I had stayed at this property 2 years ago and even at that time I had given it a full score.
This time was excellent as usual and even better still.
The reception area, breakfast cafe and club lounge have all undergone renovation and look sparkling new and highly elegant.
The elevators, corridors also look gleaming and grand and royal.
Service is flawless at each and every level and nothing is ever difficult for the staff be it the doorman or the concierge or the waiter or the housekeeping or anyone else.
The Cub lounge is a great area and it really pays off well to book a room at that level. Breakfast is free for Club guests and can be taken both in the lounge or in the restaurant. Obviously the latter is an excellent area to enjoy a huge variety of Western, Turkish and Japanese items and also a good place to notice some really fussy guests who need to be thrown out really. I admired the patience and politeness of the excellent staff dealing with such characters.
The lounge itself offers a decent afternoon tea and the evening snacks is actually sort of dinner with salads, appetizers , hot foods and desserts - again complemented by the excellent staff there.
Another noticeable thing was that there were many staff whom I had seen 2 years ago and some were even promoted to higher levels - a sign of how happy the property keeps their staff and is able to retain them well.
My only gripe of the hotel would be the exorbitant charge for local calls where I had to pay a whopping 30Euros for a 5 minute local call in Istanbul to an airline office for a lat minute emergency change of plans.
- Official Description (provided by the hotel):
- Five-star ambiance at Istanbul's one of the best address and in the heart of the city. InterContinental Istanbul is the ideal base from which to explore this Ottoman capital city's endless historic sites, museums, restaurants, clubs and shops. Located in Taksim,commanding stunning views of the Bosphorus,Taksim,Skyline of Istanbul and the Blue Mosque,the hotel is in a short walk from Dolmabahce Palace and Lutfi Kirdar Congress Hall. Our attentive staff will also point out your desired places. ... more less
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- Also Known As:
- Intercontinental Istanbul Ceylan Hotel Istanbul