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“Fantastic Service/Fantastic Location” 5 of 5 bubbles
Review of Hotel Seraglio

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Hotel Seraglio
Ranked #20 of 1,121 Hotels in Istanbul
Certificate of Excellence
Kansas City, MO
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Fantastic Service/Fantastic Location”
5 of 5 bubbles Reviewed May 17, 2013

While our driver had a challenge finding the Hotel Seraglio in the Sultanahmet neighborhood of Istanbul, the location couldn't be better. Literally 2 lefts, the 2nd right, up the hill and you are between the Hagia Sophia and the Blue Mosque. There is so much to see within walking distance. The Topkapi Palace is less than 10 minutes by foot, as is the Cistern and the Grand Bazaar. We walked less than 20 minutes to the Spice Bazar as well. The tram station is nearby too. The small Arasta Bazaar is very close and not nearly as overwhelming as the Grand Bazaar. Some reviews mentioned the early call to prayer. We were actually looking forward to hearing it, but whether we were exhausted from our trek through the city or the location of our room on the opposite side of the hotel, we did not notice it.
The reputation for good service is waranted. We arrived well before check in from our cruise ship. We were offered refreshing apple tea, a place to check our bags and a very thorough orientation to the area with key areas pointed out on a map. They also provided a handy schedule of hours of the major attractions. The breakfast buffet was filling with a choice of fruits, cheeses, juice, coffee, pastry, bread and omelets cooked to order.
We can not recommend enough.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dat72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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982 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
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  • Danish first
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  • English first
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English first
San Diego, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 13, 2013

the moment my wife and i entered the lobby we were greeted by kenan as long lost friends. we were offered tea and coffee. he then spent a good 10minutes giving us an overview of the area of istanbul in which we were residing. the room was 105 and was very nice with a king bed with a very comfortable mattress. the bathroom was large with a huge walk-in shower. we had, the only room i saw with a balcony that opened over a small atrium. there is an elevator. the hotel spans a short block from front to back, the lobby is considered the front but is on a small street. at the other end is their small restaurant and lounge that front the main street that we always used. breakfast was i floor down from the main floor and was excellent with fresh juices, breads, cereals, omlets cooked to order , yogurt milk that i loved and good turkish coffee. the hotel is about a 5-8 minute walk from the blue mosque and the sophia hagia IF you know the way. it is easiest if you go out the restaurant door onto the main street and then turn right for 2 blocks . next turn left one block and then right again and you will see the park with the various structures very shortly. both sites were extremely busy and at the blue mosque the guards told visitors to move on in they stopped at any exhibit for more than a10 seconds. this was very disappointing but the lines were so long to get into the various rooms that it was probably necessary. knowing this i would be there before it opened in the morning. also they take cash only. after paying we saw a machine where you could pay be credit card. people are friendly but there are many men at the tourist sites trying to sell you anything they could. it wasn't infrequent to have someone approach me every 2-3 minutes at the tourist sites. you either say mercy(which is used there) or just try to ignore them. the spice market was fun. the grand bazaar was massive and you better leave a good trail of breadcrumbs or yo will get lost. also you will be solicited for sales very often. the 4 hr. trip on the bosporus was wonderful and very inexpensive. you don't need to have a tour guide. go down to the galata bridge and it is right there. we took the !pm tour. the food in istanbul was very good and i had no idea that turkey made such good wine. also have dinner at the ottoman hotel which was lovely and walking distance form the seraglio. only when you se the corner green cafe , use the road that goes up the hill to the right of the cafe as it is not on the main road. you will enjoy the seraglio because they treat you like family and you will enjoy istanbul and its energy.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pilotwon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEIRUT
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

Stayed for three nights in Seraglio hotel. The excellent location puts you within a five minute walk from the Blue Mosque and Aya Sophia. The streets around the hotel are filled with cafes and restaurant and yet the hotel's area is very quiet. The rooms and bathrooms are on the larger side by Sultanahmet standards. Windows are double glazed shielding you from street noise. Staff very friendly and helpful. Breakfast decent and nice.

Room Tip: When going far from Sultanahmet area, ask the reception to call a taxi. These will be safe and meter...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank akmar112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2013

The hotel is in great location behind the Blue Mosque and near tramstop. However try not to arrive at night as it can be hard to find in the dark, its on a side street and not well lit. The staffa are extremely helpful and provided great guidance to transport and sights of the city. Very clean rooms and generally excellent facilities.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spikeMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 6, 2013

We stayed at this hotel for 3 nights and I can definitely say they have the best service of any hotel I've stayed at. We arrived in the evening and were exhausted from our flight plus one of our bags was lost by the airline so our moods weren't that great but when we arrived we were greeted with a beverage and Celal gave us all the information we needed to know about the hotel, he even said they would take care of our lost bag issue. The next day after we came back from sight seeing we asked them if they had a chance to contact the airline they said that our bag is upstairs in our room! I was very impressed that they took the time to help us out and were very prompt. The hotel is in an excellent location, in the heart of Sultanahmet. We could easily walk to the Blue Mosque, Aya Sofia, Topkapi Palace, and Grand Bazaar. The only time we took transportation was to come back from the Spice Bazaar. The tram stop is also walking distance. We had our 6 month old baby with us and all the places we went including the tram and the hotel itself are stroller friendly. The room was very clean and comfortable, the washroom was also very clean, the shower was huge! There is maid service everyday so you always come back to a clean room. At night the hotel is very quiet so you can get a good night sleep. The breakfast buffet was delicious with a wide selection and it is always served with a smile. They arranged a boat cruise for us and it was very enjoyable, the bus arrived on time and dropped us off at the spice bazaar afterwards so we didn't need to return to the hotel but they would have taken us there if we wanted to. The airport shuttle was on time and they even stored our luggage because our check out time was 8 hrs before our flight so we could enjoy the day of sight seeing before we left. We loved our stay and want to thank the staff at hotel Seraglio and we will definitely be staying there next time we are in Istanbul!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sally0608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 1, 2013

We chose this hotel for convenience to all the sights, but especially for our room at the top with its own private terrace and breathtaking view of the blue Mosque and Sea of Marmara. I came here with my family to celebrate a 'big' birthday and we couldn't have picked a better place. The staff were welcoming, very friendly, knowledgeable and very helpful in making reservations for dinners etc. the buffet breakfast was outstanding, the free transfer from airport to hotel was a bonus and all in all it cannot be faulted. Would I stay here again? Of course!

Stayed April 2013
Helpful?
2 Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horsham, United Kingdom
1 review
5 of 5 bubbles Reviewed April 30, 2013

We spent a few very enjoyable days at this hotel. I would thoroughly recommend it. The staff couldn't have done more for us and everyone was so helpful and good natured.

The hotel is within easy walking distance of most of the sites of interest in Istanbul and if you want to visit somewhere further away, the reception staff will help with your choices and mode of travel.

We were very impressed and would visit again.

Room Tip: We chose a superior room which had a small dressing area and ensuite. I am told by our friends that...
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Seraglio

Property: Hotel Seraglio
Address: Amiral Tafdil Sokak No 32, Istanbul 34400, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #20 of 1,121 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Seraglio 3*
Number of rooms: 14
Official Description (provided by the hotel):
In the heart of the old town of the magnificent Istanbul, you will find the charming boutique Hotel Seraglio. The hotel has 14 tastefully and comfortably decorated rooms in different categories. Hotel Seraglio is located in the heart of world famous heritages in the historical Sultanahmet district of Istanbul. All the major touristic places are within walking distance. You can also go to Taksim/ Beyoglu in 15 minutes by streetcar. ... more   less 
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