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“Lovely stay, excellent staff”

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InterContinental Istanbul
Ranked #102 of 1,149 Hotels in Istanbul
Certificate of Excellence
Washington DC, District of Columbia
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Lovely stay, excellent staff”
Reviewed February 2, 2014

Great location as you're outside the tourist area but still close to so much. The Intercon group does a wonderful job acknowledging its ambassadors, and we were upgraded to a Bosphorus view suite from a regular club room, which was spectacular -- huge, comfortable, great view. The usual fruit plate welcome for ambassadors was replaced by a lovely dried fruit-and-chocolate surprise. Water bottles were restocked regularly. Club lounge is excellent, very comfortable with several seating areas and not too crowded. Breakfast in the club lounge was outstanding, our thanks to the chef for the excellent omelettes in the mornings in addition to the lovely buffet! The hotel is a little older and the rooms feel a bit dated in their decor, but kept in excellent condition and very clean. Nice gym facilities (windows are always a perk, and there are plenty of machines) and the outdoor pool area looks beautiful and would probably be wonderful in the summer. This was our second time at this hotel and we wouldn't hesitate to stay there again.

Room Tip: Bosphorus view rooms do have a wonderful view, including beautiful sunrises!
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  • Stayed January 2014, traveled as a couple
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Helpful?
Thank prettybluebike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, February 7, 2014
Dear Prettybluebike,

Thank you for giving us such great feedback on Trip Advisor following your recent stay at our property. We are delighted you enjoyed your stay with us and took the time to let us know about it. We are very glad to hear that you had exeptional Ambassador experience. It motivates our team for the best service !

Once again thank you for choosing to stay at InterContinental Istanbul and I hope we will have the opportunity to welcome you back in the future.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,745 reviews from our community

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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (335)
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English first
Houston, Texas
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 29, 2014

My husband and I took a 5 day stopover on our way home to visit Istanbul and since I'm an IHG platinum member, we decided to try the Intercontinental. Check in was very smooth, they acknowledged my IHG status and upgraded us to a room with a view on the Bosphorus, which was fantastic. The Bosphorus is one the highlights of the city and we had a wonderful time just taking the ferries back and forth between the different stops and over to Asia. The room itself was nothing special but very spacious and comfortable, it really had very little design sense, just furniture and nice rugs. It can use an update frankly.

I really liked the location of the hotel, aside from the fact that Taksim sq is under some epic construction and that traffic in general is kinda atrocious in the city. Leave extra time for your airport departure, the road in front of the hotel is generally pretty congested.

This was our first visit to Istanbul so we spent most days in the tourist area and eventually making our way back towards Taksim by dinner time. We used public transportation or walked most of the time. If you wanna take taxis, just make sure it's not during traffic hours...which is kinda all day long. We especially enjoyed lively Istikal street which ends/begins right at the square and is an easy walk from hotel. Be forewarned, it is a sea of humanity on most nights with food stands, shopping, restaurants and what seems like the entire city squeezed into one street.

Their business center was very useful for printing out tickets for the various museums and they were very friendly and helpful when I ran into a problem. All in all, it was a very nice stay and we would certainly stay there again on our next visit.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank GulashGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, February 4, 2014
Dear GulyashGirl,

First of all we would like to thank you for your loyalty to our brand.
We are very happy that you enjoyed your stay with us and specially the service and that this experience has contributed to a memorable stay. We are very delighted to hear that it exceeded your expectations.
I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 26, 2014

Although the hotel is in the business district and not tourist district, it makes for a great stay. Large room, great views. Great food at all restaurants. Very friendly and professional staff from the door to the room. True Intercontinental style. Not expensive to go to tourist sights with taxi.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JOI2281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 28, 2014
Dear JO12281,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services, rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations and review recommendations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level 6 Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 26, 2014

Excellent location with view on river and Asian side. Great staff, very welcoming and friendly. Higher room give better view and here that is a must. Lounge on 16th floor is well worth it, so is its breakfast buffet. Excellent location in Taksim, walking distance from Taksim square or shopping street nearby (high end). Highly recommend this hotel, its one of the best Intercontinental I have been too (together with the one in USA - Monterrey). This hotel is a home, far away from home. By far the best, complete equipped fitness I have ever seen. Several rooms depending the activity, solarium and sauna. A must.

Room Tip: Higher will be the best view of the river and the Asian side. 16th floor is top!
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris3436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 27, 2014
Dear Chris3436,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel, services and Spa, we are very happy that you enjoyed your stay, so as found our staff efficient, and location exellent. You may rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 24, 2014

As usual - Intercontinental never seems to dissapoint. Great location and good hotel. I'd go there whenever I visit again. Perfect hotel for anyone. Food is good, breakfast is really good, we really enjoyed it

  • Stayed May 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Ebrahim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 27, 2014
Dear Ebrahim S,

We are very happy that you enjoyed your stay with us and that this experience has contributed to a memorable stay. We are very delighted to hear that our service exceeded your expectations.

I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 18, 2014

one of the most iconic InterCon. hotels i ever visited. nothing to say except PERFECT!

Best deal for value, location and service. The staff were friendly , room was well maintained, very quite and always clean & tidy.

Room Tip: in this hotel in specific it doesn't matter whether you stayed in lower or high floor as the vie...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hanane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 19, 2014
Dear Hanane K,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services, rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations and review recommendations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sorocaba, SP
Level 6 Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 16, 2014

Large and tall, in front of the Bosphorus and over the best palace in Istanbul. Its rooms are large and well-conserved and the workers are well-trained. The food is Turkish tipical, but if you want, you can eat meals of all around the world.

Room Tip: Ask for one in front of the Bosphorus. Wake up in the morning seeing it, is very nice.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cesar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 17, 2014
Dear CesarC0,

Thank you very much for placing your review. We are very happy that you enjoyed your stay with us and that this experience has contributed to a memorable stay.

Once again, thank you for your kind observations in relation to this review.

I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Istanbul

Property: InterContinental Istanbul
Address: Asker Ocagi Cad 1 | Taksim, Istanbul 34435, Turkey
Phone Number:
Location: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Istanbul
#38 Spa Hotel in Istanbul
#73 Romantic Hotel in Istanbul
#75 Luxury Hotel in Istanbul
#81 Family Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Istanbul 5*
Number of rooms: 390
Official Description (provided by the hotel):
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Lutfi Kirdar Congress Hall. Our attentive staff will also point out your desired places. ... more   less 
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Also Known As:
Intercontinental Istanbul Ceylan Hotel Istanbul

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