Very friendly and helpfull staff. I visited hotel after holiday in Bulgaria 4* hotel and room was better and much more cleaner then 4*. Hotel is near Taksim Place (good location) but is in a bit dodgy area, but i hadn`t any trouble. Very dificult to find, I recomend to print good map or to call hotel (like i did) when you will be near. Very loud at night time because they praying in 3.30 morning, I recomend to buy ears plug.