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“Modern and comfortable”
Review of ISG Airport Hotel

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ISG Airport Hotel
Ranked #246 of 1,175 Hotels in Istanbul
Certificate of Excellence
Reviewed June 21, 2013

Excellent hotel located 300 meters away from terminal of Istanbul Gokcen Airport (SAW). I stayed there due my flight was delayed. I did not pay myself the room (airline paid) so I cant say anything about room price. Modern and clean decoration, very calm (no noise at night), complimentary wifi and breakfast. Super nice staff.

Room Tip: I stayed at level 4 which is somehow far from reception. Water from the tap is potable but tastes a...
See more room tips
  • Stayed: June 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marcpointcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 - 205 of 481 reviews

Reviewed June 20, 2013

After an exhausting overnight flight into IST and a 2 hour drive to Sabiha Gocken Airport hotel, we were pleasantly surprised by the newness and cleanliness of the hotel. Our luggage was immediately taken to our room which was spacious and very quiet. As we had an early flight out to Bodrum the next morning, we ate dinner in the hotel restaurant and were very disappointed in the very slow service even though only 1 other table was occupied and some of our meals came out wrong. This was the only time in almost 2 weeks of touring Turkey that the language barrier was a problem. The breakfast buffet was tremendous; every kind of food imaginable and was included in our room. The hotel van drove us to the over to the airport for our flight in the morning.
This hotel served its purpose for one night and we would definitely stay again. You cannot get closer to the airport and could even walk over if necessary.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

Stayed one night for early flight the next day. Excellent location next door to airport.
Free shuttle bus to and from. Very quiet, can't hear any airplane noise.
Reception staff efficient. Dined in the restaurant for dinner, very good menu with lots of choices and food was well prepared. Restaurant staff very helpful especially Ilkay. Room was very comfortable and very clean. Breakfast was adequate. Our one complaint concerned the only male staff member on duty in the restaurant at 7.15 a.m. I don't think he was a member of the restaurant staff, may be security?
He rudely and loudly asked for our room number and before we could tell him, he shouted again.
He then proceeded to clear a nearby table and banged plates and cutlery. It was most unpleasant and we went and sat in the courtyard to finish our coffee. We could still hear him banging plates!
We would stay at this hotel again but next time wouldn't hesitate to alert Management to the unprofessional male.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JM1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

There was some biz to go in Istanbul and according to other duties, I´ve decided for the late evening flight out of STR by Germanwings, arrival 02.20 am at Istanbul-Sabiha.
The ISG hotel ist just perfect located, out of the airport at the arrivals level,
turn left and walk to the end of the terminal. A few steps down, some 50 meters to go and you
are at the hotel.
A nice welcome from the young agent at the desk and just a minute or so later I´am on the way for level 4, the usual top floor was requested and so it was.
The standard elevator goes only till level 3, so you should walk a couple more meters around till the other elevator for level 4.
Sure a warm welcomed surprise when Ive openèd the door. A large suite was prepared for me, everything spotless clean and top modern furniture.
No noise from the outside and so some very few hours to sleep are finally ok now.
The bathroom also large and spacious, good to take a long shower after these short night in the morning.
Breakfast was included in the fare, also here, really good offers, several different kinds of bread, sure everything on offer what I need in the morning.
I should go to Istanbul City now and it´s recommendable to take the Havas bus till Kadikoy, which runs frequently, further by ferry for Eminönü what provides also a superb view to the city from the seaside.
All in a good place to stay for my personal needs around this trip.
The usual question for the downsides?.
The only thing to improve is the signage to change the elevators. Imagine you have a room on level four and the elevator runs only till level three, not the easy game during this time of the night after a long day to walk around till you found the other elevator, but anyway it works!.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FLIEGER67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013

WE had a late night flight so decided we didn't want to travel to Taksim after midnight. The hotel is in great location, just a few minute walk from the airport (they have a shuttle service too). The hotel is very nice, clean, newish and has a great gym. The only let down for us (word of warning), we had the porter explain breakfast to us and say that it was included. The room was lovely and clean and had a new feel to it. we went down for breakfast, gave our room number and had breakfast. as we were walking out the lady at the front stopped us and said that breakfast was not included in our room and said she had charged our room 60 lira. We were shocked as we were told it was included and even when we went through the restaurant she did not say anything. 60 lira is expensive, especially by Turkish standards. breakfast was nice but i would never pay 60 lira for this. we went to reception and eventually spoke to the manager. finally after about 15 mins discussion they halved the bill for us, but we were upset as they had told us the night before that it was included. Maybe this is something to be aware of if you are staying here. we at least thought before we ate there that the lady at the front should have told us we were room only and would need to pay. Despite this, the hotel is nice and in a good location.

Stayed: May 2013, traveled as a couple
Thank emma c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

The ISG airport hotel is great if you have to come into Istanbul main airport and depart via the cheaper Pegasus flight out of SAW. This hotel is steps away from the front door of the departures so it is not only comfortable convenient and clean but super accessible. You only need to leave ten minutes prior to when you need to check in and the hotel staff is also very kind to do online check in for you. Would stay here again if necessary.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank travels4849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2013

4 nights in Istanbul, actually 3 nights in triada hotel taksim square then we moved to asian side to ISG airport hotel . We wanted to take a taxi from taksim but the driver told us to give him 100 ytl so we walked to taksim square and ride on Havatas buses which cost only 12 ytl p.p. It took about one hour because of heavy traffic. The bus stopped near departure gatw at the airport so we walked to the hotel it took only 3-4min. But consider there are lots of stairs and it was very hard if you have heavy luggages.
The reception lady upgraded us to suites , the room size and also bathroom size were big. Beds and pillows were very comfortable.Every thing were so clean , the breakfast was so good. The hotel staff were very kind and helpful. They provided a VIP bus to take us to departure hall the day after.
Also we visited Viaport shopping outlet in 5-10 min taxi ride from hotel and we bought very good priced clothes and shoes.
It is worthy if you have a connection flight from Sabiha goken to stay a night in this comfortable hotel.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank s0lmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuratTosun, Yönetici at ISG Airport Hotel, responded to this reviewResponded August 4, 2016

Dear Guest,

We would like to thank you for taking a part from your valuable time to express your experience about our property on TripAdvisor. I am happy to hear that you had a memorable stay with us and would like to thank you for your kind feedback's on behalf of entire team of ISG Airport Hotel.
It will be great pleasure to welcome you back to the ISG Airport Hotel in nearest future.
Please do not hesitate to contact with us for any your quotes that you may have.

Kind Regards,

Murat Tosun
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ISG Airport Hotel

Address: Istanbul Sabiha Gokcen Airport, Pendik Merkez, Pendik, Istanbul 34912, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #246 of 1,175 Hotels in Istanbul
Price Range: $66 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ISG Airport Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
ISG Airport Hotel...Thought out for your satisfaction, designed with care to meet your needs and to provide rapid and comfortable services, opened its doors for a break to make you feel at home between your hectic travel and business agenda. ... more   less 
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