We stayed at this hotel for three days, in the junior suite. We had a very bad experience which i will detail later, but I will write a full review objectively to highlight both the good and the bad...
1- Very clean, modern furniture and decor, and overall appears to be relatively new.
2- Staff are very friendly and helpful.
3- Breakfast buffet has great selection, and all fresh. We went down for breakfast at various times, some early some late, and the food was always fresh and plates full. Only thing that it can get a little crowded at the buffet as it is small, but the seating area is quite large, no big problem.
4- In room dining is decent as well, quick service.
5- Prices are on the high side, but not so bad compared to similar establishments in istanbul.
6- Noise isolation is good in room, so that is a plus compared to many istanbul hotels where noisy streets or even next room noise can be heard.
1-The airport pick up is the most expensive I have ever seen, 110 euros!!! while taxis outside the hotel would not charge more than 75 TL (~32 euros).
2- House keeping department need major quality control and monitoring. so many mistakes. When we arrived, although the room is booked for two guests, we only found it set up for one when it comes to toiletries, towels, and bathrobe. Second day, they cleaned the room, and forgot to put back the coffee mugs, spoons, etc.
3- The fatal flaw: I had just bought my gf a perfume set, and as we left the room to get lunch while house keeping clean it, we came back and it was gone!, thankfully our valuables were locked in the safe, but that was shocking. We called the reception to report the problem, they sounded like they took it seriously as they assured us they will alert the manager and call us right back...no body called after that...and as we checked out the next day...I mentioned it again and the person at the reception said with careless tone we are sorry about that sir, no further action or offer to compensate us. Now i know it is just a perfume set, but my gf really was disappointed as she liked the gift and felt something precious was taken away from her, and to see the hotel do absolutely nothing was a fatal flaw which made me decide to never stay there again.
5- location is not that impressive as there is nothing interesting within walking distance, you could walk 20-30 minutes to the nearest mall which also has a nearby street full of cafes but that's about it. However, for us we knew that before hand but it was a romantic getaway so we just wanted a nice room with nice service and quality time together so we didn't care. Yet that incident was a black spot on a reasonably good experience.
Overall, to stay objective, great hotel, excellent facilities, prices are good for a hotel of that class. Just don't leave any valuables in the room, and don't use their airport pick up, and don't expect good housekeeping service. By the way house keeping don't speak english, at least not the ones who came to our room and we had to use sign language.
- Official Description (provided by the hotel):
- Rising 34 stories in Istanbul’s prestigious Etiler district, Le Méridien Istanbul Etiler will be one of the city’s most impressive contemporary landmarks. Featuring a modern design with panoramic views of the Bosphorous and the city, the hotel is conveniently located along the TEM Motorway and Fatih Sultan Mehmet Bridge. 259 rooms including 18 Residential Suites of sophistication and elegance with floor-to-ceiling windows that frame breathtaking views of the cityscape and Bosphorus. A club lounge on the 14th floor provides comfort and luxury. Hotel's restaurant promises the ultimate dining and the Roof Bar puts you on top of Istanbul. Seven stylish meeting rooms, two VIP boardrooms and a Ballroom with private foyer feature among Le Meridien Istanbul Etiler's more than 2000 square metres of conference space. For contemplation and vitalization the Explore SPA & Fitness with Steam Rooms, Sauna, Jacuzzi, Hammam and 8 treatment rooms as well as an Indoor & Heated Outdoor pool are available. ... more less
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