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“Good for business travel”

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Fraser Place Anthill Istanbul
Ranked #37 of 1,149 Hotels in Istanbul
Certificate of Excellence
Toulouse, France
Level 3 Contributor
4 reviews
“Good for business travel”
Reviewed January 31, 2014

I've been there in both 2012 and 2013 , excepting room service and the restaurant. Food is ok but the personal is not able to speak english well . For me , as a turkish speaker wasn't a problem but for my guests.

Room Tip: Choose higher levels , like me, floor 47 . I had an incredible view every morning.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LittleKevser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, General Manager at Fraser Place Anthill Istanbul, responded to this review, February 5, 2014
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for staying with us and taking the time to review our property on Tripadvisor.

It is pleasing to know that you enjoyed our modern world cuisine restaurant - Antre and our 24 hour room service offering while in residence with us.

Your feedback on our staffs English speaking skills is being taken very seriously. For the benefit of our readers and customers, we are excited to inform that we have enhanced our English training program since January 2014. We now have 2 sessions of training running consistently, 3 times a week. This enhancement has been appreciated by our staff for further development and we are hopeful it will boost their confidence to serve our customers better.

Once again, thank you very much for staying with us. We look forward to welcoming you back to Fraser Place Anthill Istanbul in the not too distant future.

Sincerely Fraser,

Didem Ozupek (Ms.)
Sales & Marketing Manager
Fraser Place Anthill Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dhahran
1 review
Reviewed January 24, 2014

The service at Fraser Place Anthill Istanbul is superior. The personnel at reservation, front desk, bell, restaurant, room service, house keeping, and shuttle are well trained professionals, but what distinguished them is their sincerity while providing a top notch professional service. The apartments have a contemporary design and are comfortable, roomy, well designed, clean, and practical. They are equipped with all what might be needed and even special requests can be accommodated. The location is fairly central in Istanbul, Taxis are always available and reliable from the hotel and pretty much all taxi drivers know the hotel affectionately as Anthill from any where in Istanbul. Parking is also available at the hotel. Additionally, a shuttle service is available on a once or twice a day schedule to key historic and commercial locations. I recommend for families to chose the breakfast option when choosing room/apartment rates, it's a lot more convenient with good variety, omlet bar, excellent service, and reasonable rates.
Two towers make up the facility, each fifty+ stories high, and each has six elevators so you won't have to wait.
A convenient Carrefour is nicely located at the bottom of one of the towers right at the taxi drop-off.
Reservation can be made from their web site and special offers are available at different seasons/times. I recommend this facility for any family and I'm sure it's also suitable for individuals and groups. I certainly would stay there in my future visits to Istanbul.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AATFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, Director of Sales at Fraser Place Anthill Istanbul, responded to this review, January 24, 2014
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for staying with us and taking the time to review our property on Tripadvisor.

We are extremely happy that we were able to make your stay memorable. Your special recognition for our employees will surely be communicated to them for further encouragement. It is satisfying to note that our continuous training programs are truly helping us achieve greater heights in professional customer service.

It is pleasing to know that you liked the elegant modern design of our property which you have rightly described as comfortable, roomy, clean and practical. We take a lot of pride in the up keep of our product and facilities to always ensure a ‘true home way from home’ for our guests.

Our strategic central location suited you and we are happy to know that you were able to get around the city quickly. As a value add, mentioned by you, we ply a complimentary daily scheduled shuttle service to some key business, shopping and touristic districts within Istanbul. We recommend that our guests use this service as much as possible.

Once again, thank you very much for staying with us. We look forward to welcoming you back to Fraser Place Anthill Istanbul in the not too distant future.

Sincerely Fraser,
Didem Ozupek (Ms.)
Sales & Marketing Manager
Fraser Place Anthill Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2014

This hotel has an average amenities in a modern set up, travelers should take caution if you are checking in with more than 2 people. Their receptionist or rather their management policy during at check in counter would demand for all our passports like a police officer where they will definitely surely forced hotel guest to take additional rooms if you arrive with more than 2 guest.

It was a negative impression, me and my wife wanted to leave to transfer to another hotel but alas!!!. Unfortunately we did not have any choice but was told that since we paid for our rooms via credit card in booking.com where they will happily inform hotel guest that your money is not refundable. If you refused to pay for the additional rooms, this hotel will flatly refused to check you in. Trust me they would not care less about your condition whether you came on a 21 hour flight or a 2 minute ride by car! They spoke to me like a robot. I have never experienced this treatment at any hotel worldwide in my 30 years of travelling but of course only in Fraser Anthill - Istanbul where we were treated is a superb way of trying to squeeze every penny out of you. Yes, they will.

Shameful and pathetic service. They should try to increase sales by providing more value added service which would make us happier rather than to force tourist to purchase by using technical legality issue, such as safety?

