I started off giving this hostel the benefit of the doubt as it was so cheep (its not a hotel and most of the rooms have not very nice shared bathrooms) I gave it the benefit of the doubt to start, but later events made me change my mind.
When I arrived (very late at night and tired) The hotel staff would not speak to me, instead they had an argument with my Turkish boyfriend, in Turkish as we were not married and staying together. I put this down as ok its a Muslim country and moved on. The room was TINY and had no TV (I was told it would do) But again I thought its so cheap and in a great position. So again the benefit of the doubt was given.
There were no towels in the room, but eventually some were found for us, so we could enjoy the constant hot water, which was really nice. Again however the staff would not speak to me, even though the booking was in my name, so my boyfriend had to sort it out. We were never offered any change of towel.
The room was clean- ish, although it could have been better. I had a bit of a clean up one day.
There was no sign of the free WIFI at any point in the hotel.
I started to hate walking past reception as I knew I was being talked about and would only go past with my boyfriend due to the staff attitude towards me. I'm sure had my boyfriend had been English this would not have been a problem!
I booked through booking.com and was constatly hassled for payment (through my boyfriend of course!) They were not happy with the consept of my card being charged when we checked out! So on the second last day I went to pay. They did not want to accept my card!!!!!! It clearly said in the booking conditions I could use it. When I insisted they said my card was declined and made me go and get the cash to pay. This whole process was again highly upsetting as I was made to feel like I wasnt going to pay!
There are much nicer hotels that are not much more expensive in Istanbul. These hotels will also provide an airport shuttle service and breakfast! I'm also sure that there are some much nicer youth hostels.
Avoid this place if you are a woman or an unmarried couple!
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