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“Lots of attention to detail in trip planning”
Review of True Blue

True Blue
Certificate of Excellence
More attraction details
Attraction details
Owner description: We are an "A" class boutique travel agency located in the Sultanahmet old city district of Istanbul in Turkey. Our tours are countrywide and custom designed to suit each client's or client group's particular travel wishes. We do offer package tours as well. The primary goal of our agency is to focus on customer satisfaction by offering personal service and great attention to details as we believe that this is the best way to a successful future for the True Blue Tour team and for Turkish tourism as well.
Reviewed March 30, 2013

My sister and I were going on a 10 day trip to Turkey. We were staying in Istanbul but we wanted to plan side trips to Ephesus and Cappadocia. I usually don't use tour companies but I was having trouble using the Turkish websites to book our flights, and I didn't have time to coordinate all the details like how to get to the airport from our hotel, etc. So I did some research on TA and e-mailed about half a dozen tour operators. True Blue was the company that provided the promptest responses and the most reasonable prices. Cameron Johnston worked with me to plan trips that were tailored to our interests and our schedule and she always provided quick help, even with the 10 hour time difference between us.

We ended up taking a day trip to Ephesus and a 3 day tour of Cappadocia. Both turned out to be the highlights of our trip. True Blue transported us to and from the airport in a luxury mini-van which was very comfortable (and smoke-free). Their drivers are courteous and helpful. the one snafu was when the driver dropped us off at the incorrect terminal, which required us to basically run across the entire airport to catch our flight.

I particularly liked our hotel in Cappadocia, the MDC. It is a luxury cave hotel and it was nice to come home to after hiking and exploring the caves and rock formations all day.

I'm glad we chose True Blue and I would do so again.

2  Thank CityOfLights1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eyup K, Director of Sales at True Blue, responded to this reviewResponded February 2, 2014

Hi CityOfLights1,

Warm Turkish Greetings to Everybody from True Blue Tour!

Wow. Time flies so fast and we’ve been having such a great time with our guests here in Turkey over the past months. It’s been a while since we’ve made the time to respond to our tripadvasor.com reviewers in order to thank you all for your thoughtful feedback and for your kind words about your experience with True Blue Tour and about your impressions of Turkey in general and specifically of Istanbul. Everyone that makes up our team at TBT is devoted to working with maximum effort in order to realize our goal of providing our guests with the most positive experiences here in Turkey that we possibly can. Every bit of our energy and our enthusiasm comes from you all. Your reviews let us know that someone cares, that we’re making a difference and that our dedication and diligence is appreciated. Less than perfect ratings are hard for us to swallow, of course, but we genuinely appreciate when our guests are willing to help us out with constructive criticism. Usually (and as evidenced by your words), our shortcomings lie in relatively minor issues that can be improved upon if there will be someone who cares enough about us to take the time to let us know how we can be better. We feel confident that our guests know we want to improve ourselves and our company and that we are all willing to do what it takes for True Blue Tour to be a stand out in Turkish tourism. Thanks for all of the encouragement you provide us with, for your confidence in True Blue Tour and most of all for your interest in Turkey. We hope to see all of you back again and we’ll keep the teapot going for you!

Best regards, Eyup & Yilmaz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 - 306 of 498 reviews

Reviewed March 28, 2013

I approached True Blue for a quote on 8 day tour, convincedby the TA reviews. Ruta came back to me with all the answers to my questions. I was anxious because we were tarvelling with our toddler daughter the first time. The tour was perfectly planned as per our needs and interets. The tour guides were knowledgeable and never felt like going to see the attractions like how you typically follow one person and look at every corner the guide points at!
The pick ups and drop offs and the hotel reservation at Kusadasi, Cappodocia all were perfect. The lunch stops for our day tours were also good. Friendly staff at the Tour company made us feel at home. Thank you True Blue for showing us your beautiful country!

