I booked this hotel online at booking.com but when I got to the hotel they told me they had cancelled my reservation. Apparently their hotel did not accept my credit card (American Express) although the website booking.com accepted it. I offered to pay with another credit card or cash but they said they had already gave my room away to someone else. I was very disappointed because I received an email from booking.com to confirm my reservation. The hotel was not supposed to take the payment from my credit card before I arrived anyway, they were just supposed to hold it until I arrived in person. The hotel management only seemed to care about making money and keeping the hotel full. I was very turned off by their attitude and it seems they don't have much experience in the service industry. We had to walk around with our bags to try to find another place to stay. I am disappointed that these people don't honor a reservation made online through a reputable company. Avoid doing business with this greedy establishment.
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