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“Convenient and good value” 4 of 5 bubbles
Review of Crowne Plaza Istanbul Asia

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Crowne Plaza Istanbul Asia
Ranked #149 of 1,121 Hotels in Istanbul
Certificate of Excellence
Banbury, United Kingdom
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Convenient and good value”
4 of 5 bubbles Reviewed November 18, 2013

Stay here quite a bit as it's very handy for the rapidly growing industrial zone and the airport. The hotel is meticulously clean, with attentive service; upgrade seems to be par for the course. Leisure facilities are good. The restaurant is good enough, serving safe choices. Pricing compared to european counterparts, or even istanbul centre is good value. Overall, a decent business base.

Room Tip: get upgraded to floors 7 or 8!
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank variouslots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, Manager at Crowne Plaza Istanbul Asia, responded to this review, January 20, 2014
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.
Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,

(Ms.)Bilge Kasırga
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
    201
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    38
    5
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Angers, France
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 6, 2013

Perfect for business, close to the Airport, classy Crown Plaza room, standard of quality is conform to other Crown plaza... weakest point, really far from the city, nothing to go out at night, except the restaurant of the mall where really few people speak english.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Mat63vtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, General Manager at Crowne Plaza Istanbul Asia, responded to this review, October 7, 2013
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.

Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,
Murat Yetişgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

I travelled to Kurtkoy Istanbul on business from July till August and my Hotel was the Crwn Plaza Asia side.
From arrival to leaving the staff were great and the food fantastic.
However I did have an issue with the room AC which they sorted straight away.
A great leasure complex and the Hotel is located right next to Via Port which is a leasure and shopping faciltiy

Room Tip: Ask for one at the rear of the hotel as this has a better outlook
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, General Manager at Crowne Plaza Istanbul Asia, responded to this review, September 19, 2013
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.
We would like to specify that we felt proud of your satisfaction about your accommodation in our hotel.
Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,
Murat Yetişgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt
Level Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed September 8, 2013

First plus is that the hotel is not to distant to the airport on the Asian side, which is a real plus taking traffic in Istanbul into account. On top it is close to a shoping center and a amusement park; the later might be of interest for travelers with kids/family.
On the business trip I valued a lot that check in and out was fast, correct and efficient. On top the rooms are very well protected against noice and AC is obvious. The rooms are the normal 4* Crown Plaza standard and fortunately rather modern in style.
Breakfast is really good in quality and variaty of the offering. I was missing nothing.
The only small minus was the service (slow, coffe and tea have been mixed :-().
Overall a great and safe stay at a good price performance ratio. I'll come back :-)

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mr_Bellevue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, General Manager at Crowne Plaza Istanbul Asia, responded to this review, September 11, 2013
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.

We would like to specify that we are considering your discontent about our service and we will make up for the deficiency as soon as possible. Your comments and suggestions will be forwarded to the related Department and Training Managers. They will take the required actions fort our customer satisfaction.

Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,

Murat Yetişgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 18, 2013 via mobile

The hotel doesn't allow beverages or food in , they ask to order from room service only , rooms are nice , very far from downtown you need to pay 120 TL for taxi to reach , very nice outlet near , staff some helpful some where very rude

Stayed August 2013
Helpful?
1 Thank Jstar J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, Genel Müdür at Crowne Plaza Istanbul Asia, responded to this review, August 20, 2013
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.
Your comments and suggestions are forwarded to the related Department Managers. They will take the required actions. We would like to inform you that your suggestions are important for us to evaluate the constantly evolving guest satisfaction.
Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,

Murat Yetişgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

I was in Turkey on business and this hotel was situated conveniently close to our office. The staff were very helpful and friendly. The room's decor and the hotel overall is sumptuously decorated.
I couldn't have had a more comfortable stay.
As I was staying during Ramadan, the hotel had provided a listing of daily prayer times in the room. There was also a prayer mat provided and the direction of prayer indicated. The hotel also offered a suhoor (last meal before fasting) buffet on a daily basis.
I was very satisfied by my stay.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maidenheader83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, General Manager at Crowne Plaza Istanbul Asia, responded to this review, July 29, 2013
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.
Your suggestions are important for us to evaluate the constantly evolving guest satisfaction.
Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,

Murat Yetişgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 13, 2013

I stayed here for three nights recently and enjoyed my stay. I must say that the staff are extremley well trained and very enthuthiastic. This was a business trip so time in the hotel was very limited. However, there was enough time to confirm the rooms are very comfortable and spaceous. A down point is that even though my room was upgraded, there was still no complimentary water available. (Bad Point IHG).
Even in the relatively inexpensive Asian side of Istanbul, this hotel isn't cheap. Having said that the food is reasonable but don't spend too much time at the bar.
Room choice is a problem. The road at the front of the building is very busy at all times. And at the rear there is a shopping mall and fun fair. This was quite noisey. Also, (for those PC members), why they have a club lounge which is probably the most uninviting place to be, where almost everything you want is "that'll be extra sir" is beyond me. PC members, don't bother

