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“walking distance to taksim sequer” 5 of 5 bubbles
Review of InterContinental Istanbul

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InterContinental Istanbul
Ranked #93 of 1,121 Hotels in Istanbul
Certificate of Excellence
Baghdad, Iraq
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“walking distance to taksim sequer”
5 of 5 bubbles Reviewed December 20, 2013

hotel is in the heart of Istanbul waking distance to istiklal street very delicious breakfast buffet gym is very quite rooms are large clean very distinguish and stylish lobby centrally located very good room view to taksim sequer

Room Tip: city center
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NAAMAH H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, December 28, 2013
Dear Naamah H,

Thank you very much for placing your review. We are very happy that you enjoyed your stay with us and that this experience has contributed to a memorable stay. We are glad that you also found the SPA facilities large and useful and you enjoyed breakfast in our restaurant.
Once again, thank you for your kind observations.
I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,690 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

Ceylan Intercontinental is a very impressive 5 star complex, which forms a part of the Intercontinental Hotel Groups. In 2011 it won the hotel of the year award and quite rightly. It's got all the facilities you can imagine, incl. a great swimming pool and Turkish bath complex, restaurant, bar, BBQ area and pretty outdoors gardens. The view over Bosphorus and the Old Town is outstanding. Higher up you book your room, the better view. It is very clean and the service is excellent. It has a bar on the top floor with once again breath taking views over the city. It is very close to transport as well as a tube station at Taksim Square and all the shops within the European quarter of Istanbul. The area is very safe and very cosmopolitan. Ceylan Intercontinental, with it's great hall entrance and imposing glass staircase, is a very impressive place I will definitely be happy to stay in again.

Stayed July 2013, traveled on business
Helpful?
Thank Ivona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 20, 2014
Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services. You may rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whistler, Canada
Level Contributor
64 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed December 12, 2013

Close to Taksim Square, the hotel has a pseudo Ottoman style decor with a phenomenal turkish bath complex.

Overall it's a it's a solid intercon hotel and the roof restaurant is pretty cool as well. It may not be as posh as the Ritz and W... but I have no reservations staying here.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jurajfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, December 18, 2013
Dear Juraj L,

We would like to take this opportunity to thank you for your kind feedback.

We are delighted to hear that you were happy with our hotel and found our location and Spa as our restaurant great.

We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman
Level Contributor
170 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

The changes done to the lobby are nice , it is more welcoming, nice shops , tea lounge and the Veranda restaurant gives a warm relaxed atmosphere.The front office employees are very efficient and pleasant.The rooms overlooking the Bosphorus are awesome, amazing view, very clean
Comfortable, spacious.
The location is excellent few meters from Taksim square , Istiklal street .
C

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, December 12, 2013
Dear Samia G,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services, we ere very happy that you enjoyed our new decorated Lobby, tea lounge and new Veranda restaurant, so as found our staff efficient and rooms clean. You may rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
104 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

After driven by a racing taxi driver that keep going 160km/h on an autobahn and 70 TRY later from IST we finally arrived at this wonderful hotel in the middle of the incredible Taksim area. The hotel greeter make sure we have no problem with the taxi driver and the meter and quickly help us with our luggages. Check in process was smooth and as a Platinum member our room was upgraded to the 14th floor club level, but unfortunately no lounge access was given nor offered even for a price.

Overall this place is my new favourite hotel when visiting Istanbul and up hold the high standard of Intercontinental brand.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mario S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, December 10, 2013
Dear Valued Guest,

Thank you very much for placing your review. We are very happy that you enjoyed your stay with us and that this experience has contributed to a memorable stay. Once again, thank you for your kind observations and review recommendations in relations to this review.
We hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
70 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

A good hotel and up to the usual Intercontinental standard, with excellent rooms (the ones on the Bosphorus) and good service,
The restaurant menus are perhaps a bit short, with good food but limited choice.
Excellent service in the bar.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank French_US_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, December 8, 2013
Dear Valued Guest,

We are very happy that you enjoyed your stay with us and specially our rooms and that this experience has contributed to a memorable stay. We are very delighted to hear that our service exceeded your expectations. We are glad that you also found our City Lights bar&Restaurant service excellent. Also thank you very much for your suggestions regarding restaurant menu. We appreciate the candid feedback we receive and welcome any opportunity to improve.
I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 5, 2013

The hotel is literally across the street from where the HAVATAS bus drops you off at its last stop. Location itself is pretty far from Sultanamet and the Taksim area is honestly a little shady for me (first time I left the hotel, someone attempted to do the shoe shine trick on me. Youtube it if you don't know what it is) They sent me to the executive lounge to check-in since I was a Platinum Ambassador. The lounge itself is magnificent and the staff was superb. They had various times for tea time, breakfast, evening snacks, etc. I would just sit there gazing out the window at the great view.

Room itself was OK, definitely dated and it was definitely a smoking room. I was tempted to ask for a different room but decided to just deal with it. I had read on the TV that if we needed a US adapter, we could call the front desk but they simply said we had to buy the one in the mini-bar, kind of disappointing. The shower was very odd in that only about 1/3 of the tub was curtained off so some water got onto the floor.

Gym was extremely large and had many different workout machines. Breakfast was pretty good and had a decent selection. Taxi stand was helpful in making sure you did not get ripped off. Overall a good stay and I would recommend it, although it could use a major refurbishment.

  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank silverm0623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, December 8, 2013
Dear Valued Guest,

Thank you very much for placing your review. We are very happy that you enjoyed your stay with us and specially Club Lounge facilities and that this experience has contributed to a memorable stay. We are glad that you also found the SPA facilities large and useful and you enjoyed breakfast in our restaurant.
Once again, thank you for your kind observations and review recommendations, specially regarding the room facilities.

I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Istanbul

Property: InterContinental Istanbul
Address: Asker Ocagi Cad 1 | Taksim, Istanbul 34435, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Istanbul
#39 Spa Hotel in Istanbul
#69 Luxury Hotel in Istanbul
#73 Romantic Hotel in Istanbul
#81 Family Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — InterContinental Istanbul 5*
Number of rooms: 390
Official Description (provided by the hotel):
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Lutfi Kirdar Congress Hall. Our attentive staff will also point out your desired places. ... more   less 
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Also Known As:
Intercontinental Istanbul Ceylan Hotel Istanbul

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