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“Special Place” 5 of 5 bubbles
Review of Hotel Sultania

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Hotel Sultania
Ranked #12 of 1,121 Hotels in Istanbul
Certificate of Excellence
Swansea, United Kingdom
2 reviews
“Special Place”
5 of 5 bubbles Reviewed June 16, 2013

If you want to feel to feel like a VIP then this is the place for you, their motto seems to be "Live like a Sultan" and they certainly pull out all the steps to make you feel that way.
From checking in where they sit you in comfortable chairs with tea or coffee, no queues or waiting in line at this place. The rooms are not large but are beutifully appointed, the Spa and swimming pool area are also really nice relaxing areas after a hard days sightseeing.
The location of the hotel is perfect for most of the main tourist sights, usually less than a 10 minute stroll.
The breakfast buffet although not massive is more than adequate and the quality is very good, the restaurant upstairs although a little pricey is worth considering for 1 night during your visit or a special occasision just for the view, the food is also very, very, good. A meal at the bar downstairs (the breakfast area) is of a similar standard to that of the upstairs but at a more reasonable cost.
On checkout the staff go out of their to say goodbye and hope that you return.
Will I return?
I sincerely hope so as I loved both Istanbul and the Sultania Hotel

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 69mario779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, August 26, 2013
Precious Guest,

Thank you for taking the time and write such a nice review about our hotel. We are happy to hear that we could fit your all expectations. We would love to host you again.Please just contact us anytime you want to come back to the city.

Warm Regards,

Serap KURTDERE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,831 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (502)
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English first
Stroud, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

Hotel quality - excellent; staff - very attentive; breakfast - plenty of variety; location - brilliant, very close to restaurants and all the major tourist attractions.

Particular likes - the Turkish Spa!, the attention to detail with the hotel and room décor.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RosieStroud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, August 26, 2013
My dearest guest,
I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.

Such comments motivates us more than anything and shows us we are on the right path.

Warm Regards,

Serap KURTDERE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, Connecticut
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 15, 2013

My friend and I just got back from a one-week trip to Istanbul (June 8-14, 2013). We stayed at the Hotel Sultania, and it was perfect. The staff were incredibly nice and helpful--from the reception desk to the restaurant to the wellness/fitness center. The room was clean, quiet, and comfortable (with air conditioning and also smoke-free). Great breakfast buffet. I used the small fitness center that is part of the wellness spa (open 8 am until 10 pm every day). Hotel Sultania is in a perfect location - you can walk to the major sites in the old city (Topkapi Palace, Hagia Sofia, Blue Mosque, etc.), and it's even a relatively short walk to the Galata Bridge, Spice Market, etc. I would definitely stay at the Hotel Sultania again and recommend it to others planning a trip to Istanbul.

Room Tip: I just asked for a quiet, smoke-free room (most are in this hotel).
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank asr224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, August 26, 2013
Dear Guest,

I am thrilled to read that you had a pleasant stay with us; we aim to make our guests feel truly welcome and comfortable throughout their time with us and so I am delighted to learn that this was noticed and that you liked your room and the facilities.

Warm Regards,

Serap Kurtdere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macungie, Pennsylvania
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

Have rarely stayed in any hotel that met every need so outstandingly.

The service was outstanding. They arranged a very reasonably priced personal tour guide for our 3 days as well as a spur of the moment harbor tour 30 minutes after we arrived on the first afternoon, giving us a bonus half day of touring.

The location was ideal. We could and did walk everywhere from Hagia Sophia to the Galata Tower with little effort.

Local restaurants were very good and very reasonable. Hotel breakfast absolutely rocks!

Finally, the rooms were spectacular. The rooms you see online are the ones you get. No bait and switch like most every other hotel does. They are showing you the real room you get for quite a reasonable price.

Only negative is not their fault -- beware of arranging things via email. Servers are spotty. Some things get through, some don't, and some things things get through but the confirmations don't.