1  Thank geek-indian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eyup K, Director of Sales at True Blue, responded to this reviewResponded February 2, 2014

Hi geek-indian,

Warm Turkish Greetings to Everybody from True Blue Tour!

Wow. Time flies so fast and we’ve been having such a great time with our guests here in Turkey over the past months. It’s been a while since I’ve made the time to respond to our tripadvasor.com reviewers in order to thank you all for your thoughtful feedback and for your kind words about your experience with True Blue Tour and about your impressions of Turkey in general and specifically of Istanbul. Everyone that makes up our team at TBT is devoted to working with maximum effort in order to realize our goal of providing our guests with the most positive experiences here in Turkey that we possibly can. Every bit of our energy and our enthusiasm comes from you all. Your reviews let us know that someone cares, that we’re making a difference and that our dedication and diligence is appreciated. Less than perfect ratings are hard for us to swallow, of course, but we genuinely appreciate when our guests are willing to help us out with constructive criticism. Usually (and as evidenced by your words), our shortcomings lie in relatively minor issues that can be improved upon if there will be someone who cares enough about us to take the time to let us know how we can be better. We feel confident that our guests know we want to improve ourselves and our company and that we are all willing to do what it takes for True Blue Tour to be a stand out in Turkish tourism. Thanks for all of the encouragement you provide us with, for your confidence in True Blue Tour and most of all for your interest in Turkey. We hope to see all of you back again and we’ll keep the teapot going for you!

Best regards, Eyup & Yilmaz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013

After an initial mix up with hotel pickup, which was very promptly fixed, the tour was fantastic.

Just about every travel company in Istanbul seems to have the same itinerary for short day tours in Istanbul so it can be hard to distinguish between them but I doubt you could find better than these guys.

They obviously know the area, the guide was not only very knowledgeable but very passionate about showing off his country to explaining the history. The group was not massive so that was also good.

The restaurant that we went to for lunch was well located with fantastic food.

I highly recommend these guys when you need a guide, I'll be calling them when I'm back in Turkey to see Gallipoli.

Thank Lamienn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eyup K, Director of Sales at True Blue, responded to this reviewResponded February 2, 2014

Hi Lamienn,

Warm Turkish Greetings to Everybody from True Blue Tour!

Wow. Time flies so fast and we’ve been having such a great time with our guests here in Turkey over the past months. It’s been a while since I’ve made the time to respond to our tripadvasor.com reviewers in order to thank you all for your thoughtful feedback and for your kind words about your experience with True Blue Tour and about your impressions of Turkey in general and specifically of Istanbul. Everyone that makes up our team at TBT is devoted to working with maximum effort in order to realize our goal of providing our guests with the most positive experiences here in Turkey that we possibly can. Every bit of our energy and our enthusiasm comes from you all. Your reviews let us know that someone cares, that we’re making a difference and that our dedication and diligence is appreciated. Less than perfect ratings are hard for us to swallow, of course, but we genuinely appreciate when our guests are willing to help us out with constructive criticism. Usually (and as evidenced by your words), our shortcomings lie in relatively minor issues that can be improved upon if there will be someone who cares enough about us to take the time to let us know how we can be better. We feel confident that our guests know we want to improve ourselves and our company and that we are all willing to do what it takes for True Blue Tour to be a stand out in Turkish tourism. Thanks for all of the encouragement you provide us with, for your confidence in True Blue Tour and most of all for your interest in Turkey. We hope to see all of you back again and we’ll keep the teapot going for you!

Best regards, Eyup & Yilmaz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2013

Spent the day with Akin of True Blue Tours coming off an NCL cruise. Since it was the off season, the "small group tour" ending up being a private tour for our family of 3. The one thing that sets this tour apart from any other of the private tours that we took on our cruise is that they strive to take you off the beaten path to enjoy parts of Istanbul that you might just pass by otherwise. For example, in addition to the major tourist attractions of Istanbul in the Sultanhamet district, we also went to the Rustem Pasha Mosque as well as toured the back streets of the Spice Market area. We got to see the more local side of Istanbul that you can't really see with a bigger group. Also, the visit to Pierre Loti was nice, although the weather did not allow as picturesque view of the Istanbul skyline as would be seen on a clear day.