Of course this hotel management thinks that customers were stupid enough to believe their story. After 45 minutes arguing over the counter we gave up but paid up huge additional cost in PROTEST !! We had no choice but stayed here for 2 weeks on December 2013. On the contrary, I am to be blamed for not paying attention on previous reviews written by other guest on trip advisor regarding this hotel where they faced similar incident.

To top it off, their rooms cupboard were dusty. I think it would be better for me to stop writing...otherwise... we are not seeking for apology or anything but merely wanted to share our experiences with readers.

Am I happy? Were we having a good time? Of course you knew the answer.

Room Tip: If you have to stay here, make sure you don't exceed 2 people.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faiz O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, General Manager at Fraser Place Anthill Istanbul, responded to this review, January 20, 2014
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for staying with us and taking the time to review our property on Tripadvisor.

We are extremely disappointed to read of your concerns and on behalf of myself and my team I would like to apologize for the shortfalls that have left you with a less than positive impression of our property.

We abide with all local laws and regulations and have earned certifications for our honest, truthful and most practical policies and procedures. As part of the law that requires us to submit visitor information to the local police, we have to register all guests to ensure an accurate reporting. Also, with accurate registration, this protects our guests with property purchased insurance and plays as a guide when a full property evacuation needs to be carried out. Again as part of the law, especially fire, safety and evacuation, we have put in place guidelines for the number of occupants allowed to stay in each of the apartment categories. You and your family were over the maximum limit and our staff did advise of alternatives, so as to ensure we accommodate all of you.

We trust you understand, the registration process is thus crucial and vital to us - just like it is to all reputed hospitality establishments. Safety and security of our guests and staff is of utmost importance and I trust one appreciates that we do bring this to life each and every day on property.

Thankfully your experiences are not indicative of the overwhelmingly positive reviews we routinely attract. However please be assured that all customer feedback whether negative or positive is accorded the same level of care, concern and consideration to ensure that our primary focus remains on delighting our guests.

I thank you once again for sharing your impressions of Fraser Place Anthill Istanbul and do look forward to an opportunity to welcome you back and serve you better on a future occasion.

Sincerely Fraser,

Tarun Kalra (Mr.)
General Manager
Fraser Place Anthill Istanbul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 9, 2014

The hotel is very well designed. It offers the best view of the entire city. The apartments are well furnished and extremely elegantly designed. The sauna, swimming pool and other facilities are also top notch. Osamanbay is also just up the hill and serves as a quick retreat for a shopping delight. The location is generally central. At off peak hours you could reach sultahamet in about 15-20 mints max. Zorlu Center and Istiniye park are also nearby for a city the size of Istanbul.
Anyone staying there should try the baklava place located on the ground floor next to Carrefour.
The staff are extremely helpful and always willing to go one step ahead to make your stay memorable. A special mention to all the reception for the exception services provided.
The only thing that needs a bit of attention is the food. The restaurant leaves a bit to be desired.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wahab1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, Director of Sales at Fraser Place Anthill Istanbul, responded to this review, January 10, 2014
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for staying with us and taking the time to review our property on Tripadvisor.

It is pleasing to know that you liked the elegant modern design of our property and enjoyed the panoramic views that we have on offer. Additionally, we are thrilled you were able to use the extensive guest facilities within the complex.

Our strategic central location suited you and we are happy to know that you were able to get around the city quickly. For the benefit of our guests, we also ply a complimentary daily scheduled shuttle service to some key business and shopping districts within Istanbul.

Your appreciation for the staff, especially Reception has been duly conveyed to them for further encouragement.

Your feedback on the food and restaurant is appreciated and we will endeavor to improve our offerings and service quickly.

Once again, thank you very much for staying with us. We look forward to welcoming you back to Fraser Place Anthill Istanbul in the not too distant future.

Sincerely Fraser,

Didem Ozupek (Ms.)
Sales & Marketing Manager
Fraser Place Anthill Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 8, 2014

This is a first time for me in Fraser chain. The rooms are actually good size flats - very modern with all amenities so a small family could easily stay. There are a lot of amenities included, like gym, spa, swimming pool. The restaurant is average, nothing special. Shame that location is not so great, nothing around but hotel is full of things to do so you could stay in for a night.

Stayed January 2014, traveled on business
Helpful?
Thank otoman84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, Director of Sales at Fraser Place Anthill Istanbul, responded to this review, January 9, 2014
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for staying with us and taking the time to review our property on Tripadvisor.

We are very pleased that you found our high quality apartments to be spacious, comfortable and modern - with amenities that suited you. It is also pleasing to note that you were able to enjoy the world class facilities and services we have on offer within the complex.

The main “touristic” areas of Istanbul, as in the old city is about 6 kms from our property, using the new Dolmabahce and Kagithane tunnel access. The main business and shopping districts are also within close proximity of Fraser Place and our residents are welcome to use our complimentary scheduled shuttle services that ply to some of these areas.

