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“The Best in Istanbul”

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InterContinental Istanbul
Ranked #98 of 1,129 Hotels in Istanbul
Certificate of Excellence
Dublin, Ireland
Level Contributor
315 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“The Best in Istanbul”
5 of 5 bubbles Reviewed December 30, 2012

Arrived on the usual first class TK flight from Munich just prior to Christmas - while the Airport was busy and had experienced a little snow the delays were at a minimum and the drive to the Hotel a little over 30 mins, on arrival I was checked in at the Ambassador Desk , upgraded to an executive floor and arrived at a well appointed room with the minimum of fuss - all very friendly and business like. The Executive lounge was delight a haven of peace and tranquility in this mad mad world, the staff were efficient and friendly and the food on offer was of the highest standard and served with attention to every detail - One young lady from the team who had spent much time in the UK was just first class and during my stay helped to make everything run smoothly - the room , the food and the staff were fist class and this would be a very hard act to follow. - I will be back !!

Room Tip: Book an Executive Floor - The lounge is worth every Cent !
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TOPCAT010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 7, 2013
Dear Valued Guest,

First of all we would like to take this opportunity to thank you very much for your loyalty as an Ambassador member and many thanks for your comments regarding our hotel, Club InterContinental, rooms, services and staff during your visit. We are delighted that you enjoyed your stay with us and rest assured that your comments will be shared among our whole team here and read with pride.

We look forward to welcoming you again at the InterContinental Istanbul.

Yours faithfully,
Victoria Yildirim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,710 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (333)
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UK
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

We stayed here on a romantic break in Istanbul for our anniversary. We had a great room on a high floor with fabulous views over the city. The decor was very luxurious and we had all the amenities that you would need - incluidng an ironing board which I always want in a hotel!
Only downside was that we had booked room onl;y and on the first day we had the hotel breakfast which turend out to be close to USD $100 for both of us!!! After that we ate out, though we did have (quite pricey) cocktails in the hotel bar one evening.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Englishman101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 7, 2013
Dear Valued Guest,

Thank you very much for your feedback regarding your stay.

Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in InterContinental Istanbul.

We look forward to welcoming you again at the InterContinental Istanbul.

Yours faithfully,
Victoria Yildirim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed December 24, 2012

I stayed here for one night only on a brief visit to the city.

After a security sweep of our taxi, I was welcomed by the friendly doorman to the hotel, and directed to the reception desk via a metal detector.

The lobby was generously proportioned, and check-in at the Ambassador desk was efficient and friendly. I was thanked for being an Ambassador member, offered my choice of morning newspaper, given a complimentary drinks voucher, and escorted to my 10th floor Bosphorus-view room (I had been upgraded at check-in from a standard city-view room). I also opted to upgrade for around GBP60 to Club access. The receptionist advised I stay in my Bosphorus-view room, as the only available Club rooms had city views.

My room was spacious and classically decorated, with a fabulous view out to the Asian side of Istanbul across the water, marred only by the monstrous Ritz-Carlton tower a few hundred metres away. The bathroom was a little on the small side, and featured an over-bath shower that I was slightly disappointed with, but was spotlessly clean as expected, with a good selection of premium amenities. My Ambassador fruit plate turned out not to be a fruit plate, but an interesting sweet alternative, which was fine by me! Ample complimentary mineral water and tea/coffee were also present.

The Club lounge on the 16th floor was nicely proportioned, divided into four distinct areas – a formal dining area with buffet, two comfy seating areas, and a library area with three laptop workstations. Staff were accommodating and friendly, and the view across the ‘new’ town was superb, made doubly so thanks to the clear winter weather. I suspect the lounge had been formed from a number of rooms or suites, and this lead to its divided layout, which may not suit all tastes. Whilst offering intimate areas, it did mean that I was forgotten about several times and had to walk into the area with more people to catch the waiter’s eye for drinks.

I had my check-in extended until 2pm on day of departure and was bid farewell by the friendly doorman and handed a bottle of mineral water as I got into the taxi.

The location of the hotel, around 30 minutes by taxi in heavy traffic from the old town, is a slight let-down for tourists, but the hotel is well located for business in the new town.

In summary, a very good hotel with professional and friendly staff that I would be very happy to return to again. It was also very refreshing to have all Ambassador privileges extended as they should be, something that is sadly not the case at all InterContinentals.

