We stayed at Amethyst for 4 nights while on holiday. We arrived at midnight only to be told that our booking not confirmed and that we should find another hotel! Not a great start! The hotel reservation staff did not inform us that the rooms are not available until we arrived at their doorstep!
However, the manager and all other members of the staff were very courteous and helpful, and they somehow managed to give us a room. They were also extremely apologetic and even offered us tea/coffe while the room was being prepared for us.
The front desk staff was very friendly, warm and helpful. In particular, the man at the reception called Mehmet who went out of his way to help us with anything we needed.
The hotel is in a very good location and is only 10 mins away from the main attractions. When we checked out at 3 am, the staff packed breakfast for me and my wife for our onward journey even though our package did not include breakfast.
There may be many other similar hotels in town, but whats makes Amethyst special is the friendly and helpful staff.More
- Free Wifi
- Breakfast included