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“Simply nice and luxurious”

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InterContinental Istanbul
Ranked #93 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed May 30, 2013

Check in from 22nd may till 27th this year...i can sum up by saying the comfort level is so high i felt dreadful to leave the room for my meetings...the breakfast was ok not too assuming..the best part was the 19th floor overlooking the Bhosphorous ..if my spelling is correct...breathtaking...esp at night...simply awesome...the room rate...exorbitant i think..otherwise the staff are humble and very helpful...from doorman to concierge...some tips can really go a long way.....still missing the hotel now...
Tips ..ask the help from concierge even the doorman...they give fair and accurate estimations esp taxi fares..

Room Tip: Choose room overlooking the sea or at least the pool...
  • Stayed: May 2013, traveled on business
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Thank fairtraveller2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 17, 2013

Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services.
Looking forward to welcoming again in future in InterContinental Istanbul.

Warm Regards,
Victoria Yildirim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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957 - 963 of 1,772 reviews

Reviewed May 28, 2013

We proudly announce that Intercontinental Ceylan Hotel has the best Club Service in the world.
All team think better then you; you feel at home; the value of staying is remarkably highest in the world. They all ways remember what you like in advance, if you are frequently visitors. For our visitor who stay in Intercontinental Ceylan Hotel we must thank to first Front Office Director Ceyla Korur and Hospıtality Manager Viktoria Yıldırım and individually all team; Melis Evin, Cansu Erensoy, Merve Cigaoğlu, Selin Üstün, Sara Ali, Aydın Şahin, Demet Ersin, Türkay Neşeli

Room Tip: Believe your Club Advisor; always reliable
  • Stayed: May 2013, traveled on business
    • Value
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Thank Designer-Friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 17, 2013

Dear Valued Guest,

Many thanks for your comments regarding our hotel, rooms, staff and services rendered at the hotel and specially at Club Lounge during your visit. We are delighted that you enjoyed your stay with us and rest assured that your comments will be shared among our whole team here and personally with people, which you noted and read with pride.

We look forward to welcoming you again at the InterContinental Istanbul.

Yours faithfully,
Victoria Yildirim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Seems like there a much more options in the city. Ranked number 66, I should have done my homework.

Pros
Great Location to walk and do things.
People super super nice

Cons
hotel is a bit tired

With so many other options I would for sure just go with another place..I can not imagine doing worse if you are staying in a branded hotel..perhaps Four Seasons next time.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
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Thank Defender66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 5, 2013

Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with the hotel and our services, rest assured that your comments will be shared among our whole team with pride.
Once again, thank you for your kind observations and review recommendations. We greatly appreciate the time you have taken to bring this matter to our attention. Your feedback is a vital part of our business and it is through your comments that we are able to improve the service we offer guests at InterContinental Istanbul.
We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

Very helpful efficient hotel in a great location for touristing in Istanbul. Our junior suite was huge and well designed. Shower was great, the bath had double sinks and a magnifying mirror; both always welcome. THe decor in standard 5 star hotel, except for the lobby which could use a makeover. But everything worked well. Excellent buffet at breakfast.

Room Tip: We had a view of the Bosphorus, great light.
  • Stayed: May 2013, traveled on business
    • Value
    • Location
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Thank longtermexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 10, 2013

Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services.
Looking forward to welcoming again in future in InterContinental Istanbul.

Warm Regards,
Victoria Yildirim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

When you walk in the door of Intercontinental Istanbul, it's only just the very start of your Istanbul experience. Situated high on the hill with views over the Bosphorus and a stone throw from Taksim Square, the Intercontinental is the perfect stay whether it's overnight or for longer. Great restaurants, breakfasts worth getting up early for and a fantastic gym (possibly one of the best fitness and spa centres in Turkey), the Intercontinental ticks all the boxes. Rooms are spacious, well appointed and well stocked with accessories. One downside, the room key cards are unreliable and caused many problems for our group that remained unresolved for our entire stay. That said, that was the only downside. A memorable stay.

Stayed: May 2013, traveled on business
1  Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 5, 2013

Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our services and staff, rest assured that your comments will be shared among our whole team with pride.
Thank you very much for letting us know your inconveniences regarding your room keys and we appreciated the time you have taken to bring them to our attention.
Your feedback is a vital part of our business and it is through your comments that we are able to improve the service we offer guests in our hotel.

Hope you will give us another chance to welcoming you again at the InterContinental Istanbul.

Yours faithfully,
Victoria Yildirim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

Hotel clean, spacious and staff very good - specifically the restaurant/cafe staff. One slighty stroppy receptionist but overall very helpful. Nice pool area, some terraced areas with good views over the city. The club lounge has superb view of the Bosphorous. At the top of a hill in Taksim, road quite busy but city very accessible.

  • Stayed: May 2013, traveled on business
    • Value
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Thank ventura67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 10, 2013

Dear Valuable Guest,

Thank you very much for your nice review on our hotel. We are more than pleased to learn that you were dilighted with your stay and were happy with our hotel and services rendered to you in InterContinental Istanbul.

We do hope that we shall have the pleasure of looking after you again before long.


Kind regards,
Victoria Yıldırım

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2013

We were in 2 other Hotels in Istanbul, and changed to this Hotle in the other side of Istanbul.
what a change . Modern building, we choose from the star a room overlooking the city, and it was perfect, we were able to look all the city from our room, enjoy in the morning and at night. Location is perfect , Within walking distance of the lovely district for shopping.
We enjoyed our stay at the Hotel.
Breakfast was very good, and we can enjoy the view of a wonderful garden.

Room Tip: Please ask for a room in the corner that overloks the city and above the 10th floor
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank ROVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded June 5, 2013

Dear Valuable Guest,

Thank you very much for your nice review on our hotel. We are more than pleased to learn that you were dilighted with your stay and were happy with our hotel, staff and services rendered to you in InterContinental Istanbul.

We do hope that we shall have the pleasure of looking after you again before long.


Kind regards,
Victoria Yıldırım

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Istanbul

Address: Asker Ocagi Cad 1 | Taksim, Istanbul 34435, Turkey
Phone Number:
Location: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Istanbul
#39 Spa Hotel in Istanbul
#68 Luxury Hotel in Istanbul
#72 Romantic Hotel in Istanbul
#80 Family Hotel in Istanbul
Price Range: $96 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Istanbul 5*
Number of rooms: 390
Official Description (provided by the hotel):
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Lutfi Kirdar Congress Hall. Our attentive staff will also point out your desired places. ... more   less 
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Also Known As:
Intercontinental Istanbul Ceylan Hotel Istanbul

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