Room Tip: As I said in the main review. Main road or fun fair!
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPIstanbulAsia A, General Manager at Crowne Plaza Istanbul Asia, responded to this review, June 21, 2013
Dear Valuable Guest ;

We appreciate you for taking the time to write about your experience at the Crowne Plaza Istanbul Asia. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests.
Your comments and suggestions are forwarded to the related Department and Training Managers. They will take the required actions. We would like to inform you that your suggestions are important for us to evaluate the constantly evolving guest satisfaction.
Once again, thank you for taking time to contacting us. We will appreciate to welcome you again on your next trip as Crowne Plaza Istanbul-Asia team. Please contact with us at +90 (216) 585 60 60 . We would love to hear about how we can provide you a 5 star experience at your next stay here at the Crowne Plaza Istanbul Asia.

Kind regards,

Murat Yetişgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Istanbul Asia

Property: Crowne Plaza Istanbul Asia
Address: Yenisehir Mah. Dede Pasa Cad. No:15 | Kurtkoy Pendik, Istanbul 34912, Turkey (Formerly Via Hotel)
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Spa Hotel in Istanbul
#79 Business Hotel in Istanbul
#111 Family Hotel in Istanbul
#113 Luxury Hotel in Istanbul
#132 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Istanbul Asia 5*
Number of rooms: 336
Official Description (provided by the hotel):
The first Intercontinental Hotels Group hotel on the Anatolian side, the Crowne Plaza Istanbul Asia opens the doors of a world of privileges to its guests. Situated within the World of Via Port complex, the hotel is next to Via Port, the largest and most popular outlet mall in Turkey, and is within walking distance of a few minutes to Via Port Houses & Suites project, which combines nature and architecture. With its comprehensive service mentality offering business, holiday, shopping and entertainment opportunities as a package, the Crowne Plaza Istanbul Asia adds a brand new dimension to the urban hotel concept. Situated in the heart of Istanbul's new development axis, the Crowne Plaza Istanbul Asia combines personalized service with the comfort of luxury. Located within just a few minutes of the ever-rising prestigious business centers, modern living areas, and Sabiha Gokcen Airport, the Crowne Plaza Istanbul Asia has 336 rooms on eight floors. In addition to its accommodation services, the Crowne Plaza Istanbul Asia combines luster, luxury, comfort, and quality in its ballrooms. Crowne Plaza has two ballrooms with capacities of 700 and 1,000. Promising an experience beyond your vision of your wedding, Crowne Plaza meets your wants and needs with a professional team. The Crowne Plaza Istanbul Asia offers its guests the most cutting-edge comfort and technology at every chance, from the lobby to the rooms. Sparing no expense even in the tiniest details to comfort its guests, the hotel culminates in offering its guests privileges with the Executive Club level. In Belvedere Restaurant & Bar (a la carte) and Cesni Restaurant, the most delicious foods from the Turkish and world cuisines are served accompanied by exquisite cocktails. A total covered area of 73,000 square meters on eight floors A total of 336 rooms, including 114 Standard, 114 Deluxe, 66 Club, 24 Corner, 16 Junior Suite and two Presidental Suite rooms. Starting from 35 square meters, all rooms offer spacious luxury. With its two ballrooms and 28 high-tech conference rooms with access from within the hotel, the Via Port Convention have a total conference and party area of 9,840 square meters. The main restaurant has a capacity of 300 while A la Carte Restaurant can entertain 60. All guests in the Executive Club rooms on the seventh and eighth floor can enjoy the Executive Club Lounge privileges free of charge. In addition, club room guests enjoy various privileges including a velvet bathrobe, slippers, turndown service, a spirit or soft drink coupon for the lobby bar, and a 15 percent discount on food, drink and laundry services within the hotel. 24-Hour room service Dry cleaning Parking lot & garage Hairdresser Car rental and transfer Fitness and SPA Center on a 2,500 square meter area 5 minutes from International Sabiha Gokcen Airport A part of the Via Port complex, the largest and most-visited outlet mall in Turkey Green Star Certification Green Star Certification Our hotel has been certified with an "Environment- friendly Accommodation Facility Certificate" by the Repuclic of Turkey Ministry of Culture and Tourism. Club rooms with the free privileges Executive Club Level is privately designed for Club Lounge Level's distinguished guests. Your accommodation in Crowne Plaza Istanbul-Asia will be much enjoyable with the rich breakfast opportunities, delicious buffet lunch, afternoon tea and tasty offers of Club Lounge Level. Hours of Operation 07.00 - 23.00 Breakfast 07.00 - 11.00 (Weekday), 07.00 - 12.00 (Weekend and special days) Lunch time 12.00 - 14.30 (Weekday), 12.00 - 13.00 Or 14.30 (Weekend) Happy hour 18.00 - 20.00 (Only for Executive Club Level's guest) Tea Hours 15.00 - 17.30 20:30 - 23:00 (Only for Executive Club Level's guest) ... more   less 
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Also Known As:
Crowne Plaza Istanbul Asia Hotel Istanbul

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