Couldn't improve on experience in any other way.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank knives25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, August 26, 2013
Dear Guest,

Thank you for recommending us to all travelers via tripadvisor. We are so glad that you enjoyed your stay with us and had a great time. We hope your travel plans would bring you back to istanbul in the future and give us an other chance to welcome you.Thank you again.

Sincerely Yours,

Serap Kurtdere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

This is a very small boutique hotel. As we arrived we treated with a nice juice, the gentlemen at check was so friendly and so helpful. Every time we needed anything the front desk would help with no hesitation. What makes this hotel so unique is that all the staff are so friendly, so obliging and speak good English. The staff are so nice, and friendly. We traveled throughout Turkey and at Sultania i noticed that they were the most friendly staff.The hotel is really clean, and always had some snack in the lobby area which made the hotel look so warm and welcoming. The rooms are really nice and clean. They are small but i don't think you will easily find a lot of hotels in Istanbul with big rooms. If you going with a child it would be tough if you stay in this hotel because the room had no bath tub, was a little small and the lifts are small.The bathrooms could have been a little bigger but i would overlook it because the place was comfortable and always clean. Every night we would get the most divine Turkish delight. The decor in the hotel and room is so gorgeous you really do feel like a sultan in the room. I loved the decor in the room. The lighting made it extra special. Location is excellent, the train is so near, tourist sites are near, tons of eating out places, tons of shops for tourist near by! I personally would recommend anyone to book this hotel because its convenient and near to tourist sites, and you really get a feeling of the Turkish culture with all the decor and the staff really do treat you like a sultan, they really look after you as a guest.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Samee s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, August 26, 2013
Precious Guest,

Thank you for taking the time and write such a nice review about our hotel. We are happy to hear that we could fit your all expectations. We would love to host you again.Please just contact us anytime you want to come back to the city.

Warm Regards,

Serap Kurtdere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fortaleza, Brazil
Level Contributor
86 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

The first impression is just the best. Low lights, low profile… No big lobby or front desk.

For some reason, they couldn't find my reservation and neither the transfer I've booked on their website from the airport to the hotel. Waited for 45 minutes at the airport and nobody showed up. Big mistake, but the gentleman on the front desk was nice enough to check me in early in the morning (instead of 1pm) to compensate that.

The room was impeccable in details. Unbelievable lighting gives an extra vibe to the place. The bell boy took my bags and explained me how everything works in there. They left a turkish delight on the bed as a "welcome gift".

The mini bar had some good stuff. Complimentary coffee.

The concierge guy was just perfect. I stayed in Istanbul for around 20 hours, and he basically made a schedule with all the places he recommended me to visit. Stayed around 20 minutes talking to him. Great guy.

The location is perfect. In the heart of old town. You can walk everywhere! And If you can't, the train station is 3 minutes away. Lots and lots of restaurants around the hotel.

One comment about the room. You can hear some noise from outside restaurants and streets. Not a super big deal compared to the greatness of the hotel, but it might be a problem for those with a light sleep, like me.

The breakfast was good. Not lots of options, but very good quality and service. They leave the street doors open. Very romantic I would say.

The daily rate was very fair. Around 140 euros. Paid 20 euros for a transfer to the airport at 5am.

I will definitely come back to this place!

Room Tip: Away from the elevator.
See more room tips
  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lucas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, August 26, 2013
Precious Guest,

Thank you for taking the time and write such a nice review about our hotel. We are happy to hear that we could fit your all expectations. We would love to host you again.Please just contact us anytime you want to come back to the city.

Warm Regards

Serap Kurtdere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

My family and I stayed for eight nights at the end of May. A very smart hotel that couldn't have been in a more convenient spot. Topkapi Palace, Aya Sophia and the Blue Mosque are all within short walk. The tram stop is aslo just a minutes walk away. This was very useful as I had my young children an elderly parents with me. The hotel itself was decorated to a high standard and this included the rooms and dining areas. The service at the hotel was excellent. From the time we checked in to the time we left we were always made very welcome. Thank you to all the staff especially Hilmi who made our visit a memorable one. When we return to Istanbul we know where to stay.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank asghar a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sultania

Property: Hotel Sultania
Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 1,121 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 43
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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