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“We're planning to go back later this year!”
Review of Hotel Au Pera

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Hotel Au Pera
Ranked #323 of 1,051 Istanbul B&B and Inns
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We're planning to go back later this year!”
Reviewed July 28, 2011

We had a lovely three night stay at the Au Pera. The room was spacious and tastefully decorated to a very high standard. I particularly liked the bathroom which again was spacious and had a huge shower.

The staff were very friendly and had a good grasp of English. I was impressed that there was someone to open the front door for us at 2am!

The hotel is on a quiet street and it's in a great location. It's only a few minutes walk from the subway and very close to the bars and restaurants in Asmalimescit. It's also very convenient for shopping as it's also close to Beyoglu.

We're planning to go back later this year!

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ja1cerc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, December 14, 2011
Dear Guest,

Thank you very much for your recent comments regarding your stay in our hotel. We are glad to hear that you had a nice and remarkable experience in our lovely hotel.
We as a team try to do our best to make your stay enjoyable.

Once again thank you for your comments and we look forward to welcoming you back soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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98 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Northern California
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 23, 2011

We stayed 6 nights at the Au Pera and found the staff to be helpful and mostly multi-lingual. We had a deluxe room, which had nice hard-surface floors, a huge bathroom and giant shower and big windows that opened on to the street (across from the former U.S. embassy). It was clean and our non-smoking room truly smelled good and smoke-free. Our room did seem to have heated floors in the bathroom. This would be fantastic in the winter, but in the heat of the summer, it was not appreciated. The staff seemed to know nothing about it or how it might be shut off. On the upside, I handwashed a few things, and they dried quickly in there, in spite of the humidity!

Two downsides: 1 - the music from nearby clubs is real. This isn't really the hotel's fault, though, as they are located in an active area. I slept fine using earplugs. I'm sure this is worst in the summer.

2. On our 2nd night, we experienced the traveler's nightmare of bedbugs. Luckily, our luggage had been stored in closets well away from the bed (pretty spacious room). We alerted the staff, and they brought up two cleaning staff to investigate. They immediately moved us to another room, which was a little smaller, but comparable in quality. We had no further problems with bedbugs (though it of course put a damper on the trip, and forced us to take all sorts of precautions after that). The staff moved quickly to extensively clean the room and address the problem with other treatments. Given that bedbugs are becoming a big problem worldwide, and can happen in any hotel, the Au Pera handled it about as well as could be expected by anyone. I feel confident that they seriously addressed the issue.

As to the breakfast, we were pretty satisfied. It's different than the type you would find in Italy or France or Germany, because it's Turkish style. At least it was included! We went to Spain afterwords and the hotel charged 13 euros for the breakfast. The Au Pera breakfast had pastries, a coffee that was OK, but not American style (of course!), possibly made from instant coffee -- though you could pay for espresso drinks too. There were fresh cucumbers and tomatoes and watermelon and several cheeses, yogurt, and boiled eggs. We did find that the eggs were a little undercooked, with the whites sometimes still a little runny. I adopted the strategy of picking the smallest egg, which worked ok.

The location is fantastic -- it's in the middle of the Beyoglu shopping/dining area, close to the Galata tower, and a block plus to the subway, but on a quieter side-street. We actually found it perfectly possible to walk to all of the main sites, even across the Golden Horn in the old city (if you are willing to walk some hills).

In spite of our mishap, I would stay at the Au Pera again. It is recently remodeled, attractive, well-priced, friendly, and in a great location.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jamie_sommers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 12, 2013
Thank you very much for your comments. We are very pleased to hear your satisfaction with the hotel facilities and services provided by our staff.

You can be absolutely confident that our hotel was purified insects.
The comments are encouraging and will help us a great deal to harmonize our services towards the creation of a more satisfying customer base.We would be honored to provide you and your family members a more personalized and friendly service on your next and subsequent visits to our hotel.
We are so grateful to your extremely valuable review and thank you so much to take your time to write it.
Wishing you happiness and looking forward to seeing you again in our hotel and seeing you more pleased .
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Manila, Philippines
1 review
Reviewed July 22, 2011

I came for business here in Turkey and my choice would be a place where I can rest in the evening as well as do part of my work. Au Pera is perfect for such purpose. It's very close to the fun places in the evening as well as had a nice view of the Golden Horn at it's roof top. This is value for the price and the host and management staff are very friendly and accommodating. I had a good internet in my room to link me to my business partners, and the hotel management ensured that I had a good time. Breakfast was within my expectation, healthy food with generous serving. I thought I'd stay only once, but this is my third time since I came to Istanbul. The room is elegant and the offering, in terms of hospitality, warm atmosphere and friendly service - that's character.

Room Tip: Book in advance and tell your preference to the management
See more room tips
  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Consultant_Sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, March 12, 2013
First of all, I’d like to thank you for taking the time to have written laudatory comments for Hotel Au Pera.

