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Milad E
Near Ataturk airport
4.0 of 5 bubblesReviewed Sep 8, 2016via mobile
It is very close to the airport, by taxi takes ten minutes and costs ten lira.
Clean room except one spot near the bed. Nice and a good size bathroom. Hotel provides complementary one bottle of water but too small. Bar items are very expensive. Check in and out was fine.
Date of stay: August 2016Trip type: Traveled solo
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Reviewed September 7, 2016 via mobile

I stayed at the Wow Istanbul hotel for 2 nights. I will keep this review short and sweet. It's located 5 mins away from the metro station (DTM - Istanbul Fuar Merkezi).
I stayed in a standard twin room and I can honestly say the beds are the most comfortable beds I have ever come across in a hotel. The room was spacious and spotless. No complaints.

We booked bed and breakfast so as far as food goes the breakfast was nice. There were plenty of options and they also have a small selection for people who are on a diet.

The area is very quite but there is a shopping centre and bowling centre as well as a place to eat near by.

The member of staff who checked us in came across unfriendly but the others were really professional and sweet.

Although my stay was short I have no complaints, I would defo stay there again.
Also I booked this hotel via tripadvisor as they had the cheapest rate (as much as half the price compared to other websites)

Date of stay: September 2016
Trip type: Traveled with family
Thank YesimP10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOWIST, Guest Relation Supervisor at WOW Istanbul Hotel, responded to this reviewResponded September 21, 2016

Dear Yesim P,

Thank you for staying with us and for your fabulous review of our hotel. It is absolutely wonderful to learn of your great satisfaction while staying with us. We would also like to thank you for your compliments on our hotel's facilities and services. Your compliments will certainly spur us on to provide the very best for our Guests.

At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance.

Please, do not hesitate to contact us if we can help you with anything that may make your next stay even more enjoyable. Our E-mail is: guestrelation@wowhotelsistanbul.com.

Sincerely,

Elena Liman
Guest Relation Supervisor
WOW Istanbul Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016 via mobile

Great Modern design Hotel, friendly Host especially at the front desk. The concierge lady was very informative and with the smile while talking with us. The food selection at the breakfast buffet was awesome!!! I loved this place and we will definitely come back for our next visit in Istanbul!

Date of stay: May 2016
Trip type: Traveled as a couple
Thank Terry961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOWIST, Quality Manager at WOW Istanbul Hotel, responded to this reviewResponded August 23, 2016

Dear Valued Guest,
Thank you for the recent visit to WOW İstanbul Hotel. We appreciate the time you took to submit us your valuable experience at our hotel. Thank you for "good" rating. We are happy to read that your stay with us was perfect and enjoyed service, breakfast. Thank you for mentioning our staff, paticullary front desk, we have made sure to pass on your appreciation. Your review will certainly keep all our team motivated.
We hope to have the chance to host you again in the future.
Kind Regards, Haşim Pulat, Quality Manager, WOW İstanbul Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016

Is it really five star hotel? I think these dudes should go to a real 5 star hotel and see how a guest is treated...The personel is so careless (not all but a few is enough, right?) There was no any bellboy available around...The personel was not kind enough...the room was nice and silent, the breakfast was ok (but nor impressive) but the salon where the breakfast was served was so ugly...You can stay in this hotel but I guess for a 5 star hotel, it is not good enough...

Date of stay: August 2016
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank misstraveller2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOWIST, Guest Relation Supervisor at WOW Istanbul Hotel, responded to this reviewResponded November 4, 2016

Dear Valued Guest,

Thank you for staying at WOW Istanbul Hotel and posting your feedback about it.

We very much value your constructive feedback as this allow us to identify points of improvement to further enhance the overall hotel experience for each and every one of our Guests.

We are sorry you were not completely satisfied with other services we offer. Your comments have been taken into consideration and will be reviewed with related departments and Management.

At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance.

Please, do not hesitate to contact us if we can help you with anything that may make your next stay more enjoyable. Our E-mail is: guestrelation@wowhotelsistanbul.com.

Best Regards,

Elena Liman
Guest Relation Supervisor
WOW Istanbul Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2016 via mobile

Stayed here with my wife in a deluxe suite. Very clean and upmarket hotel. Specially the service. We had a butler majority of the afternoons. Games room on our floor was simply great. I loved the food. The chef even made me Fresh dolma on demand.
Situated so close to airport hence easy link for city sights and attractions. Spa is great too......
Strongly recommend for Istanbul visitors....!

Date of stay: August 2016
Trip type: Traveled as a couple
Thank MJoshi1982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOWIST, Quality Manager at WOW Istanbul Hotel, responded to this reviewResponded August 23, 2016

Dear Valued Guest,
Thank you for the recent visit to WOW İstanbul Hotel. We appreciate the time you took to submit us your valuable experience at our hotel. Thank you for "Five Star" rating. We are happy to read that your stay with us was perfect and enjoyed your comfortable room and it’s cleanliness, service, food and location. Your review will certainly keep all our team motivated.
We hope to have the chance to host you again in the future.
Kind Regards, Haşim Pulat, Quality Manager, WOW İstanbul Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2016

Would I return? Yes.
Specifically liked: Clean and comfortable. Efficient check in/out. Very good sound proofing and close to the main airport. Breakfast buffet catered for multicultural tastes.
Opportunity: More functional than charming but serves its purpose very well.
Other observations: Free airport shuttle 6:30 to 10:30 and 14:30 to 22:30 (cannot comment, I did not use it).

Date of stay: April 2016
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank Travelllots
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOWIST, Quality Manager at WOW Istanbul Hotel, responded to this reviewResponded August 17, 2016

Dear Valued Guest,
Thank you for the recent visit to WOW İstanbul Hotel. We appreciate the time you took to submit us your valuable experience at our hotel. Thank you for good rating. We are happy to read that your stay with us was perfect and enjoyed your comfortable room and it’s cleanliness, efficient check in/out, quitness, location and enjoyed our breakfast. Your review will certainly keep all our team motivated.
We hope to have the chance to host you again in the future.

Kind Regards

Haşim Pulat

Quality Manager

WOW İstanbul Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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