I stayed at this hotel courtesy of the airline that I was flying: our flight from Sabiha Gökçen Airport was cancelled, and the passengers were taken to the Green Park Pendik because it was close to the airport and could accommodate a large influx of people.
The first impression of the hotel was that of a recently-completed project that never really took off: the lobby was big and felt empty, despite the crowd of passengers who kept arriving from the snowed-under airport; some shops in the lobby appear to have never been opened (or opened and closed soon thereafter); the restaurants sat empty, and so did the bar, despite the blasting music coming from within.
While waiting to be checked in, a friend and I decided to have a drink at the bar. The music was too loud to have any sort of conversation, and the waitstaff was very reluctant to turn it down. Our beers took quit a bit of time to arrive, despite our being the only customers. When I tried to pay, the waiter said he didn't have change for my 50-lira bill, and when I offered to pay with a credit card, they were unable to print a receipt because their POS terminal broke down midway through the transaction.
Eventually, it all got sorted out, but then came another hurdle: the dinner. The Bistro restaurant (canteen? cafeteria?) had already served dinner to most of the guests by the time we arrived, yet, we couldn't get our food for 45 minutes at least. The servers ignored customers, and, when we were finally served (2 courses out of the supposed three), the food was unremarkable at best.
When we got to our floor, the first thing that caught our eye was the carpeting in the corridors: it had large stains everywhere, as if massive amounts of liquid had been spilled onto the carpet and then dried.
On the up side, the room was rather nice: it was spacious, with a grand window overlooking the sea (not a romantic view, at the least, with cargo ships parked just outside, but a sea view nonetheless).
There was one strange thing about the layout of the room: one of the bathroom walls was, in fact, a huge window separating the bathtub from the room. Although there were venetian blinds on this window, there was no way of closing them completely, which meant that showers had to be taken in full view of whoever was in the room. Quite awkward indeed, especially if you're not a couple...
As other reviewers pointed out, the shower door is flimsy and even if you take your showers really, really carefully, a small pool is bound to form on the bathroom floor afterward.
The air conditioning/heating system (it was December) remained a mystery, since regardless of which function or temperature we selected, the actual temperature kept climbing up until it reached 28.5 C. At that point we just switched off the air conditioning and simply opened the window to let some air in.
If you're a smoker and decide to use the balcony, watch your step. The 'balcony' railing is about 20 cm high. Ah, the adrenaline rush!
The best thing about the room was the bed. It was hugely comfortable, with the nicest of pillows and a fluffy duvet, and I got a fabulous night's sleep.
It would have been nice to have a bed to myself, though, rather than share it: we got a king-size bed for a couple, although we were two acquaintances and had specifically asked for two separate beds.
To sort out some of these issues, I tried calling the reception, but they weren't particularly helpful (the first time I was transferred to a person who didn't speak English).
I was really looking forward to using the spa and the fitness centre, which was closed for the day when we arrived, but by morning I had enough of the Green Park and just wanted to check out as soon as possible.
During the checkout it took the reception a full 20 minutes to complete the procedure, most of which comprised of discussing unrelated matters among themselves while holding our key and our passports.
Summary: the hotel could have been nice, it really had the potential, and it would make a good congress centre (if only because of its proximity to the airport/industrial sites and its size), but the attitude of the personnel leaves a lot to be desired, and so does the attitude of those taking care of the place. One could really do without the wet-looking stains.
- Official Description (provided by the hotel):
- The Green Park Pendik Hotel & Convention Center is located 500 m. away from 7 Km away from Sabiha Gokcen International Airport, 8 Km away from Formula 1 Istanbul GP, Pendik ferry terminal, 15 away from Bostanci ferry terminal. While guest rooms and suites will reflect the past, attention to the present will be evident with in-room features including high-speed Internet access. A fully equipped VIP Lounge, “Turkish Hamam” spa and specious fitness center, indoor and outdoor swimming pools are other hotel features. ... more less
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- Also Known As:
- The Green Park Pendik Hotel And Convention Center
- The Green Park Pendik Hotel Istanbul