This place has the worst reservation management possible. I booked a place once and upon reaching their doorstep was informed that that they were fully booked even though I had received a confirmation email. They apologized, returned the down payment, recommended another place nearby and promised to make up for it if I gave them another chance in the future. As a local who wanted a weekend getaway with my girlfriend I obliged thinking they would make it up to me. About a month and a half later we booked another room. Again upon arrival we were disappointed. After payment they led us to a room with a shared bathroom in the hallway. Note that we booked for en-suite, which are more expensive. We went back to the desk to fix this. There were no rooms left with en-suite bathrooms. We asked for a refund which apparently was not possible. I reminded them that this is the second time that they are doing this to the same customer, which they could not care less about. They were able to give us the kind of room we payed for on a week day, which we accepted to get this over with.
Putting their terrible management aside, the rooms were clean and nice but very very small. The bed was comfortable. Considering what they have to offer it is very overpriced for Istanbul.More
- Free Wifi
- Breakfast included