I booked this hotel as I was working with a company on the Asian side, so thought that the location would be convenient. First thing is that I am thankful I spent the first night at the Renaissance as my flight arrived at 22.00. Otherwise I would have faced a very long trip to get here from Ataturk airport (no flights from UK to airport on Asian side). What struck me was just how far the other side of Istanbul this hotel is. If you need to be close to the Asian airport then it is fine, but I needed to go to Maltepe, which took an hour or so to get to. And then to get to the European side was a further hour. Anyway, my fault for choosing the hotel location.
The hotel itself is a nice building. New, large and well decorated. The rooms are pleasant and cosy, the bathroom is nice and has a separate bath and shower. Did spot a few clumps of matted long hair on the bathroom floor though, which certainly weren't mine. Internet access is free. Also, due to the location, you do not get awoken at 5.15 in the morning with the call to prayer, so you can get a good nights sleep here. Well, you can if the A/C works properly. I woke up early as I was roasting, despite setting the A/C to cool and lowering the temperature. At least there was a kettle and coffee in the room to help me wake up after my early start.
Anyone who reads my reviews will know that I look for a hotel with a good gym, and this hotel certainly doesn't disappoint. It has a very large, well equipped gym. But it is open to the public, and it is very busy, so at peak time be prepared to wait to use some of the equipment. And you would have thought that maybe they had room for just one rowing machine? Just a minor gripe, they had smith machines and cable cross-overs so I was happy.
Breakfast in the hotel was good, apart from the orange juice tasted very low quality, and was in paper cups. Also, the napkins were paper. These are minor points but not quite what you expect in a 5* hotel. Or even a 4*! But otherwise it was good. Shame I can't say the same about the experience I had with my evening meal in the hotel. The food itself was fine, but the service was completely hopeless. I had to wait to get a menu. Nobody asked me if I wanted a drink, and when I did order one it never arrived. Once I'd finally ordered, the food took ages, and I'm sure they weren't making the lentil soup just for me. There seemed to be plenty of staff, but they seemed to be running around like headless chickens doing all sorts of random stuff, instead of serving people. For example, one waiter was refilling glasses and putting out bread rolls on tables only 6 feet away from me, whilst I sat and had none. I got his attention, and rather than go and get a bread roll from where he'd just set down a pile, I waited five minutes for him to return with a longer, sliced roll from somewhere else. There were waiters walking half-way to somewhere, then changing their minds, one waitress seemed to be glued to her mobile phone, and I saw a waiter clean a plate with a table cloth before taking it to a table to be used! My advice, eat outside the hotel.
Thankfully this is not difficult to do, as the hotel is on the end of a retail complex, so there is a shopping mall, outdoors but manly covered, and there are a lot of restaurants overlooking some water with ducks, swans and it seems also a lot of frogs. I ate in one of the restaurants there and the food was good.
So, if you actually need to be in this area, and you will be on your own, this hotel is a good choice as you can entertain yourself here. But the location is not great even if you still want to access some parts of Istanbul on the Asian side. For my last night, I changed my hotel booking and moved over to the European side, rather than face a 2 hour plus journey to Ataturk airport. The main thing that let it down for me was the awful service in the restaurant. But you can easily go elsewhere to eat.
- Official Description (provided by the hotel):
- The first Intercontinental Hotels Group hotel on the Anatolian side, the Crowne Plaza Istanbul Asia opens the doors of a world of privileges to its guests. Situated within the World of Via Port complex, the hotel is next to Via Port, the largest and most popular outlet mall in Turkey, and is within walking distance of a few minutes to Via Port Houses & Suites project, which combines nature and architecture. With its comprehensive service mentality offering business, holiday, shopping and entertainment opportunities as a package, the Crowne Plaza Istanbul Asia adds a brand new dimension to the urban hotel concept. Situated in the heart of Istanbul's new development axis, the Crowne Plaza Istanbul Asia combines personalized service with the comfort of luxury. Located within just a few minutes of the ever-rising prestigious business centers, modern living areas, and Sabiha Gokcen Airport, the Crowne Plaza Istanbul Asia has 336 rooms on eight floors. In addition to its accommodation services, the Crowne Plaza Istanbul Asia combines luster, luxury, comfort, and quality in its ballrooms. Crowne Plaza has two ballrooms with capacities of 700 and 1,000. Promising an experience beyond your vision of your wedding, Crowne Plaza meets your wants and needs with a professional team. The Crowne Plaza Istanbul Asia offers its guests the most cutting-edge comfort and technology at every chance, from the lobby to the rooms. Sparing no expense even in the tiniest details to comfort its guests, the hotel culminates in offering its guests privileges with the Executive Club level. In Belvedere Restaurant & Bar (a la carte) and Cesni Restaurant, the most delicious foods from the Turkish and world cuisines are served accompanied by exquisite cocktails. A total covered area of 73,000 square meters on eight floors A total of 336 rooms, including 114 Standard, 114 Deluxe, 66 Club, 24 Corner, 16 Junior Suite and two Presidental Suite rooms. Starting from 35 square meters, all rooms offer spacious luxury. With its two ballrooms and 28 high-tech conference rooms with access from within the hotel, the Via Port Convention have a total conference and party area of 9,840 square meters. The main restaurant has a capacity of 300 while A la Carte Restaurant can entertain 60. All guests in the Executive Club rooms on the seventh and eighth floor can enjoy the Executive Club Lounge privileges free of charge. In addition, club room guests enjoy various privileges including a velvet bathrobe, slippers, turndown service, a spirit or soft drink coupon for the lobby bar, and a 15 percent discount on food, drink and laundry services within the hotel. 24-Hour room service Dry cleaning Parking lot & garage Hairdresser Car rental and transfer Fitness and SPA Center on a 2,500 square meter area 5 minutes from International Sabiha Gokcen Airport A part of the Via Port complex, the largest and most-visited outlet mall in Turkey Green Star Certification Green Star Certification Our hotel has been certified with an "Environment- friendly Accommodation Facility Certificate" by the Repuclic of Turkey Ministry of Culture and Tourism. Club rooms with the free privileges Executive Club Level is privately designed for Club Lounge Level's distinguished guests. Your accommodation in Crowne Plaza Istanbul-Asia will be much enjoyable with the rich breakfast opportunities, delicious buffet lunch, afternoon tea and tasty offers of Club Lounge Level. Hours of Operation 07.00 - 23.00 Breakfast 07.00 - 11.00 (Weekday), 07.00 - 12.00 (Weekend and special days) Lunch time 12.00 - 14.30 (Weekday), 12.00 - 13.00 Or 14.30 (Weekend) Happy hour 18.00 - 20.00 (Only for Executive Club Level's guest) Tea Hours 15.00 - 17.30 20:30 - 23:00 (Only for Executive Club Level's guest) ... more less
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- Also Known As:
- Crowne Plaza Istanbul Asia Hotel Istanbul