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“Perfect stay at Doubletree”

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DoubleTree by Hilton Istanbul - Old Town
Ranked #105 of 1,160 Hotels in Istanbul
Certificate of Excellence
Reviewed February 29, 2012

My wife and I were guests Feb 2012. The hotel is very convenient for public transportation from the airport (across the street from the University stop of tram T1). T1 also continues to other major sites, but the Grand Bazaar is a five min walk, Blue Mosque fifteen.   We did not find nearby restaurants to recommend. 

The hotel is even better than the normal Hilton standard of service. Check in/out was friendly and flawless.   The interior architecture is striking, but harmonious with glass bridges in a full atrium. Our room was compact, but very comfortable; very nicely furnished and decorated. Housekeeping kept it immaculate.

We ate in the Terrace restarant once -- the food was forgettable and overpriced; service fair.  However, we had daily breakfast at ground level (included with Hilton  Gold status). The food quality and service was excellent -- great start to the day.

We used the complementary services of the spa each evening. Very nice locker room, coed tub and steam, and separate sauna. Towels, robes, and fruit were complementary. 

  • Stayed: February 2012
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4  Thank Jlit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded March 5, 2012

Dear Guest,

It was a pleasure to read your detailed feedback. We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location. It is great to learn that you have enjoyed your stay and our services.

I hope we have the pleasure of welcoming you back in the nearest future.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,293 - 1,299 of 1,870 reviews

Reviewed February 27, 2012

just returned 2/21/12 from Istanbul and my stay at this Doubletree was GREAT. Very clean, nice staff, the amenities, Hamam, hot tub, streamroom, dry sauna were so great to come back to at night aftera long day of walking the streets of old town! the best was the breakfast buffett!!!!! yummmy....i will be back this Fall 2012 and will stay here again!

Room Tip: mine was great?
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  • Stayed: February 2012, traveled with friends
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Thank gina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded February 29, 2012

Dear Guest,

Thank you very much for your kind comments. We are so happy to hear that you had a memorable stay with us.

We look forward to welcoming you this Fall 2012.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2012

I have stayed in several hotels during my visit in Istanbul but this time I have stayed in Doubletree old town and it is really wonderful hotel which is very close to old town and shoping center. Meanwhile hotel staff are very friendly and positive,breakfast is very rich and well designed. Specially teras restaurant and service is number one.

Room Tip: all rooms have same comfort.
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  • Stayed: February 2012, traveled on business
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Thank ottomansultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded February 26, 2012

Dear Guest,

Thank you for taking your time to write your comments after your recent visit on Trip Advisor.

I was delighted to read that you had positive thoughts about your stay at our hotel and you found all of our team members to be very helpful. Comments such as yours are shared with all of our Team Members as an initiative to encourage them to continue their efforts in making our guests feel welcome and ensuring them a pleasant stay.

We look forward to welcoming you back soon.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2012

Very nice hotel, friendly staff, and great amenities... very close to all historic buildings and public transportation (tram) that is great !

  • Stayed: February 2012, traveled solo
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Thank ChevereP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded February 23, 2012

Dear Guest,

Thank you very much for taking your time to share these good comments.

We are glad to see that you enjoyed your stay in our hotel.

We look forward to welcoming you back soon.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2012

This is my first time staying at any Hilton property. I was more of a Sheraton person. But the hotel location is very convenient and the service is just unexpressable. I loved there service as much as I admired Sheraton's. My room was upgraded. I was allowed early check-in (and althought my room was not ready, I was served coffee and cookies). I have no complains and I would recommend this hotel for all future travels.

  • Stayed: February 2012, traveled with friends
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1  Thank mo_9287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded February 12, 2012

Dear Guest,

Thank you for your kind feedback. It was a pleasure to read your nice comments. We are very delighted to learn that you have enjoyed your stay and our services.

We hope to welcome you back soon.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2012

Excellent hotel, close to main tourist sites, welcoming and friendly staff, good breakfast, rooms on the small side. Easy to catch a tram from the University stop and plenty of taxis available. I would recommend this area to stay as plenty of fine restaurants near the harbour.

  • Stayed: February 2012, traveled as a couple
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2  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded February 9, 2012

First of all thank you very much for kinds comments regarding your recent stay in DoubleTree by Hilton Istanbul Old Town.

We are so happy to hear that you had a memorable stay with us.

We would like to thank you for the favorable comments concerning our facilities and staff, as well as the location.

I hope we have the pleasure of welcoming you back in the nearest future.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2012

I stayed in this hotel twice in my Turkey vacation as i spent a few days in Ephesus in between. 3 things immediately come to mind that made my stays excellent!

1. Hotel Location
2. Comfortable beds and sheets
3. Excellent staff

The hotel cannot be better situated for exploring the historic sights of Istanbul. It's walking distance to Grand Bazaar (5 mins), Blue Mosque, Sophia (10 mins) etc It's right on the tram line too if you don't want to walk 10 mins and the same tram can take you to the funicular that goes to Taksim Square.

The hotel is very new and well appointed. Wifi works well and I found the beds very comfortable. Bathrooms are modern with full amenities.

We had arrived very early at the hotel from the airport and was immediately greeted warmly by the front desk. We were expecting to have to wait till midday for check-in but was pleasantly surprised that they managed to offer us a room in the morning as it was available. We greatly appreciated the gesture. We went several times to Concierge for assistance to get around Istanbul and was always serviced well with big smiles. When we returned for our second stay, the staff remembered us and gave us a warm welcome back. I give the staff at Doubletree Old Town a big thumbs up!

I would also like to mention that breakfast at the hotel is great. It had a good spread of hot items, continental as well as turkish breakfast items... Very plentiful breakfast.

We enjoyed our stay and will definitely stay there again next time we are back in Istanbul.

  • Stayed: January 2012, traveled as a couple
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1  Thank MissyPhow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
volkan_vural, General Manager at DoubleTree by Hilton Istanbul - Old Town, responded to this reviewResponded February 8, 2012

Dear Guest,

Thank you for your nice comments. It was a pleasure to read your valuable feedback. We are very happy to learn that you have enjoyed your stay at DoubleTree by Hilton Istanbul Old Town.
Comments such as yours are shared with all of our Team Members as an initiative to encourage them to continue their efforts in making our guests feel welcome and ensuring them a pleasant stay.

We hope to welcome you back soon.

Sincerely,

Volkan Vural
General Manager
DoubleTree by Hilton Istanbul Old Town

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Istanbul - Old Town

Address: Beyazit Mahallesi, Ordu Caddesi No 31, Istanbul 34130, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#46 Spa Hotel in Istanbul
#49 Business Hotel in Istanbul
#80 Luxury Hotel in Istanbul
#97 Romantic Hotel in Istanbul
#101 Family Hotel in Istanbul
Price Range: $66 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Istanbul - Old Town 5*
Number of rooms: 171
Official Description (provided by the hotel):
Explore nearby museums and Istanbul attractions from the DoubleTree by Hilton Istanbul – Old Town hotel. Located in Istanbul's central historical district, this Istanbul hotel is just 20 minutes east of Ataturk International Airport and a five minute walk from Istanbul's famous Grand Bazaar. Thoughtfully designed to blend into the Old City. ... more   less 
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Also Known As:
Doubletree By Hilton Istanbul - Old Town Hotel Istanbul

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