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“Best weekend hotel experience”
Review of Hotel Sultania

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Hotel Sultania
Ranked #11 of 1,154 Hotels in Istanbul
Certificate of Excellence
Dublin, Ireland
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best weekend hotel experience”
Reviewed October 19, 2013

We had read the reviews when booking the hotel and thought that it was too good to be true. No hotel could be that good. We it's not, it's even better.

We were greeted at reception where you go and sit and a desk for the process. We were given a welcome drink and a guide to the region and places to go in the city. This was accompanied by a very useful map. A reservation was made for us in the rooftop restaurant and we were brought up to our room (all bags carried), where our main suitcase awaited us.

The room was fantastic, as can be seen from many of the photos on the site. They are large and beautifully furnished. My wife loved the way the lighting comes from under the bed, it creates a lovely atmosphere.

Breakfast is another experience that helps make this place a gem. A good selection and choice as well as a chef who will prepare omelettes and waffles for you. I particularly liked the fresh honey comb, taken straight from the hive.

You couldn't ask for a better location, walking distance to Hagia Sophia, Blue Mosque, Topkapi Palace, Spice Bazaar and Grand Bazaar. Not to mention lots of great restaurants near by.

We stayed 3 nights and all the staff have the same great customer service attitude. My wife had a fall while out one of the nights and when we got back to the hotel the staff couldn't do enough to assist and showed genuine concern, even Hilmi even insisting that we mail him on our arrival home.

We have stayed in many hotels in various cities worldwide and this ranks right at the top. Thank you to all the staff in the Olive Restaurant, breakfast area and reception. In particular Hilmi for his briefing on arrival, the fact that he checked in with us at breakfast each day and his kindness. Would go back here in the morning!!

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Declan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, October 25, 2013
Dear Declan,

Thank you for taking the time to share your past experience at Sultania Hotel. We are delighted to see your comments about our perfect amenities, and we are extremely thankful to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit!

Kind regards from Istanbul ; Your Sultania Family,

Serap Kurtdere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,923 reviews from our community

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Rating summary
  • Location
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Traveler tips help you choose the right room.   Room tips (511)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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English first
Toronto, Canada
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 19, 2013

Perfect location -walking distance to public transportation and most of the major attractions... Rooms were very clean and decor very luxurious, staff were always friendly and ready to assist, breakfast buffet at the Sultania Restaurant was fantastic -lots of selection and fresh juices... The Spa had really nice treatments as well. Although the pool (sauna and hot tub) was a little small, it was very well designed and maintained.. All in all an excellent boutique hotel... Highly recommended...

  • Stayed March 2013, traveled with family
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Helpful?
Thank farihehe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time and spend some time to discover more gems.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 19, 2013

We were two families (total 7 ) booked with this hotel. Look nowhere else honestly the best in all aspects.The rooms the staff the magnificent breakfast. The convenience of the Hatay restaurant opposite the hotel (see its reviews on this website too). I would like to thank Halim for his diligence to provide the best he could to help Dalik (not sure about spelling waitress at breakfast) for her superb service and generous and Sarap for making sure that we enjoyed our stay.We will definitely go back

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank painapoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2013

I stayed at Hotel Sultania after reading the glowing reviews and it lived up to its reputation. I was in a balcony room which was spacious and beautifully appointed. The hotel service was superb- they helped me post some of my luggage all the way back to New Zealand as I did a lot of shopping.

The location is just perfect- easy walking distance to the main spots and the tour to Gallipolli they arranged was excellent.

I was a first time visitor to Istanbul and would stay at Sultania again without a doubt

Room Tip: Check if the balcony room has a view or overlooks rusty rooftops
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank Anne985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time. Be sure that we try to be good with all your support
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 17, 2013

Sultania Hotel is perfect! The staff is tremendous and extremely friendly with very well english speaking. The receptionist Kahraman was extremely accomodating and very helpful to answer all our questions he was very knowledgeable and gave us information on how to use the local transportation system. Kahraman was also a polite and charming person to which we were very happy to sit and chat with. The concierge Sulaiman who we called "Sulaiman the magnificent" was very helpful and polite with a very funny attitude as well. The rooms are very clean and spacious and well decorated. Beds are so confortable and this is what you need after a long sightseeing. Every facility in this room is included tea coffee making equipment etc... i would rate this hotel the number 1 hotel in Istanbul. For those visiting Istanbul for the first time and are interested in close by tourist attractions; Hotel Sultana is the place to book. Trust me you will not be disapointed! CHOOSE HOTEL SULTANIA!!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Waelabboud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time. We never tought that we are best, because we can not improve ourselves. Thank you to support us on the way of excellence
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 17, 2013

An excellent boutique hotel, handy to attractions and restaurants. Very comfortable rooms. The staff were terrific. They were all very friendly, and had that great turkish sense of humour. They also introduced us to our wonderful guide, Fatih Cekin. Highly recommended.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melinda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Builth Wells, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 16, 2013

We stayed at the Hotel Sultania to celebrate a 60th birthday. It offered everything other reviews had claimed: a warm welcome; a beautifully clean, attractively decorated and stylishly furnished room with every facility one would expect including tea and coffee making equipment and a very comfortable bed; helpful advice on where to go and how to get there, as well as help with bookings; and a complementary birthday cake complete with candle, on the appropriate morning.

Hotel Sultania is perfectly situated for visiting many of the best known attractions in the city, only an easy walk away (even for OAPs!).

This is not a cheap hotel but we felt it gave good value for money and have no hesitation in recommending it to other people.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time. Why not next time?
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sultania

Property: Hotel Sultania
Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 1,154 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 43
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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