Room Tip: Upgrade to the Club lounge and ask for a river view room.
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Genius12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 7, 2013
Dear Valued Guest,

We would like to take this opportunity to thank you for your continued Loyalty as an Ambassador member, for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with the hotel and our services, rest assured that your comments will be shared among our whole team with pride.
Once again, thank you for your kind observations and review recommendations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
94 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed December 24, 2012

We stayed in this hotel for 4 nights, we were sure to stay in chain hotel and close to Takseem square to avoid any hassle in Instanbul as it was our 1st visit, we arrived the hotel around 7 am, and we asked in advance by email for earl check in as we came from very long flight we asked to wait and at about 9 am we wre give the room, the hotel in not new but very well maintained , and all the staff we found them to be friendly and helpful, we tried the breakfast twice and can certainly recommen it, the hotel is a short walk from Takseem square, the room was moderen and well furnished up with Intercontinental standards, we had no complains what so ever, if we ever visit Istanbul soon will book this hotel again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asialoverR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 7, 2013
Dear Valuable Guest,

Thank you very much for your nice review on our hotel. We are more than pleased to learn that you were dilighted with your stay and were happy with our hotel, staff and services rendered to you in InterContinental Istanbul.

We look forward to welcoming you back in the near future.

Kind regards,
Victoria Yıldırım
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 22, 2012

Very classy, upscale hotel conveniently located in Taksim. I stayed there for two nights in November. The room was well-appointed and they gave a nice Platinum welcome gift. The lobby and penthouse bar were both nice - not trendy, but classy.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 7, 2013
Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and for your loyalty to our hotels group.
We are delighted to hear that you were happy with the hotel while you were staying with us.
We look forward to welcome you again at the InterContinental Istanbul.

Kind Regards,
Victoria Yıldırım
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

This is a good hotel falling just short of its 5 star status. A reason for this may be due to the fact because of branding it gets almost fully booked and the rooms on offer may be comprised. I put in a request for connecting rooms for a family of 5 however this could not be met and the two deluxe rooms provided were some what disapointingly on the small size. Top marks for breakfast and location.




  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheMilkyBarKid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 6, 2013
Dear Valued Guest,

Thank you very much for sharing your comments regarding our hotel and service. We greatly appreciate the time you have taken to bring it to our attention. Referring connecting rooms request, please accept our sincere apologies for any inconvenience this may have caused to you.

We do hope you will allow us the opportunity to be of service to you again in the future.

Yours faithfully,
Victoria Yildirim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 17, 2012

We had a company event in this wonderful Hotel and i can only describe it with a word:WOW!
All the people attending (46pax) were totally fascinated from the location and service.
This is a real 5 star hotel where employees really know what super service is!
Both guest rooms and meeting rooms are well equipped and perfectly located, City Lights lounge has a breath taking view all over Bosphorus and the food is excellent. We had lunch break with buffet at the Brasserie restaurant and Gala Dinner in hotel, both were superb!
The people from Conference and banketing were all the time there to help and suggest. I am glad i had them around the whole time to make sure everything would run smoothly!
I really want to thank again Caner, Hasret, Sercan and Alp for the great help and kindness!
Next time i will be in Istanbul i will contact you for sure!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this review, January 6, 2013
Dear Valued Guest,

Many thanks for your very kind comments regarding the services during your conference here.

I am delighted that you and your colleagues were so pleased and rest assured that your remarks will be shared with the whole team here especially with whom you have indicated in your message and read with pride.
I do hope that we shall have the pleasure of looking after you again before long.

Thank you again for taking the time and letting us your kind and valuable observations.

Kind regards,
Victoria Yildirim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Istanbul

Property: InterContinental Istanbul
Address: Asker Ocagi Cad 1 | Taksim, Istanbul 34435, Turkey
Phone Number:
Location: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Istanbul
#39 Spa Hotel in Istanbul
#73 Romantic Hotel in Istanbul
#73 Luxury Hotel in Istanbul
#81 Family Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — InterContinental Istanbul 5*
Number of rooms: 390
Official Description (provided by the hotel):
Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Lutfi Kirdar Congress Hall. Our attentive staff will also point out your desired places. ... more   less 
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Also Known As:
Intercontinental Istanbul Ceylan Hotel Istanbul

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