I would not stay at the Odda Hotel again.
There are some lovely rooms and bathrooms here however my review is due to the staff/management team and therefore, I would choose another hotel.
The management team of Odda Hotel was literally the worst part of our five week Europe trip, mind you the location of this hotel was within 5 minute walk of the protests currently underway in Taksim Square. When we arrived, the manager said our prebooked twin room was not available however he would move us the next day. Whilst not ideal given we had booked and PAID for a twin room in January for our stay in June, we agreed to accept a small double room, on the proviso that we would be switched for last two days of our three day stay. I had mentioned at this time that it was unsatisfactory and I would have booked another hotel if the twin rooms were not available and this was particularly disappointing given the booking website provided three reminders in the two weeks before our stay and the unavailability of the booked rooms was not advised.The following day, my friend and I followed up on our change of which the front desk was evasive and said that check this afternoon. It was quite clear that two of three days we booked we would not have the rooms available. The problem was not just that the rooms booked were not available, its the fact that the manager was wilfully ignorant and was deceptive in his conduct towards us (being two females) which made us feel unsafe in this hotel. As with similar poor /negative reviews of this hotel, when you encounter a problem during your stay the first point of call of the management is to deny/ignore and present an arrogant attitude, rather than being forthcoming and half way decent.
On the pros - good breakfast and lovely person that attended the breakfast room.
Cons - don't expect anything from the front desk staff, general cavalier attitude and unhelpfulness, given the proximity of the hotel where there was civil unrest, the hotel should have at least provided some advice in relation to getting to hotel as the key transit point was in lockdown.
- Official Description (provided by the hotel):
- Only 50 yards from the lively Istiklal Street, this luxurious designer HOTEL is in the center of Istanbul. The Odda HOTEL provides soundproof rooms with modern furnishings and free Wi-Fi. The stylish rooms of the Odda HOTEL feature parquet floors and luxury bedding. They all have air conditioning, a minibar and an LCD TV with satellite channels. In the mornings, guests can read the daily newspaper and enjoy a buffet breakfast with a cup of tea and fresh fruit. Several restaurants serving international cuisine are just a 5-minute walk away. The front desk is open 24 hours. The helpful staff at the tour desk can assist with CAR RENTAL and sightseeing recommendations. Ironing and laundry services are also provided on site. The Hotel Odda is less than half a mile from Taksim Square and Taksim metro station. The Istanbul Convention and Exhibition Centre is just over a mile away, and the Halic Congress Center is 2 miles away. ... more less
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