The tour guide was also very knowledgeable about the best places to see the sights, all the little nooks and crannies we could go into to get the best views in the Aya Sofya. He also was able to set us up with the perfect lunch and knew how to hook us up with WIFI access so we could post on Facebook!

Well worth the price, especially if you are lucky enough to end up with a private tour of the sites.

1  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eyup K, Director of Sales at True Blue, responded to this reviewResponded February 2, 2014

Hi Paul L,

Warm Turkish Greetings to Everybody from True Blue Tour!

Wow. Time flies so fast and we’ve been having such a great time with our guests here in Turkey over the past months. It’s been a while since I’ve made the time to respond to our tripadvasor.com reviewers in order to thank you all for your thoughtful feedback and for your kind words about your experience with True Blue Tour and about your impressions of Turkey in general and specifically of Istanbul. Everyone that makes up our team at TBT is devoted to working with maximum effort in order to realize our goal of providing our guests with the most positive experiences here in Turkey that we possibly can. Every bit of our energy and our enthusiasm comes from you all. Your reviews let us know that someone cares, that we’re making a difference and that our dedication and diligence is appreciated. Less than perfect ratings are hard for us to swallow, of course, but we genuinely appreciate when our guests are willing to help us out with constructive criticism. Usually (and as evidenced by your words), our shortcomings lie in relatively minor issues that can be improved upon if there will be someone who cares enough about us to take the time to let us know how we can be better. We feel confident that our guests know we want to improve ourselves and our company and that we are all willing to do what it takes for True Blue Tour to be a stand out in Turkish tourism. Thanks for all of the encouragement you provide us with, for your confidence in True Blue Tour and most of all for your interest in Turkey. We hope to see all of you back again and we’ll keep the teapot going for you!

Best regards, Eyup K

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

True Blue Tours was recommended to us and we are SO grateful that we used their services.They planned our entire itinerary while visiting Cusadicia and Cappadocia. Everything was faultless and we would like to thank Eyup for his attention to detail and very valuable advice. He orchestrated a perfect and unforgettable family holiday which we will treasure dearly. Everything ran smoothly and we would highly recommend this fine establishment.

2  Thank nazlie e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eyup K, Director of Sales at True Blue, responded to this reviewResponded February 2, 2014

Hi nazlie e,

Warm Turkish Greetings to Everybody from True Blue Tour!

Wow. Time flies so fast and we’ve been having such a great time with our guests here in Turkey over the past months. It’s been a while since I’ve made the time to respond to our tripadvasor.com reviewers in order to thank you all for your thoughtful feedback and for your kind words about your experience with True Blue Tour and about your impressions of Turkey in general and specifically of Istanbul. Everyone that makes up our team at TBT is devoted to working with maximum effort in order to realize our goal of providing our guests with the most positive experiences here in Turkey that we possibly can. Every bit of our energy and our enthusiasm comes from you all. Your reviews let us know that someone cares, that we’re making a difference and that our dedication and diligence is appreciated. Less than perfect ratings are hard for us to swallow, of course, but we genuinely appreciate when our guests are willing to help us out with constructive criticism. Usually (and as evidenced by your words), our shortcomings lie in relatively minor issues that can be improved upon if there will be someone who cares enough about us to take the time to let us know how we can be better. We feel confident that our guests know we want to improve ourselves and our company and that we are all willing to do what it takes for True Blue Tour to be a stand out in Turkish tourism. Thanks for all of the encouragement you provide us with, for your confidence in True Blue Tour and most of all for your interest in Turkey. We hope to see all of you back again and we’ll keep the teapot going for you!

Best regards, Eyup K

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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