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“Worst Hotel Ever”
Review of Grand S Hotel

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Grand S Hotel
Ranked #928 of 1,149 Hotels in Istanbul
Lárissa, Larisa, Greece
Level 1 Contributor
3 reviews
3 hotel reviews
“Worst Hotel Ever”
Reviewed February 18, 2014

It has a very bad location.very far from everywhere.
nothing is around it ,for everything you must waste some time & money.
it's breakfast was very normal (many things were empty each day) & asked for 5TL when i ordered just 1 Tea Bag at breakfast table !!
i would say 2 or 3 stars at max.
just clean up was good & on time.the rest of services were terrible.
Room & Toilet is so Tiny ( as you see in photos)

Room Tip: The rooms opposite the Highway plays 5 times Muslims prayers Adhan even in middle of night. Avoid t...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danial S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Asten, The Netherlands
Level 5 Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 7, 2014

I stayed in this hotel for 4 nights during a business trip to Istanbul.

Hotel has breakfast room with a wide selection of hot- and cold dishes, but is very crowded because of the several tourist groups. During breakfast it is more a kind of canteen then a restaurant.
For the dinner, another small restaurant offers a selection of Turkish and international dishes.

My only big problem was the key. Almost every day, my key was "discharged" and had to go back to reception and someones help to open the door for me. They told me that there was "a problem with the system". So I think I was not the only one with this problem.

Maybe it depends on what room you have, but the (free) Interned was of bad quality. Noticed that the signal quality was better in the lobby or restaurant.

If you don't mind to walk for about 10 minutes, the metro (from station Terazidere) brings you to the city center or to the airport.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PetervdE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 26, 2014

We were there for three nights, we got a room at the street side, which was very noisy due the passing the metro close to the hotel. We asked the reception to change the room, and the day after they gave us a room at other side, which was much quieter.
To reach the city center you need to take a Taxi, the room are too small.
The staffs are helpful and friendly.
The breakfast was good and satisfactory.

Room Tip: Avoid street side rooms.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ashkan37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Istanbul hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 22, 2014

we went to Grand S hotel for our holiday. The whole stay at this hotel was so stressful and just a bad experience.

The hotel staff made us change room during mid night when we were not at 100% and they managed to steal my husbands silver necklace. The hotel manager had nothing to offer other than a very rude "SORRY" at the end. The staff level of English language is zero. The manager only knew a little bit of English and when we were talking to him about the loss of necklace, he didn't seem to be listening to us as he was checking his papers.

apart from the loss of the necklace, the quality of the service and breakfast was no where near the 4* hotel. I am not sure how and where from they have got their 4* from!!!

I would tell to anyone who is checking this hotel out, to not be deceived by the pictures and avoid choosing this hotel at any cost (even if offered to you for free)

Room Tip: simple...don't go there at any costs!! doesn't worth it
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flacq, Flacq, Mauritius
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 19, 2014

Stayed in the hotel for a week. From 11-Jan-2014 to 18-Jan-2014.

Plus Points

1. Good value for money
2. Hotel staff are very helpful, always willing to help
3. Swimming pool is small but you cannot expect a big one when it is covered, sauna and Turkish bath was excellent
4. Able to get take away breakfast at 05:30, even vegetarian

Minus Points

1. Far from the city centre and public transport is difficult
2. Food was not labelled during breakfast
3. A few times the lift was under repairs

General Note:

Mr. Serkan Aydin, working at the reception, was very helpful. Always able to find a solution.

Room Tip: Choose a room close to the lift
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheman B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 16, 2013

Apparently any hotel can call itself a "Grand" and this is no Grand hotel. In addition to being in the boonies, it is adjacent to a highway and you will hear traffic noises constantly through the drafty windows. The staff is mostly helpful but can get surly and short with you if you ask for butter for your rolls during the dinner service. I brought in a large bottle of water and was greeted with frowns and told "no outside food allowed". This is because this hotel charges 4 euros for bottled water that you can buy around the corner for .75 euros. The hotel is clean and the rooms are very adequate but if you are there for more than one night, it will ruin Istanbul for you. Nothing to do at night and you will feel like a hostage. Stay away.

Room Tip: There is no good room.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Honeysslave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plovdiv, Bulgaria
Level 4 Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 3, 2013

I've stayed for 1 night in this hotel during a business trip.
The hotel is located right across the Istanbul main bus station and this makes it extremely convenient for layovers waiting for your bus to depart.
I've booked online and it worked like a charm, even if I've arrived close to midnight.
The room was on the small side, but neatly air-conditioned and containing a perfectly usable TV and lots of power outlets.
Since the room was overlooking the highway passing next to the hotel there was a bit of noise coming from it.
And there was some odor in the room, probably some mold.
The bathroom was usable. Hot and cold watter, good shower cabin etc. The only downside was that the soap holder in the bathroom was not attached to the wall very well so it can swing off if you put anything more than the provided soap on it.
The breakfast area was a bit small and crouded, but the breakfast itself was eatable although not exquisit.
The checkout was fast. They have had some problems accepting my AMEX card, but the VISA one worked ok.
And of course the bus station being a stone throw away is the biggest plus.

Room Tip: avoid rooms overlooking the highway or close to the elevator.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gkodinov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand S Hotel

Property: Grand S Hotel
Address: Yavuz Selim Mah. Otogar Yolu No:20 Esenler Merkez, Esenler, Istanbul 34220, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #928 of 1,149 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand S Hotel 4*
Number of rooms: 109
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