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Rixos Taksim Istanbul
Ranked #494 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed December 23, 2013

Visited here during the very bad weather a few weeks ago. Lovely hotel, well-placed for Taksim and the various eating and shopping venues. We had a basic room which turned out to be far from basic. Breakfast is particularly good, plenty of attentive staff who keep the buffet well stocked with fresh offerings. Will definitely stay again.

  • Stayed: December 2013, traveled as a couple
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1  Thank ianandmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 - 73 of 247 reviews

Reviewed December 9, 2013

We stayed here for a couple of nights for a short break, and were pleasantly surprised with the quality of the service. Some reviews reported problems with checking in and/ or credit card issues but we haven’t experienced that and were in our room within minutes after arrival.

The room was a duplex, real nice and clean with a good bed, working desk and sitting area. Room nicely decorated and good quality furniture make it a good place for work and pleasure. Unfortunately we had to change during the first night as our room was close to the construction site and I couldn’t sleep because of the noise. Now I am a light sleeper so it may not affect everybody, and the receptionist immediately gave us a room on the other side of the hotel where the sounds are barely noticeable.

The gym and pool are pretty large for a hotel and open from early morning til late, with 2 saunas and a resting area also available. Breakfast buffet is reasonable but the tobacco smells from a smoking area nearby are a big spoiler. Service is generally good with some attentive staff but I also noticed every morning the same waiters chatting to eachother rather than serve coffee, so some supervision would make it better. We used room service twice and on both occasions the food was quite good.

Downsides are that the internet in the room is payable which I think isn’t adequate for a 5-star hotel and the hotel is located between a construction site and what seems to be a bus station, and the road to the square hardly has a pavement which isn’t very safe. However the square is only 2-3 minutes walk and the hotel is a good base to explore Istanbul.

Overall we enjoyed our stay here, most of the staff is very friendly and the rooms are simply very nice. Would rank it just good rather than average or very good

  • Stayed: November 2013, traveled as a couple
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1  Thank pepela24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos T, Konuk İlişkileri Müdürü at Rixos Taksim Istanbul, responded to this reviewResponded December 11, 2013

Dear Valued Guest,

Many thanks for your comments regarding our staff and hotel in general. We are delighted that you enjoyed your stay with us.
Regarding the internet fee, we kindly would like to inform you that we are usually fully booked and our guests usually travel with children and in case of complimentary internet they usually download some movies or games and it affects the internet speed. To prevent this issue for the users who really needs the internet for work etc. we put a small fee compared nearby hotels to avoid unnecessary usage. Please accept our sincere apologies for any discomfort this or other issues may have caused.
We look forward to welcoming you again at Rixos Taksim Istanbul.

Best Regards.
Asli Balci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2013 via mobile

Rooms are nice and comfortable, however you wake up with noise of huge construction at 3 in the morning

Breakfast was poor

A/C's are working like dump truck engine

When u first enter the room u can feel smoking smells

Downstair bath stinks
Lots of Arabs around

Stayed: December 2013
Thank aycanbayar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos T, Konuk İlişkileri Müdürü at Rixos Taksim Istanbul, responded to this reviewResponded December 11, 2013

Dear Valued Guest,

First of all, please accept our sincere apologies for any inconvience you may have experienced during your stay.
We are serving a typical Turkish breakfast consists 200 choises like bread, cheese choises, butter, olives, eggs, tomatoes, cucumbers, jam, honey, Turkish pastries, spicy Turkish sausages, soups etc. and we are very sorry to hear that hasn't satisfied you because as one of our valued guests, your satisfaction is one of our primary concerns. All the issues that you mentioned in your review, have been brought to the attention of our management.
We are very sorry again for the inconvience these incidents may caused.

Best Regards.

Asli Balci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

relax

good place to visit
good place to visit

you visit Istanbul should be come here and use the tunel very attractive and so nice place and I like to visit's again

good place to visit
good place to visit

you visit Istanbul should be come here and use the tunel very attractive and so nice place and I like to visit's again

Room Tip: I take superior room and I like these type because tow floor very nice and relax place
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
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Thank mubarak d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos T, Konuk İlişkileri Müdürü at Rixos Taksim Istanbul, responded to this reviewResponded December 11, 2013

Dear Valued Guest,

Thank you for taking the time to write about your experience in our hotel. It is our great pleasure to know that we met your expectations and have created a delightful experience for you.
We look forward to your next visit.

