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“Friendly staff and a great view”

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Hilton Garden Inn Istanbul Golden Horn Turkey
Ranked #172 of 1,141 Hotels in Istanbul
Certificate of Excellence
London, United Kingdom
Level Contributor
164 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Friendly staff and a great view”
Reviewed April 6, 2014 via mobile

I recently stayed at this hotel whilst on a business trip. The hotel is in a good location close to a shopping area which has a Number of high end shops and restaurants to visit.

The hotel is currently under renovation although the workman didn't disturb me at all whilst I was there. The staff at check in were very friendly and efficient with the rooms clean and a fair size.

Breakfast in the morning is taken up stairs in the restaurant which has great views out over the bosphurus.

Stayed March 2014, traveled on business
Helpful?
1 Thank PlayboyPK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, July 10, 2014
Thank you for your kind feedback.

I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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678 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Owensboro, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2014

I stay at this hotel every time I travel to Istanbul. The employees are first class and very concerned about your visit being the best. The restaurant area has been remodeled and breakfast buffet is terrific. The rooms are very clean, and quiet. Some rooms have a patio - a wonderful place to sit and enjoy a cup of Turkish chai. I always recommend this hotel to anyone who is thinking about visiting Istanbul.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, July 10, 2014
Thank you for your kind feedback.

I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jacobsdal, South Africa
1 review
Reviewed March 7, 2014

my husband and i stayed in the garden inn from 28 feb14 till 5 march14 and had a very good experience very good breakfast, lovely sleeping facility and very friendly stuff location is bad for you have to travel about 20min by taxi to get into town recommend to travel till taxim square and then take tram into old town istanbul much cheaper

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Erina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, July 10, 2014
Thank you for your kind feedback.

I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
medan
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 5, 2014 via mobile

I enjoyed my trip in Istanbul since it was my first visit. Once entered my room, I found the cozy room, clean bathroom and the wifi connection were fast responses. I enjoyed the breakfast too especially while having it outdoor, it made us having breakfast with a good view outside.

Stayed March 2014, traveled with friends
Helpful?
Thank nely_usanto88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, July 10, 2014
Thank you for your kind feedback.

I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 1, 2014 via mobile

Being on a business trip I have been two nights in this hotel.
Rooms are quite ok, no noise, although the road in front of the hotel is generally busy, and service staff friendly everything for a cost that is ok.
Breakfast was ok, maybe not at the level I would have expected from such an hotel. The point is that this hotel is really out of every "normal" route in Istanbul. It takes ages to go anywhere and that time is probably more expensive than what you save on price staying here rather than on a more central area.

Stayed March 2014, traveled on business
Helpful?
1 Thank Alessandro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, July 10, 2014
Thank you for your kind feedback.

I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

I would like to inform you that our first privilige is considering your precious comments about our speed of internet and Pavillion prices and and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2014 via mobile

We stayed there for 4 nights, the location is far but the shuttle that the hotel provide us is very helpful, it takes you to the middle of the city! The room service was good, our view room was amazing! But the mini market in the hotel is expensive, and the connection of the internet was really bad!! The staff was really nice, they even granted us a late check out!

Stayed February 2014, traveled with friends
Helpful?
1 Thank Mira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, July 10, 2014
Thank you for your kind feedback.

I am delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 9, 2014

I just checked in yesterday for 3 nights but within a day I am feeling I am in a wrong place and thinking what a great mistake I have done. Choose this hotel because of Hilton brand and expecting minimum standard of service. We were requested for early check in due to our flight schedule. We came to hotel at 4:30 in the morning and from the reception we have been asked to wait till 6:00 in the morn to update thier system and offered us with sandwiches. That was the only service we received. We were wait 2 hours on the lobby no one come to us to asked about anything. At the end I been to reception and said that I am happy to pay any extra charges to get a room right at that time. We were really tired, specifically my friend and we had a meeting appointment at 11. Receptionist replied that now he can arrange a room without any extra cost and I was feeling that I was begging something. At 11 we asked for a taxi and waited for about 20 minutes. In the room there is no breakfast menu. Room service menu doesn't mentioned time of service. My friend is asking to change the hotel but any how I managed him because I already paid for 3 nights. Even he is asking that he is ready to pay for another hotel. One more thing none of the receptionist say please or sorry which is common practice in UK. Two more days to go but I am really afraid. Good thing is that nice view, clean, new hotel, big enough rooms

Room Tip: Please think twice before choose this hote. Do not look at brand like what we did
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Md Rakibul Isla... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esin S, E-Commerce and Marketing Manager at Hilton Garden Inn Istanbul Golden Horn Turkey, responded to this review, January 14, 2014
Thank you for your kind feedback.

I regret to see that we were not able to meet your expectations in general. Please accept our sincere apologies for the inconveniences.

We hope to welcome you back soon.

Sincerely,

Esin Sulucelik
E-Commerce and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Istanbul Golden Horn Turkey

Property: Hilton Garden Inn Istanbul Golden Horn Turkey
Address: Sutluce Mah. Imrahor Cad. Dutluk Sok No.3 | Beyoglu, Istanbul 34445, Turkey
Phone Number:
Location: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #172 of 1,141 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Istanbul Golden Horn Turkey 4*
Number of rooms: 210
Official Description (provided by the hotel):
Hilton Garden Inn Golden Horn is located close to touristic spots such as the historic peninsula, Beyoglu and Pierre Loti. It is 30 minutes away from the Ataturk Airport. Our tastefully designed hotel features modern conveniences suited to the savvy business traveler, along with a great location to leisure guests. Tailor made and ergonomically organized guest rooms boast a long list of guest amenities, generous work surfaces, adjustable bed and complimentary high speed internet access. ... more   less 
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