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“Rude staff and located next to a loud club”
Review of Hotel Au Pera

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Hotel Au Pera
Ranked #341 of 1,039 Istanbul B&B and Inns
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Rude staff and located next to a loud club”
Reviewed February 22, 2012

My friend and I stayed here for
Three nights. The staff were not helpful with getting around, breakfast was average and it was right next to a club. We were told it finished at midnight by one member of staff and then told by another it finished at 2 but it went on till 4 am. When I told this to the staff their response was well this is the club area so deal. I would not stay here again

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Passportfun11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, February 25, 2012
Thank you very much for your comments.

I need to tell you that we went over all your mentioned matters. We had immediate meeting with the hotel personnel and with the municipality management. Even shared your specific review with them. They will make sure that the volume will be reduced after midnight and will be more careful with their controls.

We are in the lively city center and most of our guests like this location. If you can send us e-mail with your preferences we will be glad to pre arrange your room at quite side of the hotel in your next stay.

Please note that this was an external factor that was not created by the hotel or personnel. Please accept our apologies for this specific night as the management of Hotel AU PERA.
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98 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Spanish first
  • Swedish first
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English first
Level Contributor
123 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 11, 2012

Deluxe rooms are superb. Good quality furnishings. Very tasteful. Great location, very close to Istiklal Street, Tunel and Galata. Staff is great. I stayed as a single woman and felt very safe.

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Turquoise2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 7, 2013
Thank you very much for your nice review to Hotel Au Pera.
We are really glad to read that you enjoyed your stay among us and that we could have helped you all your stay long.
We hope to see you again in our hotel , in our city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevran, France
Level Contributor
138 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 22, 2011

Beautifully decorated hotel in a good location. I took the Terrace room who provides a 25 sqm terrace overlooking Istanbul. The room and the bathrooms are tastefully decorated. Bathroom has no tub but a large shower with rainshower. Free internet and free breakfast. Breakfast is typical Turkish breakfast with Tomato/Cucumber/Olives/Cheese but also patries/bread/Cereals/coffe-tea/Juice.
Location is great, very close to Istiqlal and the Istanbul night life.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stefqatar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 7, 2013
We are very happy to hear that you enjoyed your stay and that you were satisfied with the products and service we are offering.
We have Executive Suit with a bath tube.We ask you inform us the details of the room you want in your further accommodation
We hope you enjoyed the city as much as the hotel and wish you all the best.
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Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2011

Actually I have been to istanbul before and I reserved with an agency and it was ok, but the last time ,we decided to reserve online ,and I found this unique hotel ,in its review,they wrote it s renewed , and it was.
first,it s really small hotel,but com'on ,when I travel ,I use hotel just to sleep at night and get my breakfast.
rooms are somehow small,but they are so clean and very good decorated! the bathrooms are amazing ! the Wifi for free.. the breakfast is very basic but you can shop from near the hotel..
The staff are so helpful ,they would give you a help all the time with big smile,the location is just perfect,it s parallel to istiklal street.
I had my doubts before I went specially that it's kind of good price hotel but if i ever go back to istanbul,that would be sure the place i will check in..

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nadeen22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 7, 2013
It as always a pleasure for us to see that our guests are feeling involved and that they are thinking to share their impressions about their stay in our hotel.
Wishing you happiness and looking forward to seeing you again in our hotel and seeing you more pleased .
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Mumbai (Bombay), India
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 21, 2011

we stayed at the au pera family suite in mid september and i was truly impressed with the hotel. the staff is absolutely amazing, they go out of their way to help u , they did all our dinner reseravtions and helped us out with sightseeing etc. the hotel itself is a charming hotel located just parallel to istiklal so u have complete access to all the bars, shopping , nightlife without the noise and crowd invading the hotel streets. the rooms itself were very clean and big enough to accomodate 4 adults comfortably. inspite of it being a weekend , we experienced no noise factor and got peaceful sleep through the nights. i would totally recommend this hotel, in fact i feel pera is a much nicer cleaner area to stay in as opposed to taksim which gets very noisy and crowded at night. pera was nice quiet and at the same time a stone throw away from all the fun and frolic. definately would stay here again

Room Tip: choose the deluxe rooms
See more room tips
  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank archana g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 12, 2013
We are very happy to hear that you enjoyed your stay and that you were satisfied with the products and service we are offering.

Our constant aim is to provide a friendly and efficient service to make each guest experience a special one an it is always rewarding to hear when we reach this aim.

The entire team of Hotel Au Pera will be looking forward to welcoming you again.
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san diego, ca
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 18, 2011

This is a wonderful hotel with very clean room and friendly/helpful staff. We had the terrace room overlooking the water. The view was amazing, and the rooms were great. I liked the shower especially since it wasn't one of the traditional European showers where the tub is only covered halfway so the floors and everything else is drenched afterwards. It was also very conveniently located in Pera, just a two minute walk to the Istiklal street. Because of that, it was very easy to walk to the shops and restaurants. Going to Old Town wasn't that difficult either - about a twenty minute walk, mostly downhill. The reason for the 3 stars is due to the noise. Although not the hotel's fault, it nevertheless kept us up all night on the weekends. It was unbearable until about 3:30 in the morning. If you can sleep through loud noise, then this would be a great hotel. But this was incredibly loud.

  • Stayed September 2011, traveled as a couple
    • Location
Helpful?
1 Thank suehuynh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 12, 2013
Thank you very much for your nice review to Hotel Au Pera

If you prefer to stay in the city center, you have to keep in mind the weekend nights are busy in Istanbul. The noise control is under the responsibility of the municipality. They don’t allow high sounds so got peaceful sleep through the nights.

The entire team of Hotel Au Pera will be looking forward to welcoming you again.
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 28, 2011

We had a lovely three night stay at the Au Pera. The room was spacious and tastefully decorated to a very high standard. I particularly liked the bathroom which again was spacious and had a huge shower.

The staff were very friendly and had a good grasp of English. I was impressed that there was someone to open the front door for us at 2am!

The hotel is on a quiet street and it's in a great location. It's only a few minutes walk from the subway and very close to the bars and restaurants in Asmalimescit. It's also very convenient for shopping as it's also close to Beyoglu.

We're planning to go back later this year!

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ja1cerc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, December 14, 2011
Dear Guest,

Thank you very much for your recent comments regarding your stay in our hotel. We are glad to hear that you had a nice and remarkable experience in our lovely hotel.
We as a team try to do our best to make your stay enjoyable.

Once again thank you for your comments and we look forward to welcoming you back soon.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Au Pera

Property: Hotel Au Pera
Address: Mesrutiyet Cad.No:97 Tepebasi | Beyoglu, Istanbul 34430, Turkey
Location: Turkey > Istanbul > Beyoglu
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #341 of 1,039 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Au Pera 3*
Number of rooms: 23
Official Description (provided by the hotel):
HOTEL AU PERA is located in Pera.( Istanbul-Beyoglu ) and only 200 meters from Sishane Metro Station. Hotel is newly renovated to offer the comfort of home with luxury accommodation stylish designed rooms with free WiFi Internet. The rooms are extra large with high ceiling and over 40 m2 area and room facilities are standard with Air Condition, LCD TV, Satellite TV, Laptop size Electronic Safe, Minibar, Hair Dryer. ... more   less 
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