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“a very good hotel with very good international standards”

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Grand Hyatt Istanbul
Ranked #70 of 1,173 Hotels in Istanbul
Certificate of Excellence
Reviewed October 26, 2013

we just came back from our 1 week trip to Istanbul, and we really enjoyed staying at the Grand Hayatt.

The main good thing about it is its international standard since its a very well known chain.
its very close to Istiklal street and the transportation is no problem.

Its safety standar are very high and its a very safe hotel in a very safe place.

I walked around a bit and I saw other good hotels but with some weird people outside it who try to sell you something or pimp you some girls !

But you don't found such people around the Grand Hayatt and it has its own security gate with security staff , its a very very safe place, even the elevator will not work till you put your room card in it for more safety for the guests.

Furthurmore, The concierge was very helpful.
The rooms were very clean.
The housekeeping and room service was really a 5 star standards.

The only thing which disappoint me a bit was their breakfast.
it was good, but not WaaaW as many reviews described it here.

Also don't rent a car with driver from the hotel , its very expensive
have a short walk to point hotel nearby, and on the street in front of it there are many tourist companies which will give you a car with a driver for the whole day 75% cheaper than the hotel.

in summery , If I went to Istanbul again , I would prefer to stay at the Grand Hayatt again.
and i will only recommend it to any family member or friend visiting Istanbul.

  • Stayed: October 2013, traveled with family
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1  Thank UAEFOREX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 30, 2013

Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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944 - 950 of 1,838 reviews

Reviewed October 25, 2013

I think the people at the hotel aren't that friendly. The only person I thought was very helpful was Yusuf at the concierges desk. The rooms were super clean though. The breakfast wasn't that great and the staff at the breakfast place weren't friendly or accommodating at all. We were staying on the club floor and the ladies who were working in the lounge were not friendly at all, quiet cold I would say.
The front office manager, Neslihan Kiraz Tepe was very kind and helpful! Other than that it was a good stay! :)

Stayed: October 2013, traveled with family
Thank Nyah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 30, 2013

Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.

Firstly, I would like to deeply apologize for the unpleasant experiences you had with the attitude of our team members. Please rest assured that your feedback is addressed with the concerned managers to make sure we maintain the standard of services that our guests expect from the Grand Hyatt Istanbul.
At the same time please be assured that your kind compliments are shared with Neslihan and Yusuf. Your appreciation is very motivating for them to continue the good work they are doing.
Please do let us know how we could have served you better before your next visit and we will strive to provide the high standards of service we seek consistently to achieve.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.

Yours faithfully,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013 via mobile

First of all breakfast is fantastic here I really enjoyed breakfast time and i could had a lot of choince to eat I really love it.
Room really keep in good condition. Location only two minutes by walk to Taksim square.
Staff speak well in English and they are very polite.
I have problem to find something wrong here.
Always could be better but when I back to Stambul I will choose same hotel.

Stayed: October 2013, traveled on business
Thank ZibiKoszalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 30, 2013

Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

Came here for work for a conference, and I have to say that it's just gorgeous. Amazing service, beautiful rooms and decor, very helpful and accommodating concierge / room service. The restaurant is also incredibly beautiful, and the breakfast spread is amazing. Definitely recommend!

Stayed: October 2013, traveled on business
Thank GES123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 24, 2013

Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Great experience. Grand Hyatt represents all the best features of Hyatt brand.

Huge rooms perfectly equiped with view over great gardens or classic university budildings. Excellent room service. All you need. All employees really dedicated and full of enthusiasm.

Hotel is a little bit remote from the major historical sites, but due to smooth, clean and safe public transport it is not a problem. And really... don't take taxi, use the tube from Taksim squre to get tramway. No traffic problems:)

What is really worth of mentioning:
- restaurants: in particular breakfast buffet - you see you know what I mean: outstanding selection of freshly prepared meals... whatever you can think of;

- spa - and in particular - hammam - nothing more pleasent that a Turkish bath session after work. MUST DO!

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank LukaszNowakowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 23, 2013

Dear Mr. Nowakowski,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

This is an excellent hotel which is centrally located (close to Taksim) but in a quite location. The type of standard to expect from this upmarket hotel! The breakfast and food is superb and in abundance. Please make time to enjoy it! The superior rooms are spacious and simply superb.

Room Tip: The rooms on the executive level are excellent!
See more room tips
  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JonP64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 23, 2013

Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

We stayed in a club room, I’m assuming most of the rooms are the same just that we had the club access. The room was of a high standard, good size, desk, chaise longue and one of the most comfortable beds we have stayed in, including the pillows. The bathroom was also a very good size and well equipped. The club lounge served soft drinks throughout the day with alcohol and snacks between 6 -8 in the evening. There was a good selection of alcoholic beverages available and the staff wasn’t mean with them! We weren’t over impressed with the snacks that were on offer although the chocolates were lovely.
There have been some previous comments about the lack of interest from the staff but all those we dealt with were very friendly and helpful.
We had the couples hammam and massage at the spa, we both felt it was one of the best we had ever had.
The hotel is about 5km from Sultanahmet but it’s only a 5–10 minute walk to Taksim Square where you can get transport, plus taxis are available from the hotel.
The only downside was that the pool wasn’t heated , we weren’t brave enough to go in the water but it did give us a giggle watching those who tried!

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DesertWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHI_12, General Manager at Grand Hyatt Istanbul, responded to this reviewResponded October 23, 2013

For a good comment including a small problem during the stay:

Dear Guest,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
Thank you very much for your constructive criticism regarding the pool. Your kind feedback for installing heating for the pool will definitely be considered for future investment plans.
Should you have any additional comments that you would like to share, please do not hesitate to contact us as your feedback will help to guide our continued search for excellence.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jan Peter van der Ree
Grand Hyatt Istanbul General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Istanbul

Address: Harbiye Mah Taskisla Caddesi No: 1, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Istanbul
#26 Spa Hotel in Istanbul
#44 Romantic Hotel in Istanbul
#50 Luxury Hotel in Istanbul
#50 Family Hotel in Istanbul
Price Range: $115 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Istanbul 5*
Number of rooms: 360
Official Description (provided by the hotel):
Meeting your high expectations of five star hotels in Istanbul, at the Grand Hyatt Istanbul you can relax in modern, stylish and comfortable surroundings, and unwind in 360 luxury Istanbul hotel rooms and suites with spectacular views of the city, the pool or the Bosphorous Strait. The Istanbul city centre hotel is just minutes away from the Taksim, historic landmarks of the Old City, including Hagia Sophia, the Blue Mosque and Topkapi Palace. One of the best hotels in Istanbul in which to sample authentic Turkish and Mediterranean cuisine, the Grand Hyatt Istanbul Hotel invites you to please your palate at a host of Istanbul restaurants and lounges, including new Restaurant 34,The Mezzanine Bar & Lounge, The Library Bar and Gazebo. Our luxury Istanbul hotel offers modern spa treatments and authentic hammam rituals in Gaia Spa & Fitness Centre. The last word in Istanbul 5 star hotels, the Grand Hyatt Istanbul's superb facilities include a hair and beauty salon, a stunning outdoor swimming pool and sun terrace with poolside bar, and free floodlit tennis courts for guests to enjoy. We can even arrange private tennis tuition in the comfort of our Istanbul hotel. ... more   less 
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Also Known As:
Grand Hyatt Istanbul Hotel Istanbul
Istanbul Hyatt Regency
Hyatt Istanbul

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