funicular if a bit time pressed) to the chic Nishantasi district where you can find plenty of fine dining and high end shopping outlets. The room itself is excellent, nothing to complain at all. Staff speaks good English and always accomodating. Recommended!

  • Stayed: January 2013, traveled with family
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1  Thank RoniWDenpasar_Bali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded January 17, 2014

Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

Stayed here for 7 days and experienced 2 days of snow. Enjoyed looking out the window at the falling snow. Service was good. Ate at the restaurant a couple times and the food was amazing Worth the price! Some of the best Turkish food I have had, and this was my 5th trip to Istanbul. Room was nice and comfortable, and bathroom was very nice and clean. Easy walk to Taksim. Used the workout room daily which was on the small size for a large hotel, but as with other trips, improvised to get my full workout. Metro station was close by to get to other parts of the city. Great stay overall.

  • Stayed: December 2013, traveled solo
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1  Thank Ruben O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded December 30, 2013

Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013 via mobile

Perfect,the real 5 star hotel,all services are 5 star,the food is amazing the same the kitchen ,you can walk thought the kitchen , rhe clean is 100 percent,am exiting about this hotel ,the place is near taxim,center of instabul, rhe kitchen again and again is the simerhing else ,we are going at very expencive and gourme restaurants at istabul but the food at this hotel remainat the top ,bravo guys

Stayed: December 2013, traveled on business
1  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded December 30, 2013

Dear John M,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

I stayed in this hotel while participating in a meeting for two nights in December 2013. The location is very accessible and is in the centre of Taksim area. A nearby metro station is another advantage for its location.The staffs were very helpful and friendly and fluent in speaking English. The air conditioner was rather inefficient and I never could have the desired temperature for the room. The bath was spacious and very comfortable. The breakfast was excellent and colorful.The restaurant also had both the traditional and international menus.
The beds were comfortable. The room service was efficient and they cleaned my room twice daily.

  • Stayed: December 2013, traveled on business
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1  Thank Osler_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded December 30, 2013

Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
Thank you very much for your constructive criticism regarding the air condition. Should you have any additional comments that you would like to share, please do not hesitate to contact us as your feedback will help to guide our continued search for excellence.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2013

Iam a business traveler and stayed here for 2 months, location wise its very close to Taksim square (less than 10 minutes walk via Divan hotel road) and it also has a 34 restaurant which is quiet good (specially fish of the day dishes).
With regards to service, one can see difference if you stay for long term otherwise its not evident. staff can speak English and welcoming. i have been upgraded to suit room for about one month which is very spacious and has a open kitchen in 6th floor. even deluxe rooms are very spacious.
Prefer rooms on pool side and far from elevator to avoid noise.
Grand club lounge is busy all the time, evening cocktail in lounge is got a good selection of sandwitches and wines. ground floor library is great for casual drinks in evening.
For breakfast, its recommended to go in 34 restaurant rather than Grand club lounge to have more choices and hot items (oven is only present in Ground floor).
All rooms have either pool view or facing road, the hotel is only 8 floors so you will not see great views of city or Bosporus.
The hotel has some Taxis which are exclusive for hotel, they are good and safe to travel, however they hesitate and make grumpy face if you take a short ride (which costs less than 10 lira).
Overall its a good experience and i would prefer to stay in a different hotel though if i visit istanbul in future.

Room Tip: Choose rooms facing swimming pool and far from escalator Go early to Grand club lounge for evening cocktails at 6PM to avoid rush and left without seats Prefer suits with Kitchenette if you stay for long term of willing to cook
  • Stayed: September 2013, traveled on business
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2  Thank Hareesh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded December 24, 2013

Dear Hareesh N,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and we also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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