Our constant aim is to provide a friendly and efficient service to make each guest experience a special one an it is always rewarding to hear when we reach this aim.

The entire team of Hotel Au Pera will be looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2011

The hotel i in the heart of Istanbul. It is in a very convenient location to commute to touristic attractions during the day and to restaurants and night life during the night.. The rooms are newly decorated with taste. Staff is very helpful and friendly. Definitely will revisit next time ...

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 09Snoopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, July 21, 2011
Dear Guest,

Thank you very much for your recent comments regarding your stay in our hotel. We are glad to hear that you had a nice and remarkable experience in our lovely hotel.
We as a team try to do our best to make your stay enjoyable.

We look forward to welcoming you back soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederiksberg, Denmark
Level 6 Contributor
331 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed July 10, 2011

We had booked a room at the top floor with a terrace facing the Golden Horn. We arrived on a Saturday afternoon and the room is really very nice and the view is fantastic. BUT... The neighbor has a rooftop restaurant/lounge bar/disco.

Sunday thru Wednesday it's a restaurant/lounge - no problem.
Thursday it's a lounge bar with loud music.
Friday and Saturday it's a disco until 4 in the morning. Your room as well as the bed is literally shaking. No chance of any sleep!

Room Tip: In weekends: Noisy backyard, noisy neighbor
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JeJeWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, July 12, 2011
Dear Guest,

Thank you for choosing HOTEL AU PERA.
I wish you did not experience the noise from the neighbourhood on that specific night. This is an external factor that the hotel next door has a rooftop terrace bar. The building is also a hotel. This was the first night they increased the volume that high during the last one month. This Terrace Bar is only open during summer months. They have also guests in the same building. All neighbourhood complained about that night. Even the officer from the municipality came that night and stopped the music and they did not increase the volume anymore after midnight. They are not allowed anymore. We guarantee to our guests staying at HOTEL AU PERA with quite and comfortable sleep. The noise control is under the responsibility of the municipality.
The buildings in the street are all hotels.
That night , unfortunately, we did not have any available room to change the room to the lower and quite levels.
You went to the next door hotel to complain the music and they offered you a complimentary night stay in one of their hotels to stop your complaint. You stayed in that hotel free that night and came back to our hotel the next morning and stayed more nights in our hotel without any noise problem. However, you promote the hotel who created the noise pollution and critic the hotel who provide you the comfort and the view except one night noise coming from the next door hotel.
We value all your comments and took the action immediately and hope to see you again in our quite nights in Istanbul.
Kind regards,
Gamze Bilgi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed June 5, 2011

Very large, well equiped and clean room, very friendly and helpful staff, would certainly recommend!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SjoerdB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, July 12, 2011
Dear Guest,
Thank you for your review. We are glad to hear that you had a pleasant stay at Hotel AU PERA.
All your comments helps us to improve our business.
Hope to see you again at Hotel AU PERA soon.
regards,
Gamze Bilgi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviewed June 1, 2011

I stayed at the Au Pera at the end of May 2011.
It's located in the Beyoglu part of Istanbul, which is perfect if you enjoy street cafes, shopping and nightlife. The hotel was on a nice side street, literally walk out the door and everything is within walking distance.
Hotel staff were very friendly and accommodating, checked us in for our flights etc..
Breakfast room is lovely, food was good.
We stayed in a standard room which was on the small side but we could have upgraded to a larger dlx category if we wanted to pay more.
The bathroom with shower is EXCELLENT.

I would stay here again, and again and again.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GwentheTravelAgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GamzeBilgi, Manager at Hotel Au Pera, responded to this review, July 12, 2011
Dear Guest,

Thank you for your valued review and your time for HOTEL AU PERA. We are glad that you stayed peaceful, comfortable at Hotel AU PERA. You spend time to share your experience. All your evaluation is important to us because we improve our business with your assessments.

Hope to see you at Hotel AU PERA soon.

regards,

Gamze Bilgi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Au Pera

Property: Hotel Au Pera
Address: Mesrutiyet Cad.No:97 Tepebasi | Beyoglu, Istanbul 34430, Turkey
Location: Turkey > Istanbul > Beyoglu
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #323 of 1,051 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Au Pera 3*
Number of rooms: 23
Official Description (provided by the hotel):
HOTEL AU PERA is located in Pera.( Istanbul-Beyoglu ) and only 200 meters from Sishane Metro Station. Hotel is newly renovated to offer the comfort of home with luxury accommodation stylish designed rooms with free WiFi Internet. The rooms are extra large with high ceiling and over 40 m2 area and room facilities are standard with Air Condition, LCD TV, Satellite TV, Laptop size Electronic Safe, Minibar, Hair Dryer. ... more   less 
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