Warm regards,
Aslı Balcı

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Reviewed November 24, 2013

This was a short business trip combined with a weekend getaway with my husband...we booked the Junior Suite and got a nice surprise when we were upgraded to the King Suite upon Chek-In. It was amazing! Very clean and modern two floor loft with panoramic windows for a great view of the bustling city. Rain Shower was a treat. The bed and pillows were quite comfortable. Breakfast was great with lots of healthy selections, fresh honey from the comb was the highlight of our breakfast each morning. Full gym, sauna and indoor pool facility were all very impressive. Put your walking shoes on: Taksim Square, Istiklal Street and Nevizade Street are all a short walk away. Reaching the hotel by car is a challenge during rush hour traffic as it is located just off the main road but in a very central area of Taksim. Great value for money overall.

  • Stayed: November 2013, traveled on business
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1  Thank OJurado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos T, Konuk İlişkileri Müdürü at Rixos Taksim Istanbul, responded to this reviewResponded December 11, 2013

Dear Valued Guest,

Thank you for your wonderful review. We are glad you had a wonderful experience during your stay with us. Your compliment on room, facilities, service and location is really appreciated.
We look forward to welcoming you back in the near future.

Warm regards,
Asli Balci

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Reviewed November 17, 2013

The junior suite rooms are quite nice and original, wtih two floors and very nice and stylish decoration. Gives a different feeling especially if you are bored of classical hotel rooms. Value for money for such a room is at the top.
The staff is very helpful. Breakfast is rich. Gym and spa facilities are good quality.
The only drawback is that the street which you have to walk around 50 meters to reach the hotel from the main boulevard is without pederstrian walkway.

Room Tip: Don't get normal rooms. Get a junior suite instead with a little difference.
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  • Stayed: November 2013, traveled on business
    • Value
    • Location
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1  Thank tripsearcher90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos T, Guest Relations Manager at Rixos Taksim Istanbul, responded to this reviewResponded November 22, 2013

Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments on this review.
We are pleased to learn that you were happy with our facilities and services.
We look forward to the privilege and pleasure of welcoming and serving you again at Rixos Taksim Istanbul.

Warm regards,
Asli Balci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

We were supposed to stay in this hotel for 7 nights, but we barely made it through the first night. While the hotel has all the amenities you could wish for, the location of the hotel is terrible. The rooms are gorgeous - two level suites, with the bedroom upstairs and a living room downstairs. The "view" from our room was of a construction site where actual work was being done at 2:00 a.m. All night the noise drove us crazy. The smell was so awful, it was nauseating (the sewer system) and I almost passed out every time I walked in the room. When I mentioned it to the front desk staff, all they were concerned with was whether I used the mini bar or not.

The service is good, and the hotel has potential, but the smell is enough to ruin your trip.

  • Stayed: October 2013, traveled with family
    • Value
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Thank JaneBitar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos T, Guest Relations Manager at Rixos Taksim Istanbul, responded to this reviewResponded November 22, 2013

Dear Valued Guest,

Thank you very much for letting us know your inconveniences during your stay at Rixos Taksim Istanbul.
Please accept our sincere apologies for any discomfort may have caused and please make sure that your comments have been passed onto the appropriate department for corrective action.
We do hope you will allow us the opportunity to be of service to you again on some future occasion.

Faithfully yours,
Asli Balci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos Taksim Istanbul

Address: Inonu Mah. Yedi Kuyular Cad. No:1, Istanbul 34373, Turkey
Location: Turkey > Istanbul > Sisli
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #494 of 1,160 Hotels in Istanbul
Price Range: $108 - $206 (Based on Average Rates for a Standard Room)
Number of rooms: 195
Official Description (provided by the hotel):
Rixos Taksim Istanbul, located in Taksim, at the heart of Istanbul, cradle of civilizations, embodies 130 suite rooms, 63 studio rooms and 2 penthouses, an exclusive restaurant and a bar, along with a SPA and a fitness center, is promising the valued guests a brand new life experience integrated with the vivid energy of the city. ... more   less 
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