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“a great Crown Plaza”

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Crowne Plaza Istanbul - Harbiye
Ranked #347 of 1,156 Hotels in Istanbul
Vancouver, Canada
Level 5 Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“a great Crown Plaza”
Reviewed May 30, 2012

The hotel looks brand new, the whole experience was excellent.
i stayed there for 5 nights and it was a very enjoyable experience.
one good thing about the staff is that they remember your name whenever you pass by the reception.
the hotel has noting much nice in terms of view, but for a business traveller, i spend the whole day out and come back for a shower, emails and sleep.
it is close to Taksim square and you need a taxi for 5 minutes and you will be by the shopping area of the longuest square you can see. shops open late and local food is available too,.
i will come back for sure soon for another 4 nights

Room Tip: there are some rooms overlooking each others, try to get a city view for more privacy is you like cu...
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wdalati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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  • German first
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English first
Mumbai (Bombay), India
Level 4 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 28, 2012

The Crowne Plaza-Harbiye at Istanbul gives more of a business hotel and corporate feel, yet you encounter small, sometimes not so small, hitches in an otherwise fairly smooth business experience - in terms of say the erratic or tardy wi-fi internet and the necessity to alternately procure a cable from the hotel for internet in the room - they often run out of those if the demand is heavy, as in the case of electric adaptors for chargers.(you'd have to sign a deposit slip of Euro 10 for the adaptors, just a formality, and an effective deterrent for any episode of them going missing!!!).

The rooms are spacious but if you get a roadside room, it can get noisy with the traffic, even late nights or early mornings. Room Service, House Keeping, Guest Service.. all are fairly ok. Though as a frequent traveler and knowing what its worth, you may expect more.

Main shopping or tourist attractions are close, though the hotel itself is on a street full of auto garages. The local transport is good - buses, trams, the subway... And if you like walking, you are not too far away from parks and it would only take you 20-30 mins to reach any beautiful sighting, whether of the sea or the mountains, of course from a distance.

But yes, the staff are very efficient, most of them are really good and supportive, and the Management also would themselves make an extra effort to meet your requirement and ensure your comfort.

Room Tip: Any room not facing the main road may be slightly quieter. Also since all floors are carpeted, make...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raykha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
203 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed May 27, 2012

I was here for a conference for a week.

I liked the location (most reviewers don't). A short walk to good places for food and a not very long taxi ride from many of the key attractions.

My room was fairly small. The wireless didnt work but cable was fine. The walls are super thin and could hear next dour snoring and waking up. A number of things (lights, curtain, all 3 phones ) didnt work.

Nice spa and gym.

A really poor check out time.

The conferance room on the top floor was really nice.

Would i go on holiday here? No. But an ok conference venue.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubu3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review, July 7, 2012
Dear bubu3,

Thank you for taking the time to share your feedback. I'm delighted our conference room, spa, gym and location suited you well. It is our goal to consistently ensure our facilities and service are superior and we strive to provide comfortable, clean and friendly accommodations to all of our guests. Please accept my sincere apology for the unusual condition of your room. I appreciate you bringing this to our attention and your review will be used to reconsider improvements needed.

Thank you for staying with us, and we hope to have an opportunity to serve you again

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chapel hill, north carolina
Level 5 Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed May 25, 2012

When touring, I like a place that is centrally located. Yes, this hotel is not far from the metro, but otherwise, not much in the immediate area. Harbiye and Taksim Square are basically shopping districts for locals with a few restaurants and cafes thrown in. The breakfast buffet here is so-so; however the dinner was relatively good. Spent three nights here, two at the beginning of a group tour and one at the end. The first room smelled like a sewer, and the iron did not work. Another thing we were told that many hotels throughout Turkey will charge you for any soda can or water bottle found in the trash. This meant packing it out daily, truly a silly thing to have to do. The room on the second leg did not have an odor and the iron worked, it was pleasantly furnished, but, as in the first case, the view turned out to be the other wing that could not have been more than 40 feet away. This hotel has a spa which undoubtedly was the factor in getting the five star rating from the Turkish Tourist board.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank irulan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 12, 2012

The hotel is clean,rooms are spacious and nicely decorated,breakfast is very good,but the location is in a noisy street of car repairs,it is 20mn by foot far from Taksim ,noisy from the inside(bad noise insulation, you can hear noise from the next rooms) and from the outside,you have to avoid rooms on the road side, the staff is overbusy,(we had to bring our suitcases down to the lobby after a 20 mn waiting)...The concierge was not of a big help .Internet connexion is very very poor,you have to go in the lobby or outside your room to get connected.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DrDeriane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Crowne Plaza Istanbul - Harbiye, responded to this review, July 1, 2012
Dear DrDeriane,

First of all, thank you very much for your recent stay at our hotel. I am pleased you enjoyed your room accommodations as well as our breakfast. We’re sorry for any inconvenience the outside noise caused you and for the poor service you received. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Bon V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 10, 2012

I spent 2 nights in April and 1 night in May and was impressed by the friendliness of staff, lovely, large rooms and comfortable beds. Facilities were excellent. It was a bit of a walk up hill to the shops and metro through streets that were hard to negotiate with traffic conditions but apart from that I would go back again and recommend it to travellers who want a good nights sleep in the best bed ever.

Room Tip: We stayed twice and both times the room was perfect.
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  • Stayed April 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Lovingadventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerman, Iran
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 23, 2012

We had a trip to Istanbul on March 2012. It was a great city with a lot of historic places, beaches and some lovely streets. It was a nice place which deserves to visit once more.
But the Crown Plaza Harbiye..!! We thought of a 5 star hotel, but it was a little less than a 4 star!
We had 4 rooms and room service showed one magic of terrible service for each day after day!
First day there was no tooth brush in 2 rooms, the other day the face towels were omitted in my room, another day we left our room in the morning by the need for cleaning sign at the door, but when we came back in the evening the sign was still hanged outside and no sign of cleaning could be seen inside!!
But on the other hand, they had good-tempered personnel, nice pool, fair beakfast place with not so much different options in dishes, just acceptable.
The best part was the short distance from Taqsim square, but the worst part was Dolapdere street where the hotel is located and all around you were full of car repair shops!
Any way it was not a bad trip but I had more dreams of a 5 star international hotel.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SmS089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Istanbul - Harbiye

Property: Crowne Plaza Istanbul - Harbiye
Address: Dolapderde Cad. 163/1 - Sisli, Istanbul 34375, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#125 Spa Hotel in Istanbul
#237 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Istanbul - Harbiye 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Crowne Plaza Istanbul Harbiye Hotel Istanbul

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