Honestly, I was a bit sceptical when I clicked on the pictures of Neorion before my booking. The pictures didn't tell much, and I wondered why it was ranked the top pick on tripadvisor.
I have travelled ard the world and have stayed in all sort of hotels, could it be backpackers, boutique or luxury, and i think at the end services make all the difference. Well, Neorion is definitely one of the best serviced places I have experienced.
I arrived at Istanbul very early in the morning, so when I arrived at the hotel it was only 7am - normally hotels won't allow check in this time, but even before I asked, the reciptionst had already offered me to check in immediately after checking the room availability. And he also said "you must be hungry after the long flight, why dunt you have some breakfast while we prepare your room?" That is so considerate, and not to mention breakfast is normally only included for the night before. Same when I check out, I had a 530pm flight to catch, and they offered me to late check out until the shuttle picked me up from the hotel at 330pm. And they made my room and changed towels for me even on my checkout day! You know they dunt have to offer this. It is just generosity and thoughtfulness in taking care of guests.
During my 3 nights stay, all had been pleasant. I got a truly sincere smile and a warm "welcome back" greeting every time I went back to the hotel. And the staff (my apologies I couldn't catch the names) had been very patient in answering questions and making good suggestion on my sightseeing/meal arrangement. All very subtle things but as I felt the genineness of taking care of guests.
The room was a bit small but very clean and well maintained. Location was perfect - 10 mins walk to the Blue Mosque and about 200 meters away from the tram station and 5 mins walk to Galata Bridge.
It was really a very pleasant stay at Neorion. I had to say, they really impressed me and I do think they justify the No 1 ranking. Thank you the team for making me a happy guest.
- Official Description (provided by the hotel):
- Neorion Hotel is at the very center of Istanbul's history and culture, ancient and modern. Named for Byzantium's grand port (see the map) on the Golden Horn, it welcomes visitors from around the world just as the port did in the great days of Constantinople. Neorion is more than a comfortable travelers' refuge in the heart of the city. It was conceived and designed to honor and reflect all of the cultures who have enriched the city and its empires. To stay here is to learn and enjoy the cultures, cuisines, arts and traditions of all the travelers who have come before you.The hotel's 53 guest rooms and suites bring the past to life, with all modern comforts. The swimming pool, Turkish bath, massage spa, cultural library, and museum-quality decorative arts are supplemented with complimentary fine arts musical performances, cuisine demonstrations and cultural events exclusively for hotel guests. Stay with us! Experience all of Istanbul, ancient and modern, right where you live, and just outside our door. ... more less
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