Once again, thank you very much for staying with us. We look forward to welcoming you back to Fraser Place Anthill Istanbul in the not too distant future.

Sincerely Fraser,

Didem Ozupek (Ms.)
Sales & Marketing Manager
Fraser Place Anthill Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 5, 2014

Fraser Anthill towers in Istanbul is extremely well located on a hill and offers the most panoramic views of the city and the Bosphorus. The hotel is also centrally located to major shopping areas in the city and tourist locations.

The rooms are very well appointed, spacious and comfortable. The amenities provided are ample and of excellent quality. Fraser Anthill offers great facilities – free WiFi, a large gym with indoor pool and even a Carrefour Express if you want to cook sometime.

The restaurant serves an elaborate breakfast, the menu also offers an array of dishes to choose from. Housekeeping did a good job of cleaning the rooms. The management and staff too are very professional and courteous always willing to help. Also ask the staff to help you with the best baklava in the town.

Overall, a great place to stay when in Istanbul. Look forward to stay here on my next business visit.

Room Tip: Top floor are the best and don't forget to visit the glass roof top for the view of the city.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumantakundu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, Director of Sales at Fraser Place Anthill Istanbul, responded to this review, January 5, 2014
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for staying with us and taking the time to review our property on Tripadvisor.

We are thrilled to hear that you enjoyed your spacious room with breathtaking views of the city and the Bosphorus Straits. Our centrally located property was ideal for you and we are indeed happy you were able to see so much of this fantastic city while in residence with us.

It is pleasing to note that you were able to enjoy the world class facilities and services we offer within the complex. We take great pride in the mix of tenants we have and always strive to ensure we offer the best of variety and value for our residents and guests.

Your kind appreciation for our Housekeeping staff has been duly conveyed to them for further encouragement.

Once again, thank you very much for staying with us. We look forward to welcoming you back to Fraser Place Anthill Istanbul in the not too distant future.

Sincerely Fraser,

Didem Ozupek (Ms.)
Sales & Marketing Manager
Fraser Place Anthill Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 28, 2013

This is the best property in Istanbul, had been to this place with my friends. Great location, neat room and also big rooms. Breath taking view of the city. I will recommend this place for stay any travellers to Istanbul... Have to mention they have great fitness centre, spa is the best in the world.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ABBI1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DidemOzupek, Director of Sales at Fraser Place Anthill Istanbul, responded to this review, December 29, 2013
Dear Guest,

Greetings from Fraser Place Anthill Istanbul, Turkey!

Thank you very much for taking the time to review our property on Tripadvisor.

We truly are strategically located and are thrilled to hear you found our product to be neat, clean, spacious - and yes they come with the most breathtaking views of the Bosphorus Straits.

We are extremely proud of the product and services we have on offer and are happy to know that you did use our world class fitness and spa facility.

Once again, thank you very much for staying with us. We look forward to welcoming you back to Fraser Place Anthill Istanbul in the not too distant future.

Sincerely Fraser,

Didem Ozupek (Ms.)
Sales & Marketing Manager
Fraser Place Anthill Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Place Anthill Istanbul

Property: Fraser Place Anthill Istanbul
Address: Cumhuriyet Mah. Incirlidede Cad. No 6 | Bomonti, Istanbul 34380, Turkey
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Istanbul
#23 Luxury Hotel in Istanbul
#88 Romantic Hotel in Istanbul
#89 Business Hotel in Istanbul
#148 Family Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Fraser Place Anthill Istanbul 4.5*
Number of rooms: 116
Official Description (provided by the hotel):
Situated in the upper floors of Anthill Residence complex in the Bomonti district of Istanbul, Fraser Place offers luxurious apartments with a fully equipped kitchen and stunning views of the Bosphorus. Taksim Square is just a 5-minute drive away. The apartments of Fraser Place Anthill Istanbul are decorated with modern furniture, oak wood flooring, and floor-to-ceiling windows. All apartments feature a state-of-the-art entertainment system with a flat-screen TV, a DVD player, and an iPod docking station. Guests of Fraser Place have access to all the facilities within the Anthill Residence Complex. These facilities include an indoor pool, an indoor ski slope, a tennis court, and a wellness centre. Antre Restaurant is open for breakfast, lunch, and dinner. You can enjoy fresh Mediterranean and international cuisines served in extensive varieties either indoors or alfresco on a daily basis. There is a selection of international restaurants available within the Anthill Residence Complex. Fraser Place Anthill Istanbul is a 15-minute drive from Istanbul's historic centre, where guests can visit Topkapi Palace, the Blue Mosque, and the Hagia Sophia Museum. Free private parking is available on site. ... more   less 
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Also Known As:
Fraser Place Anthill Istanbul Hotel Istanbul

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