I am in this hotel for a long stay. Been here for 3 months. To start with this hotel is not guest friendly. Not all speak English well, but some receptionist can help you with your questions. Most of the rooms have beams running across. They are designed to stand the earthquake. But due to shifting in winds and expansion in sun, you will always hear creaking sound in your room at intervals. So its not a peaceful nights sleep if you are a light sleeper.
Restaurant is definitely not 5 star. But I would leave that to ones taste and choice. Rooms are comfortable, but beds really soft. Someone with a back problem may not want to look at this as the best option. There are 3 lifts and poorly programmed, you have to wait quiet sometime till it reaches you.
They dont allow the transport to park at hotel entrance. So you have to drag your bags from the highway to the entrance. Highway is 24x7 busy. Lower rooms till 14th floor you can hear the hum of the passing car. Since I'm on a long stay ive got to observe these things. Its definitely not a 4-5 star property and hotel needs to work on guest satisfaction.
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