I've stayed in this hotel for one week. As price&quality are excellent. My room was in the DeLuxe section of the hotel - it was cleaned everyday, everything worked and I've had all bath&other staff in the room. There were some problems with shower, but everything was fixed very quickly. I've appreciated spa and hamam (opened only after 11 and till late, sauna and "bohar" are free, but I've also tried a massage - it was really good!). Breakfast was good.
The personal was very friendly.
Location is really good, if you want to see not only Sultanahmet.
So, I have only positive emotions about this hotel, but maybe for someone it's too small (I like small hotels) or the location is not so good.