Staff was unable to communicate in English and they couldn’t even show us where the hotel was on the map.
The breakfast was, in the best case, average. The first day they didn't even have butter and when we asked they couldn’t understand what we wanted. Bread was terrible.
The room was too small and had a dirty carpet and the air-condition was not working properly so we ended up feeling cold. They kept forgetting to leave towels and bathroom products.
on the ground floor there is a bar and it get really load during the night and as a results we didn’t rest at all. The pool was not open and generally the whole hotel was quite miserable.
As we are a family of 4, we had two rooms but they only gave us one key for each and when we asked for a second one they refused, saying that it is hotel policy! it made our life difficult without reason as we were unable to go outside independently.
Only the location is relatively good.
Would definitely not recommend it!!!
- Official Description (provided by the hotel):
- Palazzo Donizetti is a 5 star boutique Hotel, named after the musician Giuseppe Donizetti who lived in Beyoglu, Istanbul in the times of the Ottoman Empire, opens an era for your accommodation rituals in Istanbul. Palazzo Donizetti Istanbul is a specially designed, Special Certificate Hotel near Istiklal Street, suitable for business and leisure travelers. The luxurious hotel building that was traditionally used as a guesthouse carries footsteps throughout the years, and lives today combining elegance, luxury and comfort. Glorious Italian Carrera marbles, antique Italian Venetian colors, stained glass lighting in addition to high ceilings with classic motifs and golden foils were used in this historical Special Certificate Hotel in Istanbul. Palazzo Donizetti's 105 year old antique elevator also presents a nostalgic Beyoglu experience as one of the most important 5 star hotels in Taksim